Effect of employee loyalty and commitment on organizational performance with considering role of work stress

• Autorzy: Hidayati Tetra , Lestari Dirga , Maria Siti , Zainurossalamia Saida

Identyfikatory

DOI

10.17512/pjms.2019.20.2.21

Warianty tytułu

PL

Wpływ lojalności pracownika i zaangażowania w wyniki organizacyjne z uwzględnieniem roli stresu w pracy

• Języki publikacji: EN

Abstrakty

EN

The objective of this study is to examine the effect of employee loyalty, employee commitment and work stress on organizational performance of Indonesian education sector. For this purpose, a questionnaire survey was used, and data were collected from school teachers. Data were analysed by using statistical software, namely; Partial Least Square (PLS). Results of the study demonstrated that loyalty is one of the important ingredients of organizational performance among educational institutions. It is found that employee loyalty is key contributor to organizational performance. Employee loyalty effect positively on employee commitment which lead to the organizational performance. Employee commitment is playing a mediating role between employee loyalty and organizational performance. In addition, work stress shows the negative effect on organizational performance. Thus, the current study has valuable insights for practitioners while making the strategies for educational institutions. Most of the previous investigations focused on various educational institutions in various development and developing countries, however, Indonesian educational sector is neglected. Particularly, the low performance of Indonesian education sector is not address by the literature. Therefore, this study is an attempt to address this literature gap by incorporating employee loyalty and employee commitment.

PL

Artykuł ma na celu przedstawienie badania wpływu lojalności pracowników, zaangażowania pracowników i stresu w pracy na wyniki organizacyjne indonezyjskiego sektora edukacji. W tym celu wykorzystano ankietę, a dane zebrano od nauczycieli szkolnych. Dane analizowano przy użyciu oprogramowania statystycznego, a mianowicie; Częściowy najmniejszy kwadrat (PLS). Wyniki badania wykazały, że lojalność jest jednym z ważnych składników wyników organizacji wśród instytucji edukacyjnych. Stwierdzono, że lojalność pracowników ma kluczowe znaczenie dla wydajności organizacji. Lojalność pracowników pozytywnie wpływa na zaangażowanie pracowników, która prowadzi do wydajności organizacji. Zaangażowanie pracowników odgrywa rolę pośrednika między lojalnością pracowników a wydajnością organizacji. Ponadto stres w pracy pokazuje negatywny wpływ na wydajność organizacji. Dlatego obecne badanie ma cenne spostrzeżenia dla praktyków podczas opracowywania strategii dla instytucji edukacyjnych. Większość poprzednich badań dotyczyła różnych instytucji edukacyjnych w różnych krajach rozwijających się, jednak indonezyjski sektor edukacyjny jest zaniedbywany. W szczególności literatura nie zajmuje się niskimi wynikami indonezyjskiego sektora edukacji. Dlatego niniejsze badanie jest próbą usunięcia luki w literaturze poprzez wykazanie wpływu włączenia lojalności pracowników i ich zaangażowania.

Słowa kluczowe

EN

employee loyalty; employee commitment; organizational performance; work stress

PL

lojalność pracowników; zaangażowanie pracowników; wydajność organizacyjna; stres w pracy

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2019
• Tom: Vol. 20, No. 2
• Strony: 256--266
• Opis fizyczny: Bibliogr. 28 poz., rys., tab.

Twórcy

autor

Hidayati Tetra

• Faculty of Economics and Business, Universitas Mulawarman, Samarinda, Indonesia

autor

Lestari Dirga

• Faculty of Economics and Business, Universitas Mulawarman, Samarinda, Indonesia

autor

Maria Siti

• Faculty of Economics and Business, Universitas Mulawarman, Samarinda, Indonesia

autor

Zainurossalamia Saida

• Faculty of Economics and Business, Universitas Mulawarman, Samarinda, Indonesia

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).