Investigation of the factors that influence the evolution of bank employees

• Autorzy: Iuga Iulia , Budeci Mihaela

Identyfikatory

DOI

10.17512/pjms.2020.21.2.12

Warianty tytułu

PL

Śledzenie czynników wpływających na ewoluację pracowników banku

• Języki publikacji: EN

Abstrakty

EN

The present paper analyses the factors that influence the number of employees in the banking system. The aim of our research was to determine the influence of bank profitability (ROA), the number of branches and the number of ATM machines per 100.000 adults on evolution of the number of employees in the Central and Est European banking system (11 countries) and compare with Romanian banking system. It was used a model that refers to a multidimensional data collected for a period (Panel Data Regression) for eleven countries analyzed. For the analysis of the Romanian indicators, the multiple linear regression model was used. The analysis shows that both the Romanian model and the model performed on the 11 countries (panel data) registered a positive and direct relationship between number of banking units (BRANCHES) and number of bank employees, and an inverse correlation between number of ATM machines per 100,000 adults and number of bank employees

PL

Niniejszy artykuł analizuje czynniki wpływające na liczbę pracowników w systemie bankowym. Celem naszych badań było określenie wpływu rentowności banków (ROA), liczby oddziałów i liczby bankomatów na 100 000 osób dorosłych na ewolucję liczby pracowników w centralnym i estońskim systemie bankowym (11 krajów) oraz porównanie z rumuńskim systemem bankowym. Zastosowano model odnoszący się do danych wielowymiarowych zebranych dla okresu (regresja danych panelowych) dla jedenastu analizowanych krajów. Do analizy wskaźników rumuńskich zastosowano model regresji wielokrotnej liniowej. Analiza pokazuje, że zarówno model rumuński, jak i model wykonany w 11 krajach (dane panelowe), zarejestrowały dodatni i bezpośredni związek między liczbą jednostek bankowych (ODDZIAŁY) a liczbą pracowników banków, a także odwrotną korelację między liczbą bankomatów na 100 000 osób dorosłych i liczba pracowników banków.

Słowa kluczowe

EN

bank profitability; bank employees; bank branches; regression model

PL

rentowność banku; pracownicy banku; oddziały banku; model regresji

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2020
• Tom: Vol. 21, No. 2
• Strony: 162--178
• Opis fizyczny: Bibliogr. 35 poz., rys., tab.

