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Research on Consumers' Perceived Value of Online Garment Customisation

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Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
With the development of the Internet, consumers began to pursue personalised services and products. However, little systematic research on consumers' online garment customisation behavior has been conducted. Garment customization enterprises rely on consumer behaviour which is difficult to accurately judge. In order to better understand online consumers' purchase intention of garment customization, this paper studies consumers' perceived value. Through literature reading, group discussion and other methods, this paper constructed a theoretical model of eight measurement dimensions, and conducted factor analysis on the 321 questionnaires collected. Five key dimensions were obtained: the website comprehensive function, personalised service, product quality, emotional demand and social value. To test the comprehensive attitude of consumers to the results of this model, a fuzzy comprehensive evaluation was carried out. The results show that consumers have a high degree of recognition of the research results and acceptance of the research model, among which the recognition of product quality and website comprehensive function are the highest.
Rocznik
Strony
1--8
Opis fizyczny
Bibliogr. 17 poz., rys., tab.
Twórcy
autor
  • Apparel & Art Design College, Xi’an Polytechnic University, Xi'an 710048, P.R. China
autor
  • Apparel & Art Design College, Xi’an Polytechnic University, Xi'an 710048, P.R. China
Bibliografia
  • 1. Yan W-J, Chiou S-C. Dimensions of customer value for the development of digital customization in the clothing industry. Sustainability 2020;12(11):4639.
  • 2. Sullivan YW, Kim DJ. Assessing the effects of consumers’ product evaluations and trust on repurchase intention in e-commerce environments. International Journal of Information Management 2018;39:199-219.
  • 3. Pham QT, Tran XP, Misra S, et al. Relationship between convenience, perceived value, and repurchase intention in online shopping in Vietnam. Sustainability 2018;10(1):156.
  • 4. Hou C, Sarigöllü E. Waste prevention by consumers’ product redistribution: Perceived value, waste minimization attitude and redistribution behavior. Waste Management 2021;132:12-22.
  • 5. Chang HH, Wang HW. The moderating effect of customer perceived value on online shopping behaviour. Online Information Review 2011;35(3):333-359.
  • 6. Sweeney JC, Soutar GN. Consumer perceived value: The development of a multiple item scale. Journal of retailing 2001;77(2):203-220.
  • 7. Lin CH, Sher PJ, Shih HY. Past progres and future directions in conceptualizing customer perceived value. International Journal of Service Industry Management 2005;16(4):318-336.
  • 8. Sheth JN, Newman BI, Gross BL. Why we buy what we buy: A theory of consumption values. Journal of business research 1991;22(2):159-170.
  • 9. Wan X, Wang T, Zhang W, et al. Perceived value of online customization experience in China: Concept, measurement, and consequences. The Journal of High Technology Management Research 2017;28(1):17-28.
  • 10. Petrick JF. Development of a multidimensional scale for measuring the perceived value of a service. Journal of leisure research 2002;34(2):119-134.
  • 11. Jiang K, Luk ST-k, Cardinali S. The role of pre-consumption experience in perceived value of retailer brands: Consumers’ experience from emerging markets. Journal of Business Research 2018;86:374-385.
  • 12. Walsh G, Shiu E, Hassan LM. Replicating, validating, and reducing the length of the consumer perceived value scale. Journal of Business Research 2014;67(3):260-267.
  • 13. Chen S-C, Lin C-P. Understanding the effect of social media marketing activities: The mediation of social identification, perceived value, and satisfaction. Technological Forecasting and Social Change 2019;140:22-32.
  • 14. Itani OS, Kassar A-N, Loureiro SMC. Value get, value give: The relationships among perceived value, relationship quality, customer engagement, and value consciousness. International Journal of Hospitality Management 2019;80:78-90.
  • 15. Chi T, Kilduff PP. Understanding consumer perceived value of casual sportswear: An empirical study. Journal of Retailing and Consumer Services 2011;18(5):422-429.
  • 16. Gan C, Wang W. The influence of perceived value on purchase intention in social commerce context. Internet Research 2017;27(4):772-785.
  • 17. Zhou R, Chan AH. Using a fuzzy comprehensive evaluation method to determine product usability: A proposed theoretical framework. Work 2017;56(1):9-19.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-a84bf97a-f65b-4a9f-aefa-d3c7d0e135b4
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