Utilizing decision trees on employee decision-making processes: a model proposal

• Autorzy: Yüncü Volkan , Fidan Üzeyir

Identyfikatory

DOI

10.29119/1899-6116.2020.51.10

• Języki publikacji: EN

Abstrakty

EN

Introduction/background: This paper offers an idiosyncratic relational framework built on the organizational silence theory and the organizational support theory. It exploits the distinct advantages that using decision trees in classification and prediction applications offer to form a unique predictive model. Aim of the paper: This paper argues that a relational framework built on the organizational silence theory and the organizational support theory can give important clues about how employees make certain decisions in the workplace as well as about factors that have an impact on their decision-making processes. Materials and methods: The research applies decision trees learning – a data mining technique – to unfold the hidden patterns and unprecedented relationships between the two constructs that until now had not been revealed. Results and conclusions: The suggested model, which consists of rules, exhibits the effects of perceived organizational support and employee silence behavior on employee decisions with an approximately 79% correct classification rate, showing the success of the model as well as its appropriate relational framework. The presented findings indicate that a relational framework built on the organizational silence theory and the organizational support theory has a lot to offer in terms of building effective HR strategies and policies. The study also extends the understanding of the antecedents of silence behavior in different social contexts.

Słowa kluczowe

EN

perceived organizational support; employee silence; decision tree; HRM

PL

postrzegane wsparcie organizacyjne; milczenie pracowników; drzewo decyzyjne; HRM

• Wydawca: Wydawnictwo Politechniki Śląskiej
• Czasopismo: Organizacja i Zarządzanie : kwartalnik naukowy
• Rocznik: 2020
• Tom: nr 3
• Strony: 137--152
• Opis fizyczny: Bibliogr. 36 poz.