Twórcy

autor

Iuga Iulia

• University of Alba Iulia

autor

Budeci Mihaela

• West University of Timişoara

Bibliografia

• 1. Almeida, F. D. and Divino, J. A. (2015). Determinants of the banking spread in the Brazilian economy: The role of micro and macroeconomic factors, International Review of Economics and Finance, Elsevier, vol. 40(C), 29-39.
• 2. Ana C. C. Paes De Faria, Fernando A. F. Ferreira,Paulo J. V. L. Dias, Amali Cipi (2020). A constructivist model of bank branch front-office employee evaluation: an FCM-SD-based approach, Technological and Economic Development of Economy ISSN: 2029-4913 / eISSN: 2029-4921, Volume 26 Issue 1: 213–239,
• 3. Athanasoglou, P. P., Brissimis, S. N. and Delis, M. D. (2008). Bank-specific, industry-specific and macroeconomic determinants of bank profitability, Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 18(2), 121-136.
• 4. Athanassopoulos, A. (1997). Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches. European Journal of Operational Research, 98(2), 300–313.
• 5. Balcerzak, A.P., Kliestik, T., Streimikiene, D., Smrcka, L. (2017). Non-Parametric Approach to Measuring the Efficiency of Banking Sectors in European Union Countries. Acta Polytechnica Hungarica, 14(7): 51-70.
• 6. Chatzoglou, P. and Vraimaki, E. (2009). "Knowledge‐sharing behaviour of bank employees in Greece", Business Process Management Journal, Vol. 15 No. 2, pp. 245-266.
• 7. Danica Bakotić (2016). Relationship between job satisfaction and organisational performance, Economic Research-Ekonomska Istraživanja, 29:1, 118-130,
• 8. Danuta Diskiene, Rasa Pauliene and Diana Ramanauskaite (2019). Relationships between Leadership Competencies and Employees’ Motivation, Initiative and Interest to Work, Montenegrin Journal of Economics Vol. 15, No. 1, 113-129
• 9. Dietrich, A., and Wanzenried, G. (2011). Determinants of bank profitability before and during the crisis: Evidence from Switzerland, Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 21(3), 307-327, July.
• 10. Ergun Dogan, M. Qamarul Islam & Mehmet Yazici (2017). Firm size and job creation: evidence from Turkey, Economic Research-Ekonomska Istraživanja, 30:1, 349-367,
• 11. Eskelinen, J., & Kuosmanen, T. (2013). Intertemporal efficiency analysis of sales teams of a bank: Stochastic semi-nonparametric approach. Journal of Banking & Finance, 37(12), 5163–5175.
• 12. European Banking Federation, (2018). Banking in Europe: EBF Facts and Figures 2018, 12.
• 13. Fernando A. F. Ferreira, Marjan S. Jalali, Ieva Meidutė-Kavaliauskienė, Bianca A. C. P. Viana (2015), A metacognitive decision making based-framework for bank customer loyalty measurement and management, Technological and economic development of economy, Volume 21(2): 280–300,
• 14. Ferreira, F. (2016). Are you pleased with your neighborhood? A fuzzy cognitive mapping-based approach for measuring residential neighborhood satisfaction in urban communities. International Journal of Strategic Property Management, 20(2), 130–141.
• 15. Fredriksson, A. and Moro, A. (2014). Bank–SMEs relationships and banks' risk-adjusted profitability, Journal of Banking and Finance, Elsevier, vol. 41(C), 67-77.
• 16. Gavurova, B., Kocisova, K., Kotaskova, A. (2017). The Structure – Conduct – Performance Paradigm in the European Union Banking. Economics and Sociology, 10(4), 99-112.
• 17. Hoehle, H., Scornavacca, E., & Huff, S. (2012). Three decades of research on consumer adoption and utilization of electronic banking channels: A literature analysis. Decision Support Systems, 54(1), 122–132.
• 18. Hohti, S. (2000). Job flows and job quality by establishment size in the Finnish manufacturing sector 1980–94. Small Business Economics, 15, 265–281.
• 19. Iuga Iulia (2014). Career management in the european banking system, Polish Journal of Management Studies, vol.9, ISSN 2081-7452.
• 20. Jiang, F., Qi, X. and Tang, G. (2018). Q-theory, mispricing, and profitability premium: Evidence from China, Journal of Banking and Finance, Elsevier, vol. 87(C), 135-149.
• 21. Juniper, J., Mitchell, W. F., & Myers, J. (2004, December). Small business employment dynamics in Australia. The Full Employment Imperative, Proceedings of the 6th Path to Full Employment Conference/11th National Conference on Unemployment, University of Newcastle.
• 22. Larysa Harmider, Irina Taranenko, Larysa Honchar, Olga Ovcharenko and Ganna Dotsenko (2019). Modeling of Labor Potential as a Factor of Influence on the Region Competitiveness, Montenegrin Journal of Economics Vol. 15, No. 2, 111-125
• 23. Maja Pervan, Iva Pelivan & Josip Arnerić (2015). Profit persistence and determinants of bank profitability in Croatia, Economic Research-Ekonomska Istraživanja, 28:1, 284-298,
• 24. Moroșan G. (2017). Activity diginalization's aspects in romanian banking system, European Journal of Acconting, Finance and Business, vol. 5, 18-36.
• 25. Mr Sitthichai Surin., and Dr.Sarun Thitiluck., Effect of Changing Technologies on the Bank Employees: Case Study of Kasikorn Bank in Thailand, 21st PATTAYA International Conference on “Language, Humanities, Business and Social Sciences” (LHBSS-19) Pattaya (Thailand) Dec. 9-10, 2019, ISBN - 978-93-86878-33-5
• 26. Musa, H., Natorin, V., Musova, Z., Durana, P. (2020). Comparison of the efficiency measurement of the conventional and Islamic banks. Oeconomia Copernicana, 11(1), 29-58.
• 27. Neumark, D., Wall, B., & Zhang, J. (2011). Do small businesses create more jobs? New evidence for the Unites States from the national establishment time series. Review of Economics and Statistics, 93, 16–29.
• 28. Predrag Stančić, Milan Čupić & Vladimir Obradović (2014). Influence of board and ownership structure on bank profitability: evidence from South East Europe, Economic Research - Ekonomska Istraživanja, 27:1, 573-589,
• 29. Quaranta, A., Raffoni, A., & Visani, F. (2018). A multidimensional approach to measuring bank branch efficiency. European Journal of Operational Research, 266(2), 746–760.
• 30. Ramos, J., Ferreira, F., & Barata, J. (2011). Banking services in Portugal: A preliminary analysis to the perception and expectations of front office employees. International Journal of Management and Enterprise Development, 10(2/3), 188–207.
• 31. Reis, J., Amorim, M., & Melão, N. (2019). Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry. International Journal of Production Economics, 215, 24–33.
• 32. Srđan Marinković, Ognjen Radović (2014). Bank net interest margin related to risk, ownership and size: an exploratory study of the Serbian banking industry, Economic Research, 27:1, 134-154,
• 33. Szopiński, T. (2016). Factors affecting the adoption of online banking in Poland. Journal of Business Research, 69(11), 4763–4768.
• 34. Voulgaris, F., Papadogonas, T., & Agiomirgianakis, G. (2005). Job creation and job destruction in Greek Manufacturing. Review of Development Economics, 9, 289–301.
• 35. Weber, A. (2017). Bank Consolidation, Efficiency, and Profitability in Italy, IMF Working Papers.

Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).