Exploring critical success factors for the implementation of lean manufacturing in machinery and equipment SMEs

• Autorzy: Yuik Chong Jia , Perumal Puvanasvaran A. , Feng Chin Jeng

Identyfikatory

DOI

10.2478/emj-2020-0029

• Języki publikacji: EN

Abstrakty

EN

This study aims to explore the predominant critical success factors (CSFs) for the implementation of lean manufacturing (LM) in small and medium-sized enterprises (SMEs) producing machinery and equipment (M&E). The convergent parallel mixedmethods (qualitative and quantitative) were employed in three Malaysian M&E manufacturing SMEs. The study identified four predominant CSFs that significantly impact on the LM application in M&E manufacturing SMEs, namely, leadership and commitment of the top management, training to upgrade skills and expertise, employee involvement and empowerment, and the development of LM implementation framework for SMEs. This study can assist the M&E manufacturing SMEs in prioritising these predominant CSFs so that the management teams can work on the improvement strategy and achieve a higher level of lean sustainability. It offers valuable insights into the LM implementation that could provide a practical reference guide to other industrial companies.

Słowa kluczowe

EN

lean manufacturing; critical success factors; machinery and equipment; small and medium-sized enterprises

PL

lean manufacturing; kluczowe czynniki sukcesu; maszyny i wyposażenie; małe i średnie przedsiębiorstwa

• Wydawca: Oficyna Wydawnicza Politechniki Białostockiej
• Czasopismo: Engineering Management in Production and Services
• Rocznik: 2020
• Tom: Vol. 12, no. 4
• Strony: 77--91
• Opis fizyczny: Bibliogr. 62 poz., tab.

Twórcy

autor

Yuik Chong Jia

• Universiti Teknikal Malaysia Melaka, Malaysia

autor

Perumal Puvanasvaran A.

