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The role of employees' perception of corporate social responsibility and employee trust on perceived corporate performance for sustainable firm

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Warianty tytułu
PL
Rola postrzegania przez pracowników społecznej odpowiedzialności biznesu i zaufania pracowników w postrzeganiu wyników korporacyjnych dla zrównoważonej firmy
Języki publikacji
EN
Abstrakty
EN
Currently, the employee perception related to corporate social responsibility (CSR) along with their trust have become essential part of the firm performance and get the intentions of the recent researchers thus, the basic purpose of this study is to examine the effects of employees' perception of CSR on employee trust and perceived corporate performance in Thailand. The data has been collected from employees in the large sustainable firms in Thailand by using simple random sampling. The findings disclose that employees' perception of CSR have significant positive direct effect on employee trust and perceived corporate performance, employee trust has a significant positive direct effect on perceived firm performance, employees’ perception of CSR has a significant positive indirect effect on perceived firm performance through employee trust. These results are providing the guidelines to the policy-makers that they should develop and fore to implement the valuable policies related to the CSR that enhance the performance of corporation in Thailand and around the globe.
PL
Obecnie percepcja pracowników związana ze społeczną odpowiedzialnością biznesu (CSR) wraz z ich zaufaniem stała się istotną częścią działalności firmy i jest zgodna z intencjami ostatnich badaczy, dlatego podstawowym celem niniejszego badania jest zbadanie efektów pracy pracowników postrzeganie CSR w zakresie zaufania pracowników i postrzeganych wyników korporacyjnych w Tajlandii. Dane zostały zebrane od pracowników dużych, zrównoważonych firm w Tajlandii za pomocą prostego losowego pobierania próbek. Z ustaleń wynika, że postrzeganie CSR przez pracowników ma istotny, pozytywny bezpośredni wpływ na zaufanie pracowników i postrzegane wyniki przedsiębiorstwa, zaufanie pracowników ma znaczący, pozytywny bezpośredni wpływ na postrzegane wyniki firmy, postrzeganie CSR przez pracowników ma znaczący pozytywny pośredni wpływ na postrzegane wyniki firmy poprzez zaufanie pracowników. Wyniki te dostarczają decydentom wskazówek, które powinni opracować, a następnie wdrożyć wartościowe polityki związane z CSR, które poprawiają wydajność korporacji w Tajlandii i na całym świecie.
Rocznik
Strony
470--484
Opis fizyczny
Bibliogr. 37 poz., rys., tab.
Twórcy
  • King Mongkut's Institute of Technology Ladkrabang Business School, King Mongkut's Institute of Technology Ladkrabang, Thailand
Bibliografia
  • 1. Aguilera, R.V., Rupp, D.E., Williams, C.A. and Ganapathi, J., (2007). “Putting the S back in corporate social responsibility: a multilevel theory of social change in organizations.” Academy of Management Review, 32(3), 836-863.
  • 2. Aguilera, R.V., Williams, C.A., Connelly, C.E. and Rupp, D.E., (2006). “Corporate governance and corporate social responsibility. A comparative analysis of the U.K. and the U.S., Corporate Governance.” An International Review, 14(3), 147-57.
  • 3. Barakat, S.R., Isabella, G., (2016). “The influence of corporate social responsibility on employee satisfaction.” Management Decision, 54(9), 2325-2339.
  • 4. Boyko, K., Derun, I., (2016). Disclosure of non-financial information in corporate social reporting as a strategy for improving management effectiveness. Journal of International Studies, 9(3), 159-177.
  • 5. Brammer, S., Millington, A. and Rayton, B., (2007). “The contribution of corporate social responsibility to organizational commitment.” The International Journal of Human Resource Management, 18, 1701-1719.
  • 6. Bernal-Conesa, J.A., De Nieves Nieto, C. and Briones Peñalver, A.J., (2017). “CSR strategy in technology companies: Its influence on performance, competitiveness and sustainability.” Corporate Social Responsibility and Environmental Management, 24, 96-107.
  • 7. Dirks, K. T., Ferrin, D. L., (2001). “The role of trust in organizational settings.” Organization Science, 12(4), 450-467.
  • 8. Gond, J-P., El-Akremi, A., Igalens, J. and Swaen, V., (2010). Corporate social responsibility influence on employees. In J. Moon (Ed.). ICCSR Research Paper Series No. 54-2010 (pp. 1-45). Nottingham: Cambridge University Press.
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  • 11. Hansen, S.D., Dunford, B.B., Boss, A.D., Boss, R.W. and Angermeier, I., (2011). “Corporate social responsibility and the benefits of employee trust: a cross-disciplinary perspective.” Journal of Business Ethics, 102(1), 29-45.
  • 12. Holmes-Smith, P., (2001). introduction to structural equation modelling using LISREL. Perth, ACSPRI-Winter training program.
  • 13. Hooper, D., Coughlan, J. and Mullen, M.R., (2008). “Structural equation modelling: guidelines for determining model fit.” Journal of Business Research Methods, 6(1), 53-60.
