Quality of work as a challenge for modern management of human resources in relation to employees from Z-generation

• Autorzy: Robak Elżbieta , Albrychiewicz-Słocińska Anna

Identyfikatory

DOI

10.2478/cqpi-2019-0013

• Języki publikacji: EN

Abstrakty

EN

The goal of the paper is to present chosen problems of management of Z-Generations’ employees connected with the quality of work. The characteristics of the youngest employees revealing their specific attitude towards work and expectations toward employers as well as lack of competences show particular importance of the issue of quality of work in relation to this generation. Nowadays, focusing employees on the quality of work does not mean only precise implementation of strictly defined tasks, because this type of performed work can be ensured by the increasingly widespread automation and robotization of workplaces. Taking up the issues of challenges which for the contemporary human resource management is the quality of working conditions, in relation to the representatives of the Z-generation (Gen Z), paper presents the results of researches and reports illustrating the specificity of these young employees on the labor market. The article attempts to analyze the functioning of the youngest employees and showing instruments by means of which the managers of organizations can shape the involvement of these generation and thus improve the quality of their work.

Słowa kluczowe

EN

Z generation; quality of work; human resources management

PL

pokolenie Z; jakość pracy; zarządzanie zasobami ludzkimi

• Wydawca: De Gruyter
• Czasopismo: Quality Production Improvement - QPI
• Rocznik: 2019
• Tom: Vol. 1, Iss. 1
• Strony: 93--100
• Opis fizyczny: Bibliogr. 16 poz., rys., tab.

Twórcy

autor

Robak Elżbieta

• Czestochowa University of Technology, Poland

autor

Albrychiewicz-Słocińska Anna

• Czestochowa University of Technology, Poland

Bibliografia

• 1.Bednarowska, Z., 2015. Desk research - wykorzystanie potencjału danych zastanych w prowadzeniu badań marketingowych i społecznych, Marketing i Rynek, 7, 18-26.
• 2.Bejtkovský, J., 2016. The Employees of Baby Boomers Generation, Generation X, Generation Y and Generation Z in Selected Czech Corporations as Conceivers of Development and Competitiveness in their Corporation, Journal of Competitiveness, 8(4), 105-123, DOI: 10.7441/joc.2016.04.07
• 3.Bencsik, A., Horváth-Csikós, G., Juhász, T., 2016. Y and Z Generations at Workplaces, Journal of Competitiveness, 8(3), 90-106, DOI: 10.7441/joc.2016.03.06
• 4.Cazes, S., Hijzen, A., Saint-Martin, A., 2015. Measuring and Assessing Job Quality: The OECD Job Quality Framework, OECD Social, Employment and Migration Working Papers, 174, OECD Publishing, Paris, https://doi.org/10.1787/5jrp02kjw1mr-en.
• 5.Dolot, A., 2018. The characteristic of Generation Z, “e-mentor”, 2(74) 44-50, http://dx.doi.org/10.15219/em74.1351.
• 6.Duffy, B., Shrimpton, H., Clemence, M., Thomas, F., Whyte-Smith, H., Abboud, T., 2018. Beyond Binary. The lives and choices of Generation Z, Ipsos MORI Social Research Institute, https://www.ipsos.com/ipsos-mori/en-uk/generation-z-beyond-binary-new-insights-next-generation
• 7.Hijzen, A., Menyhert, B., 2016. Measuring Labour Market Security and Assessing its Implications for Individual Well-Being, OECD Social, Employment and Migration Working Papers, 175, OECD Publishing, Paris, https://doi.org/10.1787/5jm58qvzd6s4-en.
• 8.Lazanyi, K., Bilan, Y., 2017. Generation Z on the labour market - do they trust others within their workplace? Polish Journal of Management Studies, 16(1), 78-93, DOI: 10.17512/pjms.2017.16.1.07
• 9.Lyons, M., Lavelle, K., Smith, D., 2017. Gen Z Rising, Accenture Strategy, https://www.accenture.com/t20170901T080938Z__w__/us-en/_acnmedia/PDF-50/Accenture-Strategy-Workforce-Gen-Z-Rising-POV.pdf
• 10.O’Boyle, C., Atack, J., Monahan, K., 2017. Generation Z enters the workforce. Generational and technological challenges in entry-level jobs, Deloitte Insights, https://www2.deloitte.com/content/dam/insights/us/articles/4055_FoW-GenZ-entry-level-work/4055_FoW-GenZ-entry-level-work.pdf
• 11.OECD, 2014. How good is your job? Measuring and assessing job quality, OECD Employment Outlook 2014, OECD Publishing, Paris, https://doi.org/10.1787/empl_outlook-2014-6-en.
• 12.Robak, E., 2017. Expectations of Generation Y Connected with Shaping the Work-Life Balance. The Case of Poland, Oeconomia Copernicana, 8(4), 579-594, DOI: 10.24136/oc.v8i4.35
• 13.Sidorcuka, I., Chesnovicka, A., 2017. Methods of Attraction and Retention of Generation Z Staff, International Conference of Central-Bohemia-University (CBUIC) - Innovations in Science and Education, Prague, Czech Republic, 807-814, DOI: 10.12955/cbup.v5.1030
• 14.Singh, A.P., Dangmei, J., 2016. Understanding the generation Z: the future workforce, South - Asian Journal of Multidisciplinary Studies (SAJMS), 3(3), 1-5, https://www.researchgate.net/publication/305280948_UNDERSTANDING_THE_GENERATION_Z_THE_FUTURE_WORKFORCE
• 15.Tulgan, B., 2013. Meet Generation Z: The second generation within the giant "Millennial" cohort, Rainmaker Thinking Inc., http://www.rainmakerthinking.com/assets/uploads/2013/10/Gen-Z-Whitepaper.pdf
• 16.Zwart, S., Baker, M., 2018. Improving productivity and job quality of low-skilled workers in the United Kingdom, OECD Economics Department Working Papers, 1457, OECD Publishing, Paris, https://doi.org/10.1787/14dfd584-en.

Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019).