• Universiti Teknikal Malaysia Melaka, Malaysia

autor

Feng Chin Jeng

• Universiti Teknikal Malaysia Melaka, Malaysia

Bibliografia

• Abu, F., Gholami, H., Mat Saman, M. Z., Zakuan, N., & Streimikiene, D. (2019). The implementation of lean manufacturing in the furniture industry: A review and analysis on the motives, barriers, challenges, and the applications. Journal of Cleaner Production, 234, 660-680. doi: 10.1016/j.jclepro.2019.06.279
• Achanga, P., Shehab, E., Roy, R., & Nelder, G. (2006). Critical success factors for lean implementation within SMEs. Journal of Manufacturing Technology Management, 17(4), 460-471. doi: 10.1108/17410380610662889
• Ainul Azyan, Z. H., Pulakanam, V., & Pons, D. (2017). Success factors and barriers to implementing lean in the printing industry: A case study and theoretical framework. Journal of Manufacturing Technology Management, 28(4), 458-484. doi: 10.1108/JMTM05-2016-0067
• Alkhoraif, A., Rashid, H., & McLaughlin, P. (2019). Lean implementation in small and medium enterprises: Literature review. Operations Research Perspectives, 6, 100089. doi: 10.1016/j.orp.2018.100089
• Almanei, M., Salonitis, K., & Xu, Y. (2017). Lean Implementation Frameworks: The Challenges for SMEs. Procedia CIRP, 63, 750-755. doi: 10.1016/j.procir.2017.03.170
• Antosz, K., & Stadnicka, D. (2017). Lean Philosophy Implementation in SMEs - Study Results. Procedia Engineering, 182, 25-32. doi: 10.1016/j.proeng.2017.03.107
• Azuan, S., Ahmad, S., Khairuzzaman, W., & Ismail, W. (2017). Lean manufacturing, culture, lean culture. Journal of Business and Management, 1(1), 6-14.
• Bakar, N. A. A., Mat, T. Z., Fahmi, F. M., & Urus, S. T. (2017). Lean Management Practices and its Effect on Malaysian Local Government Performance. Management Accounting Journal, 12(2), 1-20.
• Belhadi, A., Sha’ri, Y. B. M., Touriki, F. E., & El Fezazi, S. (2018a). Lean production in SMEs: literature review and reflection on future challenges. Journal of Industrial and Production Engineering, 35(6), 368- 382. doi: 10.1080/21681015.2018.1508081
• Belhadi, A., Touriki, F. E., & El Fezazi, S. (2016). A framework for effective implementation of lean production in small and medium-sized enterprises. Journal of Industrial Engineering and Management, 9(3), 786-810. doi: 10.3926/jiem.1907
• Belhadi, A., Touriki, F. E., & El Fezazi, S. (2018b). Lean Implementation in Small and Medium-Sized Enterprises in Less Developed Countries: Some Empirical Evidences From North Africa. Journal of Small Business Management, 56(00), 132-153. doi: 10.1111/jsbm.12396
• Belhadi, A., Touriki, F. E., & Elfezazi, S. (2019). Evaluation of critical success factors (CSFs) to lean implementation in SMEs using AHP: A case study. International Journal of Lean Six Sigma, 10(3), 803-829. doi: 10.1108/IJLSS-12-2016-0078
• Belhadi, A., Touriki, F. E., & Fezazi, S. El. (2017). Lean deployment in SMES, performance improvement and success factors: A case study. Proceedings of the International Conference on Industrial Engineering and Operations Management, 928-945.
• Caldera, H. T. S., Desha, C., & Dawes, L. (2019). Evaluating the enablers and barriers for successful implementation of sustainable business practice in ‘lean’ SMEs. Journal of Cleaner Production, 218(February), 575-590. doi: 10.1016/j.jclepro.2019.01.239
• Chan, S. W., Ismail, F., Ahmad, M. F., Zaman, I., & Lim, H. Q. (2019). Factors and barriers influencing Lean Production System adoption in manufacturing industries. International Journal of Supply Chain Management, 8(2), 939-946.
• Creswell, J. W. (2014). Research Design: Qualitative, Quantitative and Mixed Methods Approaches. fourth ed. Thousand Oaks, CA: Sage.
• Dora, M., Kumar, M., & Gellynck, X. (2016). Determinants and barriers to lean implementation in foodprocessing SMEs - A multiple case analysis. Pro-duction Planning and Control, 27(1), 1-23. doi: 10.1080/09537287.2015.1050477
• Driouach, L., Zarbane, K., & Beidouri, Z. (2019). Literature review of Lean manufacturing in small and medium-sized enterprises. International Journal of Technology, 10(5), 930-941. doi: 10.14716/ijtech.v10i5.2718
• Elkhairi, A., Fedouaki, F., & El Alami, S. (2019). Barriers and critical success factors for implementing lean manufacturing in SMEs. IFAC-PapersOnLine, 52(13), 565-570. doi: 10.1016/j.ifacol.2019.11.303
• Gandhi, N. S., Thanki, S. J., & Thakkar, J. J. (2018). Ranking of drivers for integrated lean-green manufacturing for Indian manufacturing SMEs. Journal of Cleaner Production, 171, 675-689. doi: 10.1016/j.jclepro.2017.10.041