Twórcy

autor

Yüncü Volkan

• Management, Afyon Kocatepe University, Turkey

autor

Fidan Üzeyir

• Distance Education Vocational School, Usak University, Turkey

Bibliografia

• 1. Acevedo, M., & Krueger, JI. (2004). Two egocentric sources of the decision to vote: The voter’s illusion and the belief in personal relevance. Political Psychology, 25(1), 115-134. DOI: 10.1111/j.1467-9221.2004.00359.x.
• 2. Agrawal, R., & Srikant, R. (2000, May). Privacy-preserving data mining. Proceedings of the 2000 ACM SIGMOD. International conference on Management of data (pp. 439-450). doi.org/10.1145/342009.335438.
• 3. Beheshtifar, Malikeh, Borhani, Hossein & Nekoei-Moghadam, Mahmood (2012). Destructive role of employee silence in organizational success. International Journal of Academic Research in Business and Social Sciences.
• 4. Bhargava, N., Sharma, G., Bhargava, R., & Mathuria, M. (2013). Decision tree analysis on j48 algorithm for data mining. Proceedings of International Journal of Advanced Research in Computer Science and Software Engineering, 3(6).
• 5. Chen, Z., Eisenberger, R., Johnson, K., Sucharski, I. & Aselage, J. (2009). Perceived organizational support and extra-role performance: Which leads to which? The Journal of Social Psychology. 149. 119-24. 10.3200/SOCP.149.1.119-124.
• 6. De Bruin, W.B., Parker, A.M., & Fischhoff, B. (2007). Individual differences in adult decision-making competence. Journal of Personality and Social Psychology, 92(5), 938-956. DOI: 10.1037/0022-3514.92.5.938.
• 7. Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, 500-507. http://dx.doi.org/ 10.1037/0021- 9010.71.3.500
• 8. Han, J., Pei, J., & Kamber, M. (2011). Data mining: concepts and techniques. Elsevier.
• 9. Hand, D.J., & Adams, N.M. (2014). Data Mining. Wiley StatsRef: Statistics Reference Online, 1-7. doi.org/10.1002/9781118445112.stat06466.pub2.
• 10. Hayton, J.C., Carnabuci, G., & Eisenberger, R. (2012). With a little help from my colleagues: A social embeddedness approach to perceived organizational support. Journal of Orga- nizational Behavior, 33, 235-249. http://dx.doi.org/10.1002/job.755.
• 11. Jullisson, E.A., Karlsson, N., Garling, T. (2005). Weighing the past and the future in decision making. European Journal of Cognitive Psychology, 17(4), 561-575. DOI: 10.1080/09541440440000159.
• 12. Khalid, J. & Ahmed, J. (2016). Perceived organizational politics and employee silence: supervisor trust as a moderator. Journal of the Asia Pacific Economy, 21:2, 174-195, DOI: 10.1080/13547860.2015.1092279.
• 13. Kotu, V., & Deshpande, B. (2014). Predictive analytics and data mining: concepts and practice with RapidMiner. USA.
• 14. Kurtessis, J.N., Eisenberger, R., Ford, M.T., Buffardi, L.C., Stewart, K.A., & Adis, C.S. (2017). Perceived organizational support a meta-analytic evaluation of organizational support theory. Journal of Management, 43, 1854-1884. http://dx.doi.org/10.1177/ 0149206315575554.
• 15. Levinson, H. (1965). Reciprocation: The relationship between man and organization. Administrative Science Quarterly, 9, 370-390. http://dx.doi.org/10.2307/2391032.
• 16. Maimon, O., & Rokach, L. (Eds.) (2005). Data mining and knowledge discovery handbook.
• 17. Milliken, F.J., Morrison, E.W., Hewlin, P.F. (2003). An exploratory study of employee silence: Issues that employees don’t communicate upward and why. Journal of Management Studies, 40, 1453-1476.
• 18. Morrison, E.W., Milliken, F.J. (2000). Organizational silence: A barrier to change and devel- opment in a pluralistic world. Academy of Management Review, 25, 706-725.
• 19. Neves, P. & Eisenberger, R. (2014). Perceived organizational support and risk taking, Journal of Managerial Psychology, Vol. 29, Iss. 2, pp. 187-205. http://dx.doi.org/10.1108/ JMP-07-2011-0021.
• 20. Pinder, C. & Harlos, K.P. (2001). Employee silence: Quiescence and acquiescence asresponses to perceived injustice. Research in Personnel and Human Resources Management, 20, 331-369.
• 21. Quinlan, J.R. (1986). Induction of decision trees. Machine learning, 1(1), 81-106. https://doi.org/10.1007/BF00116251.
• 22. Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. The Journal of Applied Psychology, 87, 698-714.
• 23. Sahakian, B.J., Labuzetta, J.N. (2013). Bad moves: how decision making goes wrong and the ethics of smart drugs. Oxford: Oxford University Press.
• 24. Schlenker, B.R. & Weigold, M.F. (1989). Self-identification and accountability. In: R.A. Giacalone and P. Rosenfeld (Eds), Impression Management in the Organization (pp. 21-43). Hillsdale, NJ: Erlbaum.
• 25. Shanock, L.R., Eisenberger, R., Heggestad, E.D., Malone, G., Clark, L., Dunn, A.M., Kirkland, J., & Woznyj, H. (2019). Treating employees well: the value of organizational support theory in human resource management. The Psychologist-Manager Journal. Advance online publication, http://dx.doi.org/10.1037/mgr0000088.
• 26. Shore, L.M., & Shore, T.H. (1995). Perceived organizational support and organizational justice. In: R.S. Cropanzano, & K.M. Kacmar (Eds.), Organizational politics, justice and support: Managing the social climate of the workplace (pp. 149-164). Wesport, CT: Quorum.
• 27. Silahtaroğlu, G. (2008). Veri madenciliği. Papatya Yayınları. İstanbul.
• 28. Singh, B.S., & Malhotra, M. (2015). The mediating role of trust in the relationship between perceived organizational support and silence. International Journal of Scientific and Research Publications, 5(9), 1-10.
• 29. Stanovich, K.E., & West, R.F. (2008). On the relative independence of thinking biases and cognitive ability. Journal of Personality and Social Psychology, 94(4), 672-695. DOI: 10.1037/0022-3514.94.4.672.
• 30. Tan, L. (2015). Code Comment Analysis for Improving Software Quality. Amsterdam, The Netherlands: Elsevier Inc., ISBN 9780124115439.
• 31. Tangirala, S., & Ramanujam, R. (2008). Employee silence on critical work issues: The cross level effects of procedural justice climate. Personnel Psychology, 61, 37-68.
• 32. Tucker, S., Chmiel, N., Turner, N., Hershcovis, M.S. & Stride, C.B. (2008). Perceived organizational support for safety and employee safety voice: The mediating role of co-worker support for safety. Journal of Occupational Health Psychology, 13(4), 319-330.
• 33. Van Dyne, L., Ang, S., & Botero, I.C. (2003). Conceptualizing employee silence and employee voice as multidimensional constructs. Journal of Management Studies, 40(6), 1359-1392. https://doi.org/10.1111/1467-6486.00384.
• 34. Wang, Y. & Hsieh, H. (2013). Organizational ethical climate, perceived organizational support and employee silence: A cross-level investigation. Human Relations, 66(6), 783-802.
• 35. Yu, Y. & Liu, Q. (2016). The effect of psychological capital and organizational support on ınnovational behavior and silence behavior of technical ınnovation personnel in strategic emerging industry. American Journal of Industrial and Business Management, 6, 732-740. doi: 10.4236/ajibm.2016.66067.
• 36. Yüncü, V. and Fidan, Ü. (2019). Integrating organizational reputation mechanism to decision-making processes: The facebook case. Journal of Administrative Sciences, Vol. 17, No. 34, pp. 301-322. https://doi.org/10.35408/comuybd.425271.

Uwagi

PL

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).