The humanitarian logistics performance measurement model: A case study of COVID-19

Akan, Ercan; Baştuğ, Sedat; Kiraci, Kasim; Lai, Kee-Hung

doi:10.17402/607

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The humanitarian logistics performance measurement model: A case study of COVID-19

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Akan Ercan , Baştuğ Sedat , Kiraci Kasim , Lai Kee-Hung

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DOI

10.17402/607

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Abstrakty

The COVID-19 pandemic has had a significant adverse impact on economic trends and the ability of enterprises to manage their global supply chain activities. One major challenge relates to handling disruptions in supply chain activities and conducting humanitarian logistics. When facing disruptions in the humanitarian supply chain, non-governmental organizations (NGOs) need to identify relevant scenarios for supply chain processes, both before and after the COVID-19 pandemic, to determine the performance outcomes of these processes. This study aims to measure the logistics performance of the humanitarian supply chain process before and after the COVID-19 pandemic. It adopts the performance criteria from the supply chain operations reference (SCOR) model and the humanitarian logistics success criteria found in the literature for operationalization. Subsequently, the study employs the spherical fuzzy analytic hierarchy process (SF-AHP) methodology as a decision-making tool to prioritize criteria for identifying each aspect of the humanitarian supply chain process. These metrics are valuable for organizations to determine which sustainable supply chain processes are better suited, based on predefined criteria, to mitigate disruptions caused by the pandemic. Document accuracy is identified as the most important metric criterion for the humanitarian supply chain process.

Słowa kluczowe

humanitarian logistics performance measurement analytic hierarchy process spherical fuzzy COVID-19

Wydawca

Wydawnictwo Naukowe Politechniki Morskiej w Szczecinie

Czasopismo

Zeszyty Naukowe Politechniki Morskiej w Szczecinie

Rocznik

2024

Tom

nr 78 (150)

Strony

56--78

Opis fizyczny

Bibliogr. 80 poz., tab.

Twórcy

autor

Akan Ercan

ercan.akan@iste.edu.tr

Barbaros Hayrettin Naval Architecture and Maritime Faculty Department of Maritime Transport Management Engineering

https://orcid.org/0000-0003-0383-8290

autor

Baştuğ Sedat

Bandirma Onyedi Eylul University, Maritime Faculty Department of Maritime Transportation Management Engineering Central Campus, 10200, Bandirma, Balikesir, Turkey

https://orcid.org/0000-0002-7121-2882

autor

Kiraci Kasim

Aeronautics and Astronautics Faculty, Department of Aeronautics Administration Central Campus, 31200, Iskenderun, Hatay, Turkey

https://orcid.org/0000-0002-2061-171X

autor

Lai Kee-Hung

The Hong Kong Polytechnic University, Faculty of Business Department of Logistics and