• Griffin, R. K. (1995). A categorization scheme for critical success factors of lodging yield management systems. International Journal of Hospitality Management, 14(3–4), 325-338. doi: 10.1016/0278- 4319(95)00039-9
• Grigg, N. P., Goodyer, J. E., & Frater, T. G. (2018). Sustaining lean in SMEs: key findings from a 10-year study involving New Zealand manufacturers. Total Quality Management and Business Excellence, 0(0), 1-14. doi: 10.1080/14783363.2018.1436964
• Jani, S. Y., & Desai, T. N. (2016). Review of lean manufacturing practices - critical success factors and performance measures for SMEs. International Journal of Quality and Innovation, 3(1), 30. doi: 10.1504/ijqi.2016.079915
• Kherbach, O., Mocan, M. L., & Dumitrache, C. (2019). Implementation of the Lean Manufacturing in Local Small and Medium Sized Enterprises. Journal of Innovation Management in Small and Medium Enterprises, 1-10. doi: 10.5171/2017.799859
• Khusaini, N. S., Jaffar, A., & Noriah, Y. (2014). A Survey on Lean Manufacturing Practices in Malaysian Food and Beverages Industry. Applied Mechanics and Materials, 564, 632-637. doi: 10.4028/www.scientific.net/amm.564.632
• Knol, W. H., Slomp, J., Schouteten, R. L. J., & Lauche, K. (2018). Implementing lean practices in manufacturing SMEs: testing ‘critical success factors’ using Necessary Condition Analysis. International Journal of Production Research, 56(11), 3955-3973. doi: 10.1080/00207543.2017.1419583
• Kundu, G., & Murali Manohar, B. (2012). Critical success factors for implementing lean practices in IT support services. International Journal for Quality Research, 6(4), 301-312.
• Liker, J. K. (2004). The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturers. New York: McGraw-Hill.
• Majava, J., & Ojanperä, T. (2017). Lean Production Development in SMEs: A Case Study. Management and Production Engineering Review, 8(2), 41-48. doi: 10.1515/mper-2017-0016
• Malaysian Investment Development Authority (MIDA). (2019). Malaysia’s Machinery & Equipment and Engineering Supporting Industries. Retrieved from https://www.mida.gov.my/home/administrator/system_files/modules/photo/ uploads/20191024164247_M&E%202019%20edition.pdf
• Mamat, R. C., Md Deros, B., Ab Rahman, M. N., Omar, M. K., & Abdullah, S. (2015). Soft lean practices for successful lean production system implementation in malaysia automotive smes: A proposed framework. Jurnal Teknologi, 77(27), 141-150. doi: 10.11113/jt.v77.6910
• Matt, D. T., & Rauch, E. (2013). Implementation of lean production in small sized enterprises. Procedia CIRP, 12, 420-425. doi: 10.1016/j.procir.2013.09.072
• Moeuf, A., Tamayo, S., Lamouri, S., Pellerin, R., & Lelievre, A. (2016). Strengths and weaknesses of small and medium sized enterprises regarding the implementation of lean manufacturing. IFACPapersOnLine, 49(12), 71-76. doi: 10.1016/j.ifacol.2016.07.552
• Mohd Zahari, F. (2019). Knowledge transfer in Lean management: Experience from Malaysian SME. Indonesian Journal of Education Methods Development, 4(1). doi: 10.21070/ijemd.v5i1.46
• Nguyen, N. T. D., & Chinh, N. Q. (2017). Exploring critical factors for successfully implementing lean manufacturing at manufacturing companies in Vietnam. International Journal for Quality Research, 11(2), 437-456. doi: 10.18421/IJQR11.02-12
• Nordin, N., Deros, B. M., & Wahab, D. A. (2013). A study on lean manufacturing implementation in Malaysian automotive component industry. International Journal of Automotive and Mechanical Engineering, 8(1), 1467-1476. doi: 10.15282/ijame.8.2013.33.0121
• Nyoni, T., and Bonga, W. G. (2018). Anatomy of the Small & Medium Enterprises (SMEs) Critical Success Factors (CSFs) in Zimbabwe : Introducing the 3E Model. Journal of Business and Management, 1(2), 01-18.
• Ohno, T. (1988). Toyota production system: Beyond largescale production. Cambridge, MA: Productivity Press.
• Osman, A. A., Othman A. A., & Abdul Rahim, M. K. I. (2020). Lean Manufacturing Adoption in Malaysia: A Systematic Literature Review. International Journal of Supply Chain, Operation Management and Logistics, 1(1), 01-35. doi:10.35631/IJSCOL.11001
• Pearce, A., Pons, D., & Neitzert, T. (2018). Implementing lean—Outcomes from SME case studies. Operations Research Perspectives, 5, 94-104. doi: 10.1016/j.orp.2018.02.002
• Pereira, L., & Tortorella, G. (2018). Identification of the relationships between critical success factors, barriers and practices for lean implementation in a small company. Brazilian Journal of Operations & Production Management, 15(2), 232-246. doi: 10.14488/bjopm.2018.v15.n2.a6
