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Two-dimensional modeling of car reliability during warranty period

Treść / Zawartość
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
The paper focuses on presenting the concept of two-dimensional modeling of passenger car reliability during the warranty period. The main objective of this paper is to detect the regularity in the intensity of the number of first failure reports during the warranty period. The two-dimensional distribution of the time and mileage of failure-free exploitation is estimated. The period from the date of purchase to the first warranty repair is analysed. The concept presented incorporates the existing state of knowledge on two-dimensional warranties, expanding it through the use of a nonparametric approach and probability smoothing with the use of P-splines. The estimation involved censored data, i.e., data on vehicles that were not submitted for warranty repair within the warranty limits of time and mileage. The originality of this paper entails the combination of a nonparametric approach with probability smoothing. The statistical analyses presented in the paper were carried out on a population of 1005 vehicles of two car brands sold and serviced in 2011-2021 at the Authorized Service Station (Dealership). There were sales, repair, and warranty claim databases.
Rocznik
Tom
Strony
223--239
Opis fizyczny
Bibliogr. 27 poz.
Twórcy
autor
  • Faculty of Management, University of Gdańsk, Armii Krajowej 101 Street, 81-824 Sopot, Poland
autor
  • Faculty of Management, University of Gdańsk, Armii Krajowej 101 Street, 81-824 Sopot, Poland
  • Faculty of Management, University of Gdańsk, Armii Krajowej 101 Street, 81-824 Sopot, Poland
Bibliografia
  • 1. Alqahtani Ammar Y., Surenda M. Gupta. 2017. “Warranty as a Marketing Strategy for Remanufactured Products”. Journal of Cleaner Production 161: 1294-1307. DOI: https://doi.org/10.1016/j.jclepro.2017.06.193.
  • 2. Baik Jaiwook, D.N. Prabhakar Murthy. 2006. “Reliability Assessment Based on Two-Dimensional Warranty Data Analysis”. In: International Conference “Safety and Reliability for Managing Risk”: 2307-11. 18-22 September 2006, Estroril, Portugal.
  • 3. Camarda Carlo G. 2012. “MortalitySmooth: An R Package for Smoothing Poisson Counts with P-Splines”. Journal of Statistical Software 50(1): 1-24. DOI: https://doi.org/10.18637/jss.v050.i01.
  • 4. Chen Tom, Elmira Popova. 2002. “Maintenance Policies with Two-Dimensional Warranty”. Reliability Engineering & System Safety 77(1): 61-69. DOI: https://doi.org/10.1016/S0951-8320(02)00031-5.
  • 5. Crowder Martin J., Aalan C. Kimber, Richard L. Smith, Trevor J. Sweeting. 2017. Statistical Analysis of Reliability Data. New York: Routlege. ISBN: 9780412594809.
  • 6. Dai Anshu, Zhang Zhaomin, Hou Pengwen, Yue Jingyi, He Shuguang, He Zhen. 2019. “Warranty Claims Forecasting for New Products Sold with a Two-Dimensional Warranty”. Journal of Systems Science and Systems Engineering 28(6): 715-30. DOI: https://doi.org/10.1007/s11518-019-5434-8.
  • 7. Gupta Sanjib Kumar, Soumen De, Aditya Chatterjee. 2014. “Warranty Forecasting from Incomplete Two-Dimensional Warranty Data”. Reliability Engineering & System Safety 126: 1-13. DOI: https://doi.org/10.1016/j.ress.2014.01.006.
  • 8. Huang Yeu-Shiang, Chao-Da Huang, Jyh-Wen Ho. 2017. “A Customized Two-Dimensional Extended Warranty with Preventive Maintenance”. European Journal of Operational Research 257(3): 971-78. DOI: https://doi.org/10.1016/j.ejor.2016.07.034.
  • 9. Huang Yeu-Shiang, Chia Yen. 2009. “A Study of Two-Dimensional Warranty Policies with Preventive Maintenance”. IIE Transactions 41(4): 299-308. DOI: https://doi.org/10.1080/07408170802432967.
  • 10. Karim Rezaul, Kazuyuki Suzuki. 2005. “Analysis of Warranty Claim Data: A Literature Review”. International Journal of Quality & Reliability Management 22(7): 667-86. DOI: https://doi.org/10.1108/02656710510610820.
  • 11. Klein John P., Melvin L. Moeschberger. 2003. Survival Analysis: Techniques for Censored and Truncated Data. New York: Springer. ISBN: 978-1-4419-2985-3.
  • 12. Manna Amalesh Kumar, Tanmoy Benerjee, Sankar Prasad Mondal, Ali Akbar Shaikh, Asoke Kumar Bhunia. 2021. “Two-Plant Production Model with Customers’ Demand Dependent on Warranty Period of the Product and Carbon Emission Level of the Manufacturer via Different Meta-Heuristic Algorithms”. Neural Computing and Applications 33(21): 14263-81. DOI: https://doi.org/10.1007/s00521-021-06073-9.
