Exploring determinants of m-Government services: a study from the citizens’ perspective in Saudi Arabia

• Autorzy: Alonazi Mohammed , Beloff Natalia , White Martin

Identyfikatory

DOI

10.15439/2019F75

• Konferencja: Federated Conference on Computer Science and Information Systems (14 ; 01-04.09.2019 ; Leipzig, Germany)
• Języki publikacji: EN

Abstrakty

EN

The government of Saudi Arabia has adopted M-Government for the effective delivery of services. One advantage that it offers is unique opportunities for real-time and personalized access to government information and services. However, a low adoption rate of m-Government services by citizens is a common problem in Arab countries, including Saudi Arabia, despite the best efforts of the Saudi government. Therefore, this paper explores the determinants of citizens' intention to adopt and use m-Government services, in order to increase the adoption rate. This study was based on the Mobile Government Adoption and Utilization Model (MGAUM) that was developed for the purpose. Data was collected, and the final sample consisted of 1,286 valid responses. The descriptive analysis presented in this paper indicates that all the proposed factors in our MGAUM model were statistically significant in influencing citizens' intention to adopt and use m-Government services.

Słowa kluczowe

EN

government data processing; mobile computing; public administration

PL

przetwarzanie danych rządowych; komputer mobilny; administracja publiczna

• Wydawca: Polskie Towarzystwo Informatyczne
• Czasopismo: Annals of Computer Science and Information Systems
• Rocznik: 2019
• Tom: Vol. 18
• Strony: 627--631
• Opis fizyczny: Bibliogr. 28 poz., tab.

Twórcy

autor

Alonazi Mohammed

• University of Sussex, Informatics Department, Brighton, UK

autor

Beloff Natalia

• University of Sussex, Informatics Department, Brighton, UK

autor

White Martin

• University of Sussex, Informatics Department, Brighton, UK

Bibliografia

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Uwagi

1. Track 4: Information Systems and Technology

2. Technical Session: 14th Conference on Information Systems Management

3. Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).