The influence of the management success factors of logistics service providers on firms’ competitiveness

• Autorzy: Oláh J. , Sadaf R. , Máté D. , Popp J.

Identyfikatory

DOI

10.17512/pjms.2018.17.1.15

Warianty tytułu

PL

Wpływ czynników sukcesu zarządzania dostawców usług logistycznych na konkurencyjność firm

• Języki publikacji: EN

Abstrakty

EN

Our research deals with a comprehensive study of the management success factors of logistics service providers using a new approach, and examines the life of logistics service companies. The data were collected from 51 logistics service providers in Hungary. In formulating the hypotheses, we considered management success factors and examined their impact on and relationship with the factors of competitiveness of logistics service companies (including breaking them down in terms of their performance, operations and capacity to change). To sum up and listing in order the success factors of the business, we have found that trust is the first, sector-specific IT development the second, the third is the choice of strategy and the fourth is the service portfolio and profitability-based diversification. The order and volume of development of these areas can have a significant impact on the development and financial results of the factors determining the competitiveness of logistics companies. The results of our research can effectively support logistics service providers in finding their business success factors, which will enable them to fully satisfy their customers’ expectations in the supply chain.

PL

Badania dotyczą kompleksowej analizy czynników sukcesu zarządzania dostawców usług logistycznych przy użyciu nowego podejścia i analizują funkcjonowanie firm świadczących usługi logistyczne. Dane zostały zebrane od 51 dostawców usług logistycznych na Węgrzech. Przy formułowaniu hipotez wzięliśmy pod uwagę czynniki sukcesu zarządzania i zbadaliśmy ich wpływ na czynniki konkurencyjności przedsiębiorstw usług logistycznych oraz zależności między nimi (w tym ich rozkład pod względem wydajności, działania i zdolności do zmiany). Podsumowując, wymieniając w kolejności czynniki sukcesu biznesu, stwierdzono, że zaufanie jest czynnikiem najważniejszym, na kolejnych miejscach znalazły się: sektorowy rozwój IT, wybór strategii i portfel usług oraz dywersyfikacja oparta na rentowności. Kolejność i wielkość rozwoju tych obszarów może mieć znaczący wpływ na rozwój i wyniki finansowe czynników determinujących konkurencyjność firm logistycznych. Wyniki naszych badań mogą skutecznie wspierać dostawców usług logistycznych w znajdowaniu czynników sukcesu ich działalności, co pozwoli im w pełni zaspokoić oczekiwania klientów w łańcuchu dostaw.

Słowa kluczowe

EN

logistics service providers; collaboration; relationship value; competitiveness; success factor

PL

dostawcy usług logistycznych; współpraca; wartość relacji; konkurencyjność; czynnik sukcesu

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2018
• Tom: Vol. 17, No. 1
• Strony: 175--193
• Opis fizyczny: Bibliogr. 33 poz., rys.

Twórcy

autor

Oláh J.

• Institute of Applied Informatics and Logistics, Faculty of Economics and Business, University of Debrecen, Hungary

autor

Sadaf R.

• Ihrig Károly PhD Doctoral School, Faculty of Economics and Business, University of Debrecen, Hungary

autor

Máté D.

• Institute of Accounting and Finance, Faculty of Economics and Business, University of Debrecen, Hungary

autor

Popp J.

• Institute of Sectoral Economics and Methodology, Faculty of Economics and Business, University of Debrecen, Hungary

Bibliografia

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Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2018).