Employee motivation in health care

• Autorzy: Rosak-Szyrocka J.
• Języki publikacji: EN

Abstrakty

EN

Employees of any organization are the most central part so they need to be influenced and persuaded towards task fulfillment. Examinations connected with medical services were carried out using the Servqual method. It was stated that care of employees and their motivation to work is a very important factor regarding employee engagement but also about the overall success of an organization.

Słowa kluczowe

EN

factor; employees; motivation

PL

czynnik; pracownicy; motywacja

• Wydawca: Oficyna Wydawnicza Stowarzyszenia Menedżerów Jakości i Produkcji
• Czasopismo: Production Engineering Archives
• Rocznik: 2015
• Tom: Vol. 6, No. 1
• Strony: 21--25
• Opis fizyczny: Bibliogr. 14 poz., rys.

Twórcy

autor

Rosak-Szyrocka J.

• Czestochowa University Of Technology, Faculty Of Management, Institute Of Engineering Production

Bibliografia

• 1. Armstrong M. A. 2001. Handbook of Human resource Management Practice (8th Edition), London: Kogan Page, pp. 957, ISBN 0 7494 4631 5.
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• 5. Borkowski S., Rosak-Szyrocka J. 2010. Jakość usług medycznych w Polsce, Wyd. Inst. Wyd. PTM, Warszawa, pp. 153, ISBN 978-83-61949-20-6.
• 6. Borkowski S., Rosak-Szyrocka J. 2012. Jakość i satysfakcja w usługach medycznych, Wyd. Menedżerskie PTM, pp. 190, ISBN 978-83-61949-72-5.
• 7. Hassanzadeh R., Mahdinejad G. 2013. Relationship between Happiness and Achievement Motivation: A Case of University Students, Journal of Elementary Education Vol.23, No. 1 Published by: Department of Elementary Education, Lahore, Pakistan, pp. 53-65, ISSN: 2227-1090.
• 8. Hofstede g. 2001. Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations, ISBN 9780803973244.
• 9. Hornby P., Sidney E. 1988. Motivation and health systems performance, WHO/EDUC/88.196.
• 10. Major, B., Konar, E. 1984. An investigation of sex differences in pay expectations and their possible causes. Academy of Management Journal, 4, pp. 777-792, ISSN:(P) 0001-4273, ISSN:(O) 1948-0989.
• 11. Miljkovic S. 2007. Motivation of employees and behaviour modification in health care organizations, Acta Medica Medianae, 46(2): pp. 53-62.
• 12. Rosak J., Czerniec E. 2005. Akredytacja jako determinant jakości stacjonarnej opieki medycznej, [w:] Zeszyty Naukowe, Sosnowiec, pp. 79, ISBN 83-86929-94-4.
• 13. Rosak-Szyrocka J., Blaskova M., Blasko R. 2013. Evaluation of Medical Services Quality in Poland Basis on Innovative Methodology - Servqual Prim Method. W: Servqual as Instrument of Services Improvement and Resources Management. Monography. Scientific Editors: Stanisław Borkowski, Joanna Rosak-Szyrocka, ISBN 978-961-6562-68-3, Faculty of Logistics, Univer-sity of Maribor.
• 14. Rosak-Szyrocka J., Borkowski S., Rosi B. 2013. Estimation Medical Services' Quality by Using innovative Servqual Prim method. Faculty of Logistics, University of Maribor, p.71-80, W: Servqual as Instrument of Services Improvement and Resources Management. Monography. Scientific Editors: Stanisław Borkowski, Joanna Rosak- Szyrocka, ISBN 978-961-6562-68-3.