Managing the process of supervision over the certificate during a pandemic - remote inspections

• Autorzy: Prasalska-Nikoniuk Joanna , Stegienko Karolina , Ulewicz Robert

Identyfikatory

DOI

10.17512/pjms.2021.24.1.16

Warianty tytułu

PL

The article presents an innovative approach to certification - remote inspections. Online inspections until the pandemic were not carried. The problems that may arise when conducting remote inspections and the reliability in terms of added value for manufacturers and certification bodies were presented. The results of evaluations of such inspections and the problems and threats they pose were presented. Regulations that allowed conducting remote inspections were presented, and the literature on remote audits was reviewed. The research was conducted consisting of surveying auditors and certified clients involved in remote inspections. Survey questions focused on issues when conducting online assessments, how time-consuming these assessments are compared to on-site assessments, and the degree of satisfaction. The advantages and constraints of remote inspections over on-site inspections are compared. Remote inspections were passed positively and are measurable for making decisions on maintaining the validity of certificates.

• Języki publikacji: EN

Abstrakty

EN

Zarządzanie procesem nadzoru nad certyfikatami podczas pandemii - zdalne kontrole

PL

W artykule przedstawiono nowatorskie podejście do certyfikacji - inspekcje zdalne. Inspekcje internetowe do czasu pandemii nie były przeprowadzane. Przedstawiono problemy, jakie mogą się pojawić podczas przeprowadzania zdalnych kontroli oraz wiarygodność w zakresie wartości dodanej dla producentów i jednostek certyfikujących. Przedstawiono wyniki ocen takich kontroli oraz problemy i zagrożenia jakie stwarzają. Przedstawiono przepisy pozwalające na przeprowadzanie zdalnych inspekcji oraz dokonano przeglądu literatury dotyczącej zdalnych audytów. Przeprowadzono badanie składające się z audytorów geodezyjnych oraz certyfikowanych klientów zajmujących się zdalnymi inspekcjami. Pytania ankiety koncentrowały się na kwestiach związanych z przeprowadzaniem ocen online, na tym, jak czasochłonne są te oceny w porównaniu z ocenami na miejscu oraz na stopniu zadowolenia. Porównano zalety i ograniczenia inspekcji zdalnych z inspekcjami na miejscu. Zdalne inspekcje przeszły pozytywnie i są wymierne dla podejmowania decyzji o utrzymaniu ważności certyfikatów.

Słowa kluczowe

EN

inspection FPC; remote inspection; certification; certificate; pandemic

PL

inspekcja ZKP; inspekcja zdalna; certyfikacja; certyfikat; pandemia

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2021
• Tom: Vol. 24, No. 1
• Strony: 268--279
• Opis fizyczny: Bibliogr. 29 poz., rys.

Twórcy

autor

Prasalska-Nikoniuk Joanna

• Road and Bridge Research Institute, Warsaw, Poland

autor

Stegienko Karolina

• Road and Bridge Research Institute, Warsaw, Poland

autor

Ulewicz Robert

• Czestochowa University of Technology, Częstochowa, Poland

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