  • 13. Manna D.K., Surajit Pal, Sagnik Sinha. 2008. “A Note on Calculating Cost of Two-Dimensional Warranty Policy”. Computers & Industrial Engineering 54(4): 1071-77. DOI: https://doi.org/10.1016/j.cie.2007.10.005.
  • 14. Mitra Amitava. 2021. “Warranty Parameters for Extended Two-Dimensional Warranties Incorporating Consumer Preferences”. European Journal of Operational Research 291(2): 525-35. DOI: https://doi.org/10.1016/j.ejor.2019.12.035.
  • 15. Murthy D.N. Prabhakar, Istiana Djamaludin. 2002. “New Product Warranty: A Literature Review”. International Journal of Production Economics 79(3): 231-60. DOI: https://doi.org/10.1016/S0925-5273(02)00153-6.
  • 16. Shafiee Mahmood, Stefanka Chukova, Mohammad Saidi-Mehrabad, Seyed Taghi Akhavan Niaki. 2011. “Two-Dimensional Warranty Cost Analysis for Second-Hand Products”. Communications in Statistics - Theory and Methods 40(4): 684-701. DOI: https://doi.org/10.1080/03610920903453442.
  • 17. Varnosafaderani Sima, Stefanka Chukova. 2012. “An Imperfect Repair Strategy for Two-Dimensional Warranty”. Journal of the Operational Research Society 63(6): 846-59. DOI: https://doi.org/10.1057/jors.2011.66.
  • 18. Wang Liying, Zhaona Pei, Huihui Zhu, Baoyou Liu. 2018. “Optimising Extended Warranty Policies Following the Two-Dimensional Warranty with Repair Time Threshold”. Eksploatacja i Niezawodnosc - Maintenance and Reliability 20(4): 523-30. DOI: https://doi.org/10.17531/ein.2018.4.3.
  • 19. Wang Xiaolin. 2022. “Design and Pricing of Usage-Driven Customized Two-Dimensional Extended Warranty Menus”. IISE Transactions: 1-13. DOI: https://doi.org/10.1080/24725854.2022.2104972.
  • 20. Wang Xiaolin, Lishuai Li, Min Xie. 2020. “An Unpunctual Preventive Maintenance Policy under Two-Dimensional Warranty”. European Journal of Operational Research 282(1): 304-18. DOI: https://doi.org/10.1016/j.ejor.2019.09.025.
  • 21. Wang Yukun, Zixian Liu, Yiliu Liu. 2015. “Optimal Preventive Maintenance Strategy for Repairable Items under Two-Dimensional Warranty”. Reliability Engineering & System Safety 142: 326-33. DOI: https://doi.org/10.1016/j.ress.2015.06.003.
  • 22. Wirth Rüdiger, Jochen Hipp. 2000. „CRISP-DM: Towards a standard process model for data mining". In: 4th International „Conference practical applications of knowledge discovery and data mining”: 29-40. Crown Plaza Midland Hotel, Manchester, United Kingdom. 11-13 April 2000, Manchester, United Kingdom. ISBN: 1902426088.
  • 23. Wu Shaomin. 2012. “Warranty Data Analysis: A Review”. Quality and Reliability Engineering International 28(8): 795-805. DOI: https://doi.org/10.1002/qre.1282.
  • 24. Wu Shaomin, Phil Longhurst. 2011. “Optimising Age-Replacement and Extended Non-Renewing Warranty Policies in Lifecycle Costing”. International Journal of Production Economics 130(2): 262-67. DOI: https://doi.org/10.1016/j.ijpe.2011.01.007.
  • 25. Ye Zhi-Sheng, D.N. Prabhakar Murthy. 2016. “Warranty Menu Design for a Two-Dimensional Warranty”. Reliability Engineering & System Safety 155: 21-29. DOI: https://doi.org/10.1016/j.ress.2016.05.013.
  • 26. Zhang Zhaomin, Zhen He, Shuguang He. 2019. “A Customized Two-Dimensional Warranty Menu Design for Customers with Heterogeneous Usage Rates”. IFAC-PapersOnLine 52(13): 559-64. DOI: https://doi.org/10.1016/j.ifacol.2019.11.217.
  • 27. Zheng Rui, Chun Su. 2020. “A Flexible Two‐dimensional Basic Warranty Policy with Two Continuous Warranty Regions”. Quality and Reliability Engineering International 36(6): 2003-18. DOI: https://doi.org/10.1002/qre.2670.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-acb3f324-aea5-40d9-88fa-6454d33d84ac
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