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Tytuł artykułu

Towards the development of an employer programme for the hospitality and tourism sector in Greece

Treść / Zawartość
Identyfikatory
Warianty tytułu
PL
Kierunki rozwoju programu pracodawcy dla sektora hotelarstwa i turystyki w Grecji
Języki publikacji
EN
Abstrakty
EN
The principal aim of the current paper is to contribute towards the development of a holistic employer programme for the hospitality and tourism sector. Its purpose focuses on the identification of factor affecting the collaborative efforts among all three stakeholder groups in the tourism and hospitality sector in Greece. The paper responds to the increasing calls from the literature regarding the simultaneous and equal representation of all involved stakeholder groups in the discussion. This is the first effort to address this issue in a Greek context. The empirical results indicate that lack of communication was deemed the most critical factor for these initiatives. Stronger interaction between businesses and academics in order to exchange ideas and knowledge, employers’ contribution to the curricula design, collaboration, trust and satisfaction are some of the activities that would strengthen cooperation. Additionally, for an employer programme to be successful it would have to be functional and generate benefits for all stakeholders.
PL
Głównym celem niniejszego artykułu jest przyczynienie się do opracowania całościowego programu pracodawców dla sektora hotelarsko-turystycznego. Jego celem jest identyfikacja czynnika wpływającego na wspólne wysiłki wszystkich trzech grup interesariuszy w sektorze turystyki i hotelarstwa w Grecji. Artykuł odpowiada na rosnące wezwania z literatury dotyczące równoczesnej i równej reprezentacji wszystkich zaangażowanych grup interesariuszy w dyskusji. Jest to pierwsza próba rozwiązania tego problemu w kontekście greckim. Wyniki empiryczne wskazują, że brak komunikacji uznano za najbardziej krytyczny czynnik dla tych inicjatyw. Silniejsza interakcja między przedsiębiorstwami i naukowcami w celu wymiany pomysłów i wiedzy, wkład pracodawców w projektowanie programów nauczania, współpraca, zaufanie i satysfakcja to tylko niektóre z działań, które wzmocniłyby współpracę. Dodatkowo, aby program pracodawcy odniósł sukces, musiałby być funkcjonalny i generować korzyści dla wszystkich interesariuszy.
Rocznik
Strony
29--43
Opis fizyczny
Bibliogr. 45 poz.
Twórcy
  • Department of Business Administration, School of Management and Economics, Hellenic Mediterranean University, Heraklion, Crete, Greece
autor
  • Department of Business Administration, School of Management and Economics, Hellenic Mediterranean University, Heraklion, Crete, Greece
  • Department of Business Administration, School of Management and Economics, Hellenic Mediterranean University, Heraklion, Crete, Greece
Bibliografia
  • 1. Aggett, M., Busby, G. (2011). Opting out of internship: Perceptions of hospitality, tourism and events management undergraduates at a British university. Journal of Hospitality, Leisure, Sport and Tourism Education, 10(1), 106-113.
  • 2. Airey, D., Tribe, J. (2000). Education and hospitality, [In:] Lashley, C., Morrison, A. (Eds), Search of Hospitality: Theoretical Perspectives and Debates, Butterworth-Heinemann, Oxford, pp. 276-292.
  • 3. Ankrah, S., Al-Tabbaa, O. (2015). Universities - industry collaboration: A systematic Review, Scandinavian Journal of Management, 31, 387-408.
  • 4. Barron, P., Maxwell, G. (1993). Hospitality management students' image of the hospitality industry. International Journal of Contemporary Hospitality Management, 5(5), 5-8.
  • 5. Bolden, R., Hirsh, W., Connor, H., Petrov, G. & Duquemin, A., 2010, Strategies for Effective HE-Employer Engagement. http://www.ncub.co.uk/reports/strategies-for-effective-he-employer-engagement.html Access on: 02.09.2018
  • 6. Cargill, C., Fried, S. (1990). Developing a successful co-op program: The Widener model. Hospitality Research Journal, 14(2), 633-634.