• Rose, A. M. N., Deros, B. M., Rahman, M. N. A., & Nordin, N. (2011). Lean manufacturing best practices in SMEs. International Conference on Industrial Engineering and Operation Management, 1(1), 872-877.
• Rose, A.N.M., Ab Rashid, M. F. F., Nik Mohamed, N. M. Z., & Ahmad, H. (2017). Similarities of lean manufacturing approaches implementation in SMEs towards the success: Case study in the automotive component industry. MATEC Web of Conferences, 87, 02024. doi: 10.1051/matecconf/20178702024
• Rose, A. N. M., Deros, B. M., & Rahman, M. N. A. (2013). Lean Manufacturing Practices Implementation in Malaysian’s SME Automotive Component Industry. Applied Mechanics and Materials, 315, 686-690. doi: 10.4028/www.scientific.net/amm.315.686
• Roslin, E. N., Ahmed, S., Ahamat, M. A., Bahrom, M. Z., & Ibrahim, N. (2019). The impact of employee involvement and empowerment in Lean Manufacturing System implementation towards organizational performances. International Journal on Advanced Science, Engineering and Information Technology, 9(1), 188-193. doi: 10.18517/ijaseit.9.1.7116
• Sahoo, S. (2018). Sustaining competitiveness through Lean manufacturing – Evidences from Small-Medium Sized Enterprises. 21st International Scientific Conference “Enterprise and Competitive Environment,” August, 1-10.
• Shah, R., & Ward, P. T. (2002). Lean manufacturing: context, practice bundles, and performance. Journal of Operations Management, 43221(August), 129-149. doi: 10.1016/S0272-6963(02)00108-0
• Shah, Z. A., & Hussain, H. (2016). An investigation of lean manufacturing implementation in textile industries of Pakistan. Proceedings of the International Conference on Industrial Engineering and Operations Management, 668-677.
• Shelleman, J., & Shields, J. (2014). Integrating Sustainability into SME Strategy. Journal of Small Business Strategy, 25(2), 59-76. doi: 10.1007/s13398-014-0173-7.2
• Siegel, R., Antony, J., Garza-Reyes, J. A., Cherrafi, A., & Lameijer, B. (2019). Integrated green lean approach and sustainability for SMEs: From literature review to a conceptual framework. Journal of Cleaner Production, 240. doi: 10.1016/j.jclepro.2019.118205
• SME Corp. Malaysia. (2020). SME Definition in Malaysian Manufacturing, 2013. Retrieved from https://www.smecorp.gov.my/index.php/en/policies/2020-02-11-08-01-24/sme-definition
• Ulewicz, R., & Kucȩba, R. (2016). Identification of problems of implementation of Lean concept in the SME sector. Engineering Management in Production and Services, 8(1), 19-25. doi: 10.1515/emj-2016-0002
• Viagi, A. F., Panizzolo, R., & Biazzo, S. (2017). Enablers and constraints in implementing lean manufacturing: evidence from brazilian SMEs. Journal of Lean Systems, 2(3), 64-86.
• Wielki, J., & Kozioł, P. (2018). The analysis of opportunities to use the lean it concept in modern enterprise. Polish Journal of Management Studies, 18(2), 388- 401. http://doi.org/10.17512/pjms.2018.18.2.31
• Womack, J. P., & Jones, D. T. (2003). Lean Thinking: Banish Waste and Create Wealth in Your Corporation. New York: Free Press.
• Womack, J. P., Jones, D. T., Roos, D. (1990). The Machine that Changed the World. New York: Simon & Schuster.
• Wong, Y. C., & Wong, K. Y. (2011a). A Lean Manufacturing Framework for the Malaysian Electrical and Electronics Industry. Proceedings of the 3rd International Conference on Information and Financial Engineering, 12, 30-34. doi: 10.1086/517951
• Wong, Y. C., & Wong, K. Y. (2011b). Approaches and practices of lean manufacturing: The case of electrical and electronics companies. African Journal of Business Management, 5(6), 2164-2174. doi: 10.5897/AJBM10.404
• Yadav, G., Luthra, S., Huisingh, D., Mangla, S. K., Narkhede, B. E., & Liu, Y. (2019). Development of a lean manufacturing framework to enhance its adoption within manufacturing companies in developing economies. Journal of Cleaner Production, 118726. doi: 10.1016/j.jclepro.2019.118726
• Yahya, M. S., Mohammad, M., Omar, B., & Sulistyo, B. (2019). Factors influencing selection of lean tools and techniques in Malaysian organisations. Journal of Advanced Manufacturing Technology, 13(Special Issue 1), 51-61.
• York, J. L., & Danes, J. E. (2014). Customer development, innovation, and Decision-Making biases in the lean startup. Journal of Small Business Strategy, 24(2), 21-39.
• Yusof, S. M., & Aspinwall, E. (2000). Conceptual framework for TQM implementation for SMEs. TQM Magazine, 12(1), 31-36. doi: 10.1108/09544780010287131

Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).