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Do we need capabilities in our management system?

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Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
To be agile and adaptive, the production systems need to be able to meet the changing market requirements regarding product characteristics, quantities, on-time delivery, and cost. Most of the production companies in Europe have or have pretended to be certified for management systems ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management) and OHSAS 18001 (occupational health and safety management system specification) as well. On top of that, asset-intensive companies are implementing ISO 55000:2014 (Standards for Asset Management), that enables them to assure that they use corporation assets correctly. All these management systems are complementary and are the base for business process management. When a company has documented processes, it becomes the valuable asset for analyses and optimisation. The current article arguments that the business process management, including risks, qualifications, objectives, opportunities, etc. are not enough for smooth enterprise management without capability planning and management. Authors suggest that in addition to ISO demand companies must have documented and managed capabilities.
Rocznik
Strony
88--100
Opis fizyczny
Bibliogr. 30 poz., rys.
Twórcy
  • Tallinn University of Technology, Department of Mechanical and Industrial Engineering, Tallinn, Estonia
  • Tallinn University of Technology, Department of Mechanical and Industrial Engineering, Tallinn, Estonia
Bibliografia
  • [1] AMUIA L.B.L., JABBOURA C.J.C., JABBOURA A.B.L.S., KANNANE D., Sustainability as a dynamic organizational capability: a systematic review and a future agenda toward a sustainable transition, Journal of Cleaner Production, 142/1, 308-322.
  • [2] BERNANDE R., GALINA S.V.R., PÁDUA S.I.D., 2017, The BPM lifecycle: How to incorporate a view external to the organization through dynamic capability, Business Process Management Journal, 23/1, 155-175.
  • [3] CREATE ADVANTAGE INC, 2017, Capability, http://www.createadvantage.com/glossary/capability
  • [4] DANNEELS E., 2002, The dynamics of product innovation and firm competences, Strategic Management Journal, 23, 1095-1121.
  • [5] DELOITE INC, 2017, Strategic capabilities, Bridging strategy and impact, https://www2.deloitte.com/us/en/pages/strategy/articles/strategic-capabilities-bridging-strategy-and-impact.html#
  • [6] DRAULANS J., DEMAN A.P., VOLBERDA H.W., 2003, Building alliance capability: management techniques for superior alliance performance, Long Range Planning 36/2, 151-166.
  • [7] DROTHY A.L., 1995, Wellsprings of knowledge, Harvard Business School Press, Boston.
  • [8] HOLMSTRÖM P., 2006, Modelling manufacturing system capabilities, Royal Institute of Technology, Stockholm, Sweden.
  • [9] HOSSEINI S., KEES A., MANDERSCEID J., RÖGLINGER M., ROSEMANN M., 2017, What does it take to implement open innovation? Towards an integrated capability framework, Business Process Management Journal, 23/1, 87-107.
  • [10] HOYLE D., 1998, ISO 9000 Quality systems handbook, 4th ed., Butterworth-Heinemann Ltd, Oxford.
  • [11] ISO TECHNICAL COMMITEE ISO/TC 176, 2016, Quality management systems. Requirements (ISO 9001:2015).
  • [12] JANTUNEN A., 2005, Dynamic capabilities and firm performance, Lappeenranta University of Technology, Finland.
  • [13] JÄRVENPÄÄ E., 2012, Capability-based adaption of production systems in a changing environment, Tampere University of Technology, Finland.
  • [14] KANGILASKI T., 2010, Communication as a crucial element for enterprise architecture management in virtual organisation, IFIP TC 5 International Conference, Enterprise Architecture, Integration and Interoperability (EAI2N), Brisbane, Australia, September 2010, 66-77.
  • [15] KAPLAN R.S., NORTON D.P., 1996, The balanced scorecard: Translating strategy into action, Harvard Collage.
  • [16] KARAULOVA T., KOSTINA M., SHEVTSHENKO E., 2012, Reliability assessment of manufacturing processes, International Journal of Industrial Engineering and Management, 3, 143-151.
  • [17] KIRAN D.R., 2016, Total quality management: Key concepts and case studies, 1st ed., Butterworth Heinemann, Oxford.
  • [18] LENKA S., PARIDA V., WINCENT J., 2017, Digitalization capabilities as enablers of value co-creation in servitizing firms, Psychology & Marketing, 34/1, 92-100.
  • [19] LIKER J.K., 2004, The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer, McGraw-Hill, New York.
  • [20] MAGRETTA J., 2012, Understanding Michael Porter: The essential guide to competition and strategy, Harvard Business Review Press, Boston.
  • [21] MICHALSKI A., 2011, The McKinsey 7-S Framework: Invented in the 1980s and still a possibility for success today, GRIN Verlag.
  • [22] NIST/SEMATECH 2012, e-Handbook of Statistical Methods, http://www.itl.nist.gov/div898/handbook/pmc/section1/pmc16.htm.
  • [23] PARIDA V., PESÄMAA O., WINCENT J., WESTERBERG M. 2016, Network capability, innovativeness, and performance: a multidimensional extension for entrepreneurship, Entrepreneurship & Regional Development, 29/1-2: E&RD: Small business and entrepreneurship: their role in economic and social development, 94-115.
  • [24] RIIVES J., LAVIN J., KARJUST K., KOOV K., 2012, Offer management in the networking manufacturing, Proceedings of the 8th International Conference of DAAAM Baltic Industrial Engineering, Tallinn, 561-566.
  • [25] ZOTT C., AMIT R., MASSA L., 2011, The business model: recent developments and future research, Journal of Management, July 2011, 37/4, 1019-1042.
  • [26] TEECE D.J., PISANO G. SHUEN Q.A., 1997, Dynamic capabilities and strategic management, Strategic Management Journal, 18/7, 537-533.
  • [27] THE OPENGROUP, TOGAF® Version 9.1, an Open Group Standard (http://pubs.opengroup.org/architecture/togaf9-doc/arch/)
  • [28] UHL A., GOLLENIA L.A., 2013, Business transformation management methodology, Gower Publishing Limited, New York.
  • [29] WINTER S.G., 2003, Understanding dynamic capabilities, Strategic Management Journal, 24/10, 991-995.
  • [30] WOMACK J.P., JONES D.T., 2003, Lean thinking. Banish waste and create wealth in your corporation, 2nd ed. Simon & Schuster Inc., New York.
Uwagi
Opracowanie ze środków MNiSW w ramach umowy 812/P-DUN/2016 na działalność upowszechniającą naukę (zadania 2017).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-a275b524-adaa-4936-a50b-5a90d256ed51
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