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KPI tree - a hierarchical relationship structure of key performance indicators for value streams

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Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Performance Measurement Systems (PMS) have been a potential answer to problems related to production systems monitoring, allowing the management and manipulation of data collected at various levels in organizations. PMS can be defined as a group of indicators in an information system. There are several types of PMS, however, the relationship between indicators in a PMS is still an issue that needs to be explored, as the KPIs in a production system are not independent and may have an intrinsic relationship. The purpose of this paper is to present a multilevel structure and its intrinsic structural relation for managing and analysing KPIs for a value stream production system. This hierarchical structure has different KPI levels such as Improvement KPIs, Monitoring KPIs, and Results KPIs or KPR (Key Performance Results), intrinsically related from the strategic levels to the operational levels. This provides a useful tool for the management of production systems, being used to analyse, and support the organization's continuous improvement processes.
Rocznik
Strony
175--185
Opis fizyczny
Bibliogr. 39 poz., rys., tab.
Twórcy
  • Bosch Car Multimédia Portugal /Assembly INF, PRO, CU, CC (BrgP/MFE21) (BrgP/MFE21), 4701-970, Braga, Portugal
autor
  • Bosch Car Multimédia Portugal /Assembly INF, PRO, CU, CC (BrgP/MFE21) (BrgP/MFE21), 4701-970, Braga, Portugal
  • CiTin - Industrial Technology Interface Centre, Advanced Production Systems Department, 4970-786, Arcos de Valdevez, Portugal
  • ALGORITMI Research Centre / LASI, Department of Production and Systems, School of Engineering, University of Minho, 4800-058 Guimarães, Portugal
autor
  • ALGORITMI Research Centre / LASI, Department of Production and Systems, School of Engineering, University of Minho, 4800-058 Guimarães, Portugal
Bibliografia
  • 1. Aikhuele, D. O., Ansah, R. H., Sorooshian, S., 2017. Performance model formation for lean product design and development. International Journal of Mechanical Engineering and Technology, 8(5), 1092-1100.
  • 2. Ante, G., Facchini, F., Mossa, G., Digiesi, S., 2018a. Developing a key performance indicators tree for lean and smart production systems. IFAC-Papers OnLine, 51(11), 13-18. DOI: 10.1016/j.ifacol.2018.08.227
  • 3. Ante, G., Facchini, F., Mossa, G., Digiesi, S., 2018b. Developing a key performance indicators tree for lean and smart production systems. IFAC-Papers OnLine, 51(11), 13-18. DOI: 10.1016/j.ifacol.2018.08.227
  • 4. Beelaerts van Blokland, W., van de Koppel, S., Lodewijks, G., Breen, W., 2019. Method for performance measurement of car companies from a stability-value leverage perspective: The balancing act between investment in R&D, supply chain configuration and value creation. International Journal of Lean Six Sigma, 10(1), 411-434. DOI: 10.1108/IJLSS-03-2017-0024
  • 5. Braz, R. G. F., Scavarda, L. F., Martins, R. A., 2011. Reviewing and improving performance measurement systems: An action research. International Journal of Production Economics, 133(2), 751-760. DOI: 10.1016/j.ijpe.2011.06.003
  • 6. Carneiro, J. Q., Carneiro, A. Q., Machado, V. A., Cândido, L. F., Neto, J. de P. B., 2017. Lean Metric System. 25th Annual Conference of the International Group for Lean Construction (IGLC)25th Annual Conference of the International Group for Lean Construction (IGLC), July, 629-636. DOI: 10.24928/2017/0306
  • 7. Chiarini, A., Vagnoni, E., 2015. World-class manufacturing by Fiat. Comparison with Toyota Production System from a Strategic Management, Management Accounting, Operations Management and Performance Measurement dimension. International Journal of Production Research, 53(2), 590-606. DOI: 10.1080/00207543.2014.958596
  • 8. Cross, K. F., Lynch, R. L., 1988. The “SMART” way to define and sustain success. National Productivity Review, 8(1). DOI: 10.1002/npr.4040080105
  • 9. Easterby-Smith, M., Thorpe, R., Jackson, P. R., Jaspersen, L. J., 2018. Management and Business Research (6th editio). SAGE Publications
  • 10. Eckerson, W. W., 2009. Performance management strategies: How to Create and Deploy Effective Metrics. In TDWI Best Practices Report.
  • 11. Fitzgerald, L., Johnston, R., Brignall, TJ., Silvestro, R., Voss, C., 1991. Performance Measurement in Service Businesses. Chartered Institute of Management Accountants.
  • 12. Hatzigeorgiou, A., Manoliadis, O., 2017. Assessment of performance measurement frameworks supporting the implementation of lean construction. IGLC 2017 - Proceedings of the 25th Annual Conference of the International Group for Lean Construction, II(July), 153-160. DOI: 10.24928/2017/0073
  • 13. International Standard ISO 22400-1., 2014. ISO 22400-1:2014 Automation systems and integration - Key performance indicators (KPIs) for manufacturing operations management - Part 1: Overview, concepts and terminology. ISO, 1, 19.
  • 14. International Standard ISO 22400-2., 2014a. ISO 22400-2:2014 Automation systems and integration - Key performance indicators (KPIs) for manufacturing operations management - Part 2: Definitions and descriptions. ISO, 1, 60.
  • 15. International Standard ISO 22400-2., 2014b. ISO 22400-2:2014 Automation systems and integration - Key performance indicators (KPIs) for manufacturing operations management - Part 2: Definitions and descriptions. ISO, 1, 60.
