Do different stressors affect working efficiency of public university personnel differently?

• Autorzy: Haque Adnan Ul , Basuki , Aston John , Widyanti Rahmi

Identyfikatory

DOI

10.17512/pjms.2021.23.1.11

Warianty tytułu

PL

Czy różne stresory wpływają na wydajność pracy kadr uczelni publicznej?

• Języki publikacji: EN

Abstrakty

EN

This comparative study examines varying types of stress affecting university personnel’s working efficiency in Pakistan and the UK. Total 320 employees (160 from each economy) working in teaching and non-teaching (administrative) positions participated. A five-point Likert scale based online survey questionnaire was circulated through ‘gatekeepers’ via purposive, referral, networking and connections, while PLS-SEM is used for data analysis. Findings revealed that eustress significantly and positively affects working efficiency, while distress and hyper- and hypo-stress significantly and negatively affect university personnel’s working efficiency. Additionally, experienced and aged personnel have higher ‘eustress’, while young employees exhibit higher ‘distress’ due to lower emotional and moral support at the workplace. The UK university personnel are more vulnerable to stress than Pakistani university staff. Experienced employees frequently use social support to deal with hyper-stress.

PL

Niniejsze badanie porównawcze analizuje różne rodzaje stresu wpływającego na wydajność pracy personelu uniwersyteckiego w Pakistanie i Wielkiej Brytanii. Łącznie wzięło w nim udział 320 pracowników (160 z każdej gospodarki) pracujących na stanowiskach dydaktycznych i niedydaktycznych (administracyjnych). Kwestionariusz ankiety online oparty na pięciopunktowej skali Likerta został rozesłany przez „strażników” za pośrednictwem celowości, skierowania, sieci i połączeń, podczas gdy PLS-SEM jest używany do analizy danych. Wyniki ujawniły, że eustres znacząco i pozytywnie wpływa na wydajność pracy, podczas gdy dystres oraz hiper- i hipostres znacząco i negatywnie wpływają na wydajność pracy personelu uniwersyteckiego. Ponadto doświadczeni i starsi pracownicy mają wyższy „eustres”, podczas gdy młodzi pracownicy wykazują większy „distres” z powodu mniejszego wsparcia emocjonalnego i moralnego w miejscu pracy. Pracownicy uniwersyteccy w Wielkiej Brytanii są bardziej podatni na stres niż pracownicy uniwersytetów pakistańskich. Doświadczeni pracownicy często korzystają ze wsparcia społecznego, aby radzić sobie z nadmiernym stresem.

Słowa kluczowe

EN

eustress; distress; hyper-stress; hypo-stress; university personnel; working efficiency

PL

eustres; cierpienie; hiperstres; hipostres; personel uniwersytecki; wydajność pracy

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2021
• Tom: Vol. 23, No. 1
• Strony: 172--187
• Opis fizyczny: Bibliogr. 38 poz., rys., tab.

Twórcy

autor

Haque Adnan Ul

• Business and Management Yorkville University, Canada

autor

Basuki

• Universitas Islam Kalimantan MAB, Banjarmasin Indonesia

autor

Aston John

• University of Brunel, UK

autor

Widyanti Rahmi

• Universitas Islam Kalimantan MAB, Banjarmasin Indonesia

Bibliografia

• 1.Bakker, A.B., Schaufeli, W.B., (2008). ‘Positive organizational behavior: engaged employees in flourishing organizations,’ Journal of Organizational Behavior, 29(2), 147-154.
• 2.Basuki, Zulfikar, R., Widyanti, R. and Khuzaini, (2020). ‘Warranting increased operational performance of pharmaceutical firms of Indonesia through collaborative and calculative HRM practices: Mediating role of employee engagement,’ Systematic Reviews in Pharmacy, 11(2), 516-524.
• 3.Batty, G.D., Russ, T.C., Stamatakis, E., and Kivimaki, M., (2017). ‘Psychological distress in relation to site specific cancer mortality: pooling of unpublished data from 16 prospective cohort studies,’ BMJ, 356, j108.
• 4.Brannon, L., Feist, J., (1992). ‘Health psychology: An introduction to behaviour and health. California: Brooks,’ Cole Publications.
• 5.Chaudhuri, A., Ray, M., Saldanha, D. and Bandopadhyay, A.K., (2014) ‘Effect of progressive muscle relaxation in female health care professionals,’ Annals of medical and health sciences research, 4(5), 791-795.
• 6.Chawla, K.P., (2017). ‘Psychological Distress among Career Oriented Women and its Prevention,’ International Journal of Management Research and Reviews, 7(7), 753.
• 7.Cicei, C.C., (2012). ‘Occupational stress and organizational commitment in Romanian public organizations,’ Procedia-Social and Behavioral Sciences, 33, 1077-1081.
• 8.Cohen, J., (1988). Statistical Power Analysis for the Behavioral Sciences. Hillsdale: Lawrence Earl baum Associates, 2.
• 9.CSHS. (2010). ‘Acute vs. chronic stress.’ [Centre for Studies on Human Stress]. Retrieved from: http://www.humanstress.ca/stress/understand-your-stress/acute-vs-chronic-stress.html.
• 10.Divya, S., Kushwah, S.S., (2011). ‘A comparative study of reproductive health among working women and housewives in Rewa municipal area,’ Indian Journal of Maternal and Child Health, 13(2), 07.
• 11.Fairbrother, K., Warn, J., (2003). ‘Workplace dimensions, stress and job satisfaction,’ Journal of managerial psychology, 18, pp. 8-21.
• 12.Folkman, S., (2013). ‘Stress: appraisal and coping,’ in Encyclopedia of behavioral medicine (. 1913-1915). Springer New York.
• 13.Hair J.F., Hult, G.T.M., Ringle, C.M. and Sarstedt, M., (2016). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Thousand Oaks, CA: SAGE.
• 14.Haque, A.U., Aston, J., (2016). ‘A relationship between occupational stress and organisational commitment of IT sector’s employees in contrasting economies,’ Polish Journal of Management Studies, 14(2), 95-105.
• 15.Haque, A.U., Aston, J. and Kozlovski, E., (2018). The impact of stressors on organisational commitment of managerial and non-managerial personnel in contrasting economies: Evidences from Canada and Pakistan, International Journal of Business, 23(2),152-168.
• 16.Haque, A.U., Aston, J. and Kozlovski, E., (2016). ‘Do causes and consequences of stress affect genders differently at operational level? Comparison of the IT sectors in the UK and Pakistan,’ International Journal of Applied Business, 1(1), 1-7.
• 17.Hernandez-Gonzalez, M., Hernández-Arteaga, E., Almanza-Sepulveda, M.L. and Guevara, M.A., (2015). ‘Differential Effect of Acute Stress on Visuospatial Working Memory and Sexual Motivation in Male Rats,’ Journal of Behavioral and Brain Science, 5(7), 221.
• 18.Hulsing, J., (2017). ‘The Eustress Concept: The influence of resilience, problem-focused coping and positive reappraisal on the stress experience (Bachelor’s thesis, University of Twente).’
• 19.Imran, M., Haque, A.U. and Rębilas, R., (2018). Performance Appraisal Politics and Employees’ Performance in Distinctive Economies, Journal of Polish Management Studies, 18(2), 135-150.
• 20.Kets de Vries, M.F., Guillen, L. and Korotov, K., (2009). Orgnaizational Culture, Leadership, Change and Stress. In C. Cooper, Work and Health Psychology Handbook (pp. 21-35). London: Willey.
• 21.Kumasey, A.S., Delle, E. and Ofei, S.B., (2014). ‘Occupational Stress and Organizational Commitment: Does Sex and Managerial Status Matter?’ International Journal of Business and Social Research, 4, 173-182.
• 22.Kundaragi, P.B., Kadakol, A.M., (2015). ‘Work stress of employee: A Literature Review.’ IJARIEE, 1(3), 18-23.
• 23.Kupriyanov, R., Zhdanov, R., (2014). ‘The eustress concept: problems and outlooks,’ World Journal of Medical Sciences, 11(2), 179-185.
• 24.Lazarus, R.S., (1995). ‘Psychological stress in the workplace,’ Occupational stress: A handbook, 1, 3-14.
• 25.Mark, G., Smith, A.P., (2011). ‘Occupational stress, job characteristics, coping, and the mental health of nurses’, British journal of health psychology, 17(3), 505-521.
• 26.Meyer, N., (2019). South African Female Entrepreneurs’ Business Style and Their Influence on Various Entrepreneurial Factors, Forum Scientiae Oeconomia, 7(2). 25-35.
• 27.Radhakrishnan, R., (2013). ‘A study on impact of work stress among tile factory workers in Trichur district in Kerala’, International Journal of Scientific and Research Publications, 3(9), 1-13.
• 28.Rajiani, I., Ismail, N., (2019). ‘Management innovation in balancing technology innovation to harness universities performance in the era of community 4.0,’ Polish Journal of Management Studies, 19(1), 309-321.
• 29.Sackey, J., Sanda, M.A., (2011). ‘Sustenance of human capital: Social support as a managerial stress reliever for women in developing economies,’ Research and Practice in Human Resource Management, 19(2), 01.
• 30.Schabracq, M.J., Cooper, C.L., (2000). ‘The changing nature of work and stress’, Journal of Managerial Psychology, 15(3), 227-241.
• 31.Simmons, B.L., Nelson, D.L., (2007). ‘Eustress at work: Extending the holistic stress model,’ In. Positive organizational behavior, 40-53.
• 32.Singh, J., (2014). Empirical investigation of antecedents of stress: A comparison between male and female employees working as marketing executives in banking sector. International Journal of Marketing and Financial Management, 2(4), 62-68.
• 33.Stranks, J.W., (2005). Stress at work: Management and prevention. Elsevier.
• 34.Subiyakto, B., Widyanti, R., Syaharuddin, and Basuki, S., (2020). ‘Revitalizing public university innovativeness through learning organization, ‘Polish Journal of Management Studies, 21(1), 369-381.
• 35.Tan, S.L., Lau, C.M., (2012). ‘The impact of performance measures on employee fairness perceptions, job satisfaction and organisational commitment’, Journal of Applied Management Accounting Research, 10(2), 57.
• 36.Tourigny, L., Baba, V.V., Monserrat, S.I. and Lituchy, T.R., (2019). Burnout and absence among hospital nurses: an empirical study of the role of context in Argentina, European Journal of International Management, 13(2), 198-223.
• 37.Widyanti, R., Rajiani, I., Basuki nad Hairul., (2020). ‘Shifting from asian to western model of leadership: the role of organizational culture,’ Polish Journal of Management Studies, 22(1), 595-610.
• 38.Zehra, N., Faizan, R., (2017). ‘The Impact of Occupational Stress on Employees at Project Based Organizations (PBOs) in Pakistan.’ International Journal of Applied Business and Management Studies, 2(1), 1-9.

Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).