  • 14. Khoma, I., Moroz, L. and Horyslavets, P., (2018). Diagnostics of conflicts within the Business Social Responsibility Forming System. Journal of Competitiveness, 10(3), 16-33.
  • 15. Kim, M.S., Thapa, B., (2018). “Relationship of ethical leadership, corporate social responsibility and organizational performance.” Sustainability, 10 (447), 1-16.
  • 16. Kline, R. B., (2005). Principles and practice of structural equation modeling. 2nd ed. New York: The Guilford Press.
  • 17. Lavelle, J.J., Rupp, D. E. and Brockner, J., (2007). “Taking a multifoci approach to the study of justice, social exchange, and citizenship behavior: The target similarity model.” Journal of Management, 33, 841-866.
  • 18. Lee, E.M., Park, S.Y. and Lee, H.J., (2013). “Employee perception of csr activities: its antecedents and consequences.” Journal of Business Research, 66, 1716-1724.
  • 19. Maignan, I., Ferrell, O. C., (2001). „Antecedents and benefits of corporate citizenship: an investigation of french businesses.” Journal of Business Research, 51(1), 37-51.
  • 20. Ogrean, C., (2014). Perceptions on the strategic value of corporate social responsibility-some evidences from global rankings. Journal of International Studies, 7(2), 128-140.
  • 21. Orlitzky, M., Schmidt, F.L. and Rynes, S.L., (2003). “Corporate social and financial performance: A meta analysis.” Organization Studies, 24, 403-441.
  • 22. Paliszkiewicz, J., Koohang, A., Gołuchowski, J. and Nord, J.H., (2014). “Management trust, organizational trust, and organizational performance: Advancing and measuring a theoretical model.” Management and Production Engineering Review, 5(1), 32-41.
  • 23. Price, J.M., Sun, W., (2017). “Doing Good and Doing Bad: The impact of corporate social responsibility and irresponsibility on firm performance.” Journal of Business Research, 80, 82-97.
  • 24. Peterson, D., (2004). “The relationship between perceptions of corporate citizenship and organizational commitment.” Business & Society, 43(3), 296-319.
  • 25. Rupp, D.E., Ganapathi, J., Aguilera, R.V. and Williams, C.A., (2006). “Employee reactions to corporate social responsibility: An organizational justice framework.” Journal of Organizational Behavior, 27(4), 537-543.
  • 26. Sakdanuwatwong, P., (2017). “Causal factors of CSR influencing to organizational citizenship behavior and effectiveness of listed companies in the stock exchange of Thailand.” Proceedings of the Asian Conference on Psychology & the Behavioral Sciences 2017. Japan: The International Academic Forum (IAFOR), pp. 315-324.
  • 27. Salem, M.A., Shawtari, F.A., Hussain, H.I. and Shamsudin, M.F., (2020). Environmental technology and a multiple approach of competitiveness, Future Business Journal, 6 (17), 1-14.
  • 28. Schumacker, R. & Lomax. R., (2004). A beginner's guide to structural equation modeling. 2nd Ed. Mahwah, NJ: Lawrence Erlbaum.
  • 29. Schwartz, M. S., Carroll, A. B., (2003). “Corporate social responsibility: A three domain approach.” Business Ethics Quarterly, 13(4), 503-530.
  • 30. Simionescu, L. N., Gherghina, Ă. C., (2014). Corporate social responsibility and corporate performance: empirical evidence from a panel of the Bucharest Stock Exchange listed companies. Management & Marketing, 9(4), 439-458.
  • 31. Stojanovic, A., Milosevic, I., Arsic, S., Urosevic, S. and Mihajlovic, I., (2020). Corporate Social Responsibility as a Determinant of Employee Loyalty and Business Performance. Journal of Competitiveness, 12(2), 149-166.
  • 32. Urde, M., Greyser, S. A. and Balmer, J. M. T., (2007). “Corporate brands with a heritage.” Journal of Brand Management, 15(1), 4-19.
  • 33. Valentine, S., Fleischman, G., (2008). “Ethics programs, perceived corporate social responsibility and job satisfaction.” Journal of Business Ethics, 77(2), 159-172.
  • 34. Yadav, R.F., Dash, S.S., Chakraborty, S. and Kumar, M., (2018). “Perceived CSR and corporate reputation: The mediating role of employee trust.” The Journal for Decision Makers, 43(3), 139-151.
  • 35. Wong, Y.T., Ngo, H.Y. and Wong, (2003). “Antecedents and outcomes of employees’ trust in Chinese joint ventures.” Asia Pacific Journal of Management, 20, 481-499.
  • 36. Yang, C.C., Lin, C.Y.Y., (2009). “Does intellectual capital mediate the relationship between HRM and organizational performance? Perspective of a healthcare industry in Taiwan.” The International Journal of Human Resource Management, 20(9), 1965-1984.
  • 37. Yu, Y., Choi, Y., (2014). “Corporate social responsibility and firm performance through the mediating effect of organizational trust in Chinese firms.” Chinese Management Studies, 8(4), 577-592.
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-8bee1fb7-30ef-4836-967b-3088366dbf95
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