The usage of the quality - cost analysis in a production process

• Autorzy: Michalska J.
• Języki publikacji: EN

Abstrakty

EN

Purpose: The main aim of the research is estimation of optimum - level of product’s quality. In this paper it was introduced the methodology of evaluation in the quality-cost analysis and the manner of calculation of each coefficients. Design/methodology/approach: It was presented the quality – cost analysis in a production process in a Polish enterprise. The quality – cost analysis consisting from eight stages has been accomplished on the basis of two machine tools. Findings: It was introduced the usage of the results from this analysis to undertake decisions from the point of view of relation between costs and product’s quality level. The results permits to reach higher quality level and lower production costs. Research limitations/implications: The quality – cost analysis, used in all kind of enterprises but to similar products, makes possible defining, which undertakings will bring the best results, regarding manufacturer’s and consumer’s business. Practical implications: Frequent carrying out the quality - cost analysis, including all costs connected with a quality gives the certainty of activities effectiveness of the enterprise, minimization of the production costs, improvement of the products quality as well as the technological efficiency of processes. Originality/value: Thanks to this analysis it is possible to get the information about the height of unit expenditure of costs, falling on 1% of reached quality level what facilitate the undertaking the legitimate decision about the economic important decisions. This paper can be a simple rule how to conduct the quality - cost analysis in the enterprise.

Słowa kluczowe

EN

quality management; quality system; ISO 9001 standard; process approach; quality cost analysis

PL

zarządzanie jakością; system jakości; norma ISO 9001; podejście procesowe; analiza kosztów jakości

• Wydawca: International OCSCO World Press
• Czasopismo: Journal of Achievements in Materials and Manufacturing Engineering
• Rocznik: 2006
• Tom: Vol. 16, nr 1-2
• Strony: 190--198
• Opis fizyczny: Bibliogr. 11 poz., rys., tab., wykr.

Twórcy

autor

Michalska J.

• Division of Quality Management Institute of Engineering Materials and Biomaterials, Silesian University of Technology, ul. Konarskiego 18a, 44-100 Gliwice, Poland

Bibliografia

• [1] S. Tkaczyk, J. Jagła, The economic aspects of the implementation of a quality system process in Polish enterprises, “Elsevier” Journal of Materials Processing Technology 109 (2001) 196-205.
• [2] Collective work under J. Łańcucki, Quality management in the enterprise, PWN, Bydgoszcz 1997.
• [3] R. Kolman, Quality engineering, PWE, Warsaw 1992.
• [4] J. Michalska, S. Tkaczyk, Analysis of Polish enterprises’ activity in the area of quality costs, 11th International Scientific Conference: Achievements in Mechanical and Materials Engineering, Gliwice-Zakopane 2002.
• [5] R. List, Quality management in practice, Weka, Warsaw 2002.
• [6] J. Michalska, The usage of the Balanced Scorecard to the estimation of the enterprise’s effectiveness, The 13th International Scientific Conference on Achievements in Mechanical and Materials Engineering AMME’2005, Worldwide Congress on Materials and Manufacturing Engineering and Technology - COMMENT'2005, Gliwice-Wisła 2005, 423-428.
• [7] S. Wawak, Quality management. Theory and practice, Helion 2002.
• [8] S. Tkaczyk, J. Michalska, Cost - quality (CQA) analysis, 10th International Scientific Conference: Achievements in Mechanical and Materials Engineering, Gliwice-Zakopane 2001, 593-596.
• [9] A. Kleniewski, Eight pronciples of the quality management, Quality Problems, 1 (2003) 18-21.
• [10] J. Michalska, The usage of The Balanced Scorecard to the estimation of the enterprise’s effectiveness, “Elsevier” Journal of Materials Processing Technology 162-163 (2005) 751-758.
• [11] ISO 9001:2000 Standard, Quality management systems - Requirements, PKN, Warsaw 2001.