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Safety and Quality Issues as Part of a Holistic (i.e., Sociotechnological) Approach

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Języki publikacji
EN
Abstrakty
EN
In the past, many so-called management concepts were not very successful because of their fragmented approach. This is also true for topics like safety and quality. Here, technical aspects often predominated while disregarding the equally important need for a change of attitude. On the other hand, awareness was created by timely limited programmes. The paper deals with integrating quality and safety in holistic (management) concepts, which are described first before being discussed in detail.
Rocznik
Strony
279--290
Opis fizyczny
Bibliogr. 17 poz., rys.
Twórcy
autor
  • University of Kaiserslautern, Germany
Bibliografia
  • [1] Bleicher, K. (1996). Das Konzept Integriertes Management [The concept integrative management] (4th ed.). Frankfurt on Main, Germany: Campus.
  • [2] Champy, J. (1995). Reengineering management. New York: Harper Collins.
  • [3] Deutsches Institut für Normung. (1995). Qualitätsmanagement, Begriffe, Dreisprachige Fassung [Quality Management, terms, version in three languages] (Standard No. EN ISO 8402:1995). Berlin, Germany: Beuth.
  • [4] European Foundation for Quality Management. (1997). The European Quality Award 1998. [Information brochure], Brussels, Belgium: Author.
  • [5] Rehhahn, H. (1974). Umrisse einer betrieblichen Sicherheitsstrategie und deren Organisation [A strategy for Occupational Health and Safety and its organization]. Schriftenreihe Arbeitsschutz, 6, 19-22.
  • [6] Reichwald, R. (1981). Arbeitsstrukturierung im Schreibdienst und das Problemfeld “Wirtschaftlichkeit” [Work-restructuring of deskwork and the problem of profitability]. Zeitschrift für Aurbeitswissenschaft, 35(4), 211-216.
  • [7] Rühl, G. (1973). Untersuchungen zur Arbeitsstrukturierung [Studies of work-restructuring]. Industrial Engineering, 3a(3), 147-197.
  • [8] Trist, E.L., & Bamforth, K.W. (1951). Some social and psychological consequences of the long wall method of goal-getting. Human Relations, 4(4), 3-38.
  • [9] Trist, E.L., Higgin, G.W., Murray, H., & Polloch, A.B. (1963). Organizational choice. London: Tavistock.
  • [10] Ulrich, P. & Fluri, E. (1992). Management, Eine konzentrierte Einführung [Management, an indepth introduction] (Rev. 6th ed.). Bern, Switzerland: Haupt.
  • [11] U.S. Department of Commerce, Technology Administration, National Institute of Standards and Technology. (1997). Malcolm Baldrige National Quality Award 1998. Gaithersburg, MD: Author.
  • [12] Zink, K.J. (1984). Zur Notwendigkeit eines sozio-technologischen Ansatzes [The necessity of socio-technological approaches]. In K.J. Zink (Ed.), Sozio-technologische System-gestaltung als Zukunftsaufgabe (pp. 25-49). München, Germany: Hanser.
  • [13] Zink, K.J. (1994). Total Quality Management. In K.J. Zink, (Ed.), Qualität als Managementaufgabe (3rd ed.). Landsberg/Lech, Germany: Verlag Modeme Industrie. (In German).
  • [14] Zink, K.J. (1997a). Arbeitssicherheit als integratives Konzept [Occupational Health and Safety as a holistic concept]. In K.J. Zink (Ed.), Handbuch Organisation und Personalführung (group 4, section 2, pp. 111-139). Neuwied, Germany: Luchterhand.
  • [15] Zink, K.J. (1997b). Zur Notwendigkeit ganzheitlicher Konzepte bei der Einführung von Innovationen [The necessity of holistic concepts introducing innovations]. In H.D. Seghezzi (Ed.), Ganzheitliche Unternehmensführung (pp. 11-127). Stuttgart, Germany: Schaeffer Poeschel.
  • [16] Zink, K.J. (1998a). Self-assessment-A holistic approach for the evaluation of health promotion concepts. In P.A. Scott, R.S. Bridger, & J. Charteris (Eds.). Global ergonomics (pp. 233-238). Amsterdam: Elsevier.
  • [17] Zink, K.J . (1998b). TQM as a holistic management concept-The European model for business excellence. Berlin, Germany: Springer.
Typ dokumentu
Bibliografia
Identyfikator YADDA
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