  • 16. Jooste, J. L., Botha, L. J., 2018a. Improvements towards the identification and quantification of relationships between key performance indicators. South African Journal of Industrial Engineering, 29(2), 92-101. DOI: 10.7166/29-2-1872
  • 17. Jooste, J. L., Botha, L. J., 2018b. Improvements towards the identification and quantification of relationships between key performance indicators. South African Journal of Industrial Engineering, 29(2), 92-101. DOI: 10.7166/29-2-1872
  • 18. Kang, N., Zhao, C., Li, J., Horst, J. A., 2016a. A Hierarchical structure of key performance indicators for operation management and continuous improvement in production systems. International Journal of Production Research, 54(21), 6333-6350. DOI: 10.1080/00207543.2015.1136082
  • 19. Kang, N., Zhao, C., Li, J., Horst, J. A., 2016b. A Hierarchical structure of key performance indicators for operation management and continuous improvement in production systems. International Journal of Production Research, 54(21), 6333-6350. DOI: 10.1080/00207543.2015.1136082
  • 20. Kaplan, R. S., Norton, D. P., 2005. The balanced scorecard: Measures That drive performance. In Harvard Business Review (Vol. 83, Issues 7-8). Harvard Business School Press.
  • 21. Khaba, S., Bhar, C., 2017. Modeling the key barriers to lean construction using interpretive structural modeling. Journal of Modelling in Management, 12(4), 652-670. DOI: 10.1108/JM2-07-2015-0052
  • 22. Lu, Y., 2017. Industry 4.0: A survey on technologies, applications and open research issues. Journal of Industrial Information Integration, 6, 1-10. DOI: 10.1016/j.jii.2017.04.005
  • 23. Mejjaouli, S., Babiceanu, R., 2014. Holonic Condition Monitoring and Fault-Recovery System for Sustainable Manufacturing Enterprises. Studies in Computational Intelligence, 544, 31-46. DOI: 10.1007/978-3-319-04735-5-3
  • 24. Neely, A., Gregory, M., Platts, K., 1995. Performance measurement system design: A literature review and research agenda. International Journal of Operations and Production Management, 15(4), 80-116. DOI: 10.1108/01443579510083622
  • 25. Nudurupati, S. S., Tebboune, S., Hardman, J., 2016. Contemporary performance measurement and management (PMM) in digital economies. Production Planning Control, 27(3), 226–235. DOI: 10.1080/09537287.2015.1092611
  • 26. Olivella, J., Gregorio, R., 2015. A case study of an integrated manufacturing performance measurement and meeting system. Journal of Manufacturing Technology Management, 26(4), 515-535. DOI: 10.1108/JMTM-09-2012-0089
  • 27. Peñaloza, G. A., Formoso, C. T., Saurin, T. A., 2017. Safety performance measurement systems based on Resilience engineering: A literature review. IGLC 2017 - Proceedings of the 25th Annual Conference of the International Group for Lean Construction, II(July), 903-910. DOI: 10.24928/2017/0326
  • 28. Perera, S., Perera, C., 2019. Performance measurement system for a lean manufacturing setting. Measuring Business Excellence, 23(3), 240-252. DOI: 10.1108/MBE-11-2018-0087
  • 29. Rodriguez, R. R., Saiz, J. J. A., Bas, A. O., 2009. Quantitative relationships between key performance indicators for supporting decision-making processes. Computers in Industry, 60(2), 104-113. DOI: 10.1016/j.compind.2008.09.002
  • 30. Roth, N., Deuse, J., Biedermann, H., 2020. A framework for System Excellence assessment of production systems, based on lean thinking, business excellence, and factory physics. International Journal of Production Research, 58(4), 1074-1091. DOI: 10.1080/00207543.2019.1612113
  • 31. Ruano Pérez, J. L., Rodríguez-Rodríguez, R., Alfaro-Saiz, J. J., Verdecho, M. J., 2018. An ANP-based network to measure the impact of lean production on organisational performance. Journal of Industrial Engineering and Management, 11(2), 222-228. DOI: 10.3926/jiem.2536
  • 32. Saiz, J. J. A., Bas, A. O., Rodríguez, R. R., 2007. Performance measurement system for enterprise networks. International Journal of Productivity and Performance Management, 56(4), 305-334. DOI: 10.1108/17410400710745324
  • 33. Saleheen, F., Miraz, M. H., Habib, M. M., Hanafi, Z., 2014. Challenges of warehouse operations: A case study in retail supermarket. International Journal of Supply Chain Management, 3(4), 63-67.
  • 34. Staedele, A. E., Ensslin, S. R., Forcellini, F. A., 2019. Knowledge building about performance evaluation in lean production: An investigation on international scientific research. Journal of Manufacturing Technology Management, 30(5), 798-820. DOI: 10.1108/JMTM-12-2017-0277
  • 35. Stricker, N., Echsler, F. M., Lanza, G., 2017. Selecting key performance indicators for production with a linear programming approach. International Journal of Production Research, 55(19), 5537–5549. DOI: 10.1080/00207543.2017.1287444
  • 36. Susilawati, A., 2021. Productivity enhancement: lean manufacturing performance measurement based multiple indicators of decision making. Production Engineering, 0123456789. DOI: 10.1007/s11740-021-01025-7
  • 37. Suzaki, K., 2017. Lean - Gestão no chão de fábrica (LeanOp Press, Ed.; 2a). LeanOp.
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  • 39. Zhu, L., Johnsson, C., Mejvik, J., Varisco, M., Schiraldi, M., 2018. Key performance indicators for manufacturing operations management in the process industry. IEEE International Conference on Industrial Engineering and Engineering Management, 2017-Decem, 969-973. DOI: 10.1109/IEEM.2017.8290036
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2024).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-a0a6c5fe-25f9-4919-9f14-1848fe7397f7
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