  • 7. Chen, T.L., Shen, C.C. (2012). Today's intern, tomorrow's practitioner? The influence of internship programmes on students' career development in the Hospitality industry. Journal of Hospitality, Leisure, Sport & Tourism Education, 11(1), 29-40.
  • 8. Christou, E.S. (1999). Hospitality management education in Greece. An exploratory study. Tourism Management, 2(6), 683-691.
  • 9. Connolly, P., McGing, G. (2006). Graduate education and hospitality management in Ireland, International Journal of Contemporary Hospitality Management, 18(1), 50-59.
  • 10. Cooper, C., Shepherd, R., 1997, The Relationship Between Tourism Education and The Tourism Industry: Implications for Tourism Education. Tourism Recreational Research, 22(1), 34-47.
  • 11. D’Este, P., Patel, P. (2007). University industry linkages in the UK: what are the factors underlying the variety of interactions with industry? Research Policy, 36, 1295-1313.
  • 12. Dhiman, M.C. (2012). Employers' perceptions about tourism management employability skills. An International Journal of Tourism and Hospitality Research, 23(3), 351-372.
  • 13. Downey, J.F., De Veau, L.T. (1988). Hospitality internships: an industry views. The Cornell Hotel and Restaurant Administration Quarterly, 29(3), 18-21.
  • 14. EACEA, Eurydice, Eurostat, Eurostudent, (2012). The European Higher Education Area in 2012: Bologna Process Implementation Report. Brussels, EU Publications Office. http://www.ehea.info/media.ehea.info/file/2012_Bucharest/79/5/Bologna_Process_Implementation_Report_607795.pdf Access on: 31.08.2018.
  • 15. European Commission, (2004). Employment in Europe 2004: Recent Trends and Prospects, Employment and European Social Fund, European Commission: Belgium.
  • 16. European Commission, (2010). The European Employment Strategy Working to improve employment in Europe. Social Europe, EU Publications Office.
  • 17. European Commission, (2014). A European Strategy for more Growth and Jobs in Coastal and Maritime Tourism. EU Publications Office https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2014:0086:FIN:EN:PDF Access on: 30.08.2018
  • 18. Fournier, H., Ineson, E. (2010). Closing the Gap between Education and Industry: Skills' and Competencies' Requirements for Food Service Internships in Switzerland. Journal of Hospitality & Tourism Education, 22(4), 33-42.
  • 19. Gallup Lumina Foundation, (2013). What Americans Need to Know about Higher Education? https://www.luminafoundation.org/files/resources/2013-gallup-lumina-foundation-report.pdf Access on: 30.08.2018.
  • 20. Galvango, M., Dalli, D. (2014). Theory of value co-creation: a systematic literature review, Managing Service Quality, 24(6), 643-668.
  • 21. Harris, K., Zhao, J. (2004). Industry internships feedback from participating faculty and industry executives. International Journal of Contemporary Hospitality Management, 16(7), 429-435.
  • 22. Hsieh, Y., Pearson, T., Chang, H. & Uen, J.F. (2004). Spill over between work and personal life for lodging manager. Journal of Human Resources in Hospitality & Tourism, 3(2), 61-83.
  • 23. Ivascu, L., Cirjaliu, B., Draghici, A. (2016). Business model for the university-industry collaboration in open innovation. Proceedings of 3rd Global Conference on Business, Economics, Management and Tourism, 26-28 November 2015, Rome, Italy.
  • 24. Judson, K., Taylor, S. (2014) Moving from marketization to marketing of higher education: the co-creation of value in higer education. Higer Education Studies, 4(1), 51-67.
  • 25. Kettle, L., 2013, Flexible Pedagogies: employer engagement and work-based learning. The Higher Education Academy. https://www.heacademy.ac.uk/system/files/resources/ee_wbl_report.pdf Access on: 02.09.2018
  • 26. King, B., McKercher, B., Waryszak, R. (2003). A comparative study of hospitality and tourism graduates in Australia and Hong Kong. The International Journal of Tourism Research, 5(6), 409-420.
  • 27. Lee, D.C., Chen, C.F., Hung, L.M. & Chen, C.C. (2011). Effects of labor conditions, socialization and personality upon student interns' working willingness in hospitality industry. African Journal of Business Management, 4(30), 11813-11825.
  • 28. Lee, J., Win, H.N. (2004). Technology transfer between university research centers and industry in Singapore. Technovation, 24, 433-442.
  • 29. McKeown, R., Mann, A. (2015). Employer engagement in education: A bibliography. Education and Employers Research, https://www.educationandemployers.org/wp-content/uploads/2015/11/Employer-engagement-in-education-a-bibliography-Nov-2015.pdf Access on: 01.09.2018
  • 30. Nelson, A. (1994). Hospitality internships: The effects of job dimension and supportive relationships on student satisfaction. Dissertations Abstracts International, 56(2), 626.
  • 31. Perkmann, M., Tartari, V., Mckelvey, M., Autio, E., Broström, A., D’este, P., et al. (2013). Academic engagement and commercialisation: A review of literature on university-industry relations, Research Policy, 42, 423-442.
  • 32. Petrillose, M.J., Montgomery, T. (1998). An exploratory study of internship practices in hospitality education and industry's perceptions of the importance of internships in hospitality curriculum. Journal of Hospitality and Tourism Education, 9(4), 46-51.
  • 33. Pizam, A., Okumus, F. & Hutchinson, J. (2013). Forming a long-term industry-university partnership: The case of Rosen College of Hospitality Management, Worldwide Hospitality and Tourism Themes, 5(3), 244-254.
  • 34. Prebensen, N.K., Vittersø, J. & Dahl, T. (2013). Value Co-creation: Significance of Tourist Resources, Annals of Tourism Research, 42, 240-261.
  • 35. Santoro, M.D., Chakrabarti, A.K. (2002). Firm size and technology centrality in industry university interactions, Research Policy, 31, 1163-1180.
  • 36. Selin, S. (1999). Developing a Typology of Sustainable Tourism Partnerships. Journal of Sustainable Tourism, 7(3-4), 260-273.
  • 37. Sendogdu, A., Diken, A. (2013). A research on the problems encountered in the collaboration between university and industry. Procedia - Social and Behavioral Sciences, 99, 966-975
  • 38. Sherwood, A.L., Butts, S.B. & Kacar, S.L. (2004). Partnering for knowledge: A learning framework for university-industry collaboration. Midwest Academy of Management, 2004 Annual Meeting, 1-17.
  • 39. Wilson, R. (2015). A resource guide to engaging employers. https://www.jff.org/resources/resource-guide-engaging-employers/ Access on: 31.08.2018.
  • 40. World Tourism Organisation, (2017). New Platform Tourism Services (or the so-called Sharing Economy) - Understand, Rethink and Adopt, WTO: Madrid.
  • 41. Yiu, M., Law, R. (2012). A Review of Hospitality Internship: Different Perspectives of Students, Employers, and Educators. Journal of Teaching in Travel and Tourism, 12(4), 377-402.
  • 42. Zehrer, A., Mossenlechner, C. (2008). Industry Relations and Curricula Design in Austrian Tourism Master Programs: A Comparative Analysis. Journal of Teaching in Travel & Tourism, 8(1), 73-95.
  • 43. Zopiatis, A., Theocharous, A. (2013). Revisiting hospitality internship practices: A holistic investigation. Journal of Hospitality, Leisure, Sport & Tourism Education, 13, 33-46.
  • 44. Zopiatis, A., Constanti, P. (2007). “And never the twain shall meet”: Investigating the hospitality industry - education relationship in Cyprus. Education and Training, 49(5), 391-407.
  • 45. Zopiatis, A. (2007). Hospitality internships in Cyprus: A genuine academic experience or a continuing frustration? International Journal of Contemporary Hospitality Management, 19(1), 65-77.
Uwagi
Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-9e82b8cd-c1b2-4f87-9b35-a36075101391
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