Methodology of ERP system improving

• Autorzy: Kłos S. , Woźniak W.
• Języki publikacji: EN

Abstrakty

EN

Today, it is hard to imagine a production company which is not using information technology. IT (Information Technology) infrastructure and software have become indispensable tools used by the majority of companies. Moreover, many companies could not run their business if it was not for effcient IT infrastructure and involvement of highly qualified IT specialists. The interpretation of the ERP (Enterprise Resource Planning) vary depending on whether it is used by a company, an IT market analyst or software distributor. The ERP systems are defined as a cohesive integration of processes in functional areas of the company, which improve work flow and order management, standardizes business practices, improve materials accounting and facilitates supply chain management [1]. The paper describes methodology of continuous improvement of the ERP system functionality on the basis of a user satisfaction survey, data analysis and the Deming Cycle. The proposed methodology is a result of many practical functionality innovations implemented in ERP systems, executed in order to improve business, logistic, production and decision processing. Some of the implemented innovations have been described using the example of manufacturing companies. The necessity of constant adaptation and improvement of the ERP system functionality caused by changing market conditions and the necessity of adapting enterprises executing engineer-to-order production to these changes is the principal reason for applying the presented methodology. The research is based on the survey and case study analysis of a manufacturing company (Delta company). The illustrative examples are also given.

Słowa kluczowe

EN

enterprise resource planning (ERP); PDCA Deming cycle; data analyze; case study; survey research

PL

planowanie zasobów przedsiębiorstwa; analiza danych; doskonalenie procesów; badanie ankietowe

• Wydawca: Production Engineering Committee of the Polish Academy of Sciences ; Polish Association for Production Management
• Czasopismo: Management and Production Engineering Review
• Rocznik: 2010
• Tom: Vol. 1, No. 2
• Strony: 38--46
• Opis fizyczny: Bibliogr. 14 poz., rys.,tab., wykr.

Twórcy

autor

Kłos S.

autor

Woźniak W.

• University of Zielona Góra, Institute of Computer Science and Production Management, Licealna 9, 65-417 Zielona Góra, Poland, phone: [phone],

Bibliografia

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