Education and core skills in the performance with mediating role of employee innovation

• Autorzy: Sinaga Obsatar , Lis Marcin , Razimi Mohd Shahril Ahmad

Identyfikatory

DOI

10.17512/pjms.2019.19.2.31

Warianty tytułu

PL

Edukacja i umiejętności podstawowe w realizacji z rolą mediacyjną innowacji pracowniczych

• Języki publikacji: EN

Abstrakty

EN

This study is aimed to examine the impact of tourism education and core tourism skills on the performance of employees in tourism industry in Indonesia. Additionally, the moderating effect of innovation in tourism has also been examined regarding the associations between tourism education and core tourism skills with the employees’ performance in tourism sector. This is a quantitative research in which questionnaire was used with Likert scale. Sample consists of 400 employees of tourist sector in Indonesia. Survey questionnaire was used to collect the data from tourism management companies of Indonesia. The study revealed that employee education and employee core skills increase the employee’s innovation which ultimately shows positive effect on employee performance. Therefore, employee innovation has mediating role between employee education, employee core skills and employee performance. Thus, the study provides valuable insights for practitioners while making the strategies to enhance employee performance in tourism industry.

PL

Niniejsze badanie ma na celu zbadanie wpływu edukacji turystycznej i podstawowych umiejętności turystycznych na wyniki pracowników w branży turystycznej w Indonezji. Ponadto zbadano także łagodzący wpływ innowacji w turystyce na związki między edukacją turystyczną a podstawowymi umiejętnościami turystycznymi z wynikami pracowników w sektorze turystycznym. Jest to badanie ilościowe, w którym wykorzystano kwestionariusz ze skalą Likerta. Badanie obejmowało 400 pracowników sektora turystycznego w Indonezji. Kwestionariusz ankiety został wykorzystany do zebrania danych z firm zarządzających turystyką z Indonezji. Badanie wykazało, że edukacja pracowników i podstawowe umiejętności pracowników zwiększają innowacyjność pracownika, co ostatecznie wpływa pozytywnie na wydajność pracowników. Dlatego innowacje pracowników odgrywają rolę pośrednika między edukacją pracowników, podstawowymi umiejętnościami pracowników i wydajnością pracowników. W związku z tym badanie dostarcza cennych informacji dla praktyków podczas opracowywania strategii zwiększania wydajności pracowników w branży turystycznej.

Słowa kluczowe

EN

tourism education; employee innovation; employee performance

PL

edukacja turystyczna; innowacje pracowników; wyniki pracowników

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2019
• Tom: Vol. 19, No. 2
• Strony: 363--373
• Opis fizyczny: Bibliogr. 41 poz., rys., tab.

Twórcy

autor

Sinaga Obsatar

• Padjajaran University, Indonesia

autor

Lis Marcin

• WSB University, Faculty of Applied Science

autor

Razimi Mohd Shahril Ahmad

• Islamic Business School, Universiti Utara Malaysia

Bibliografia

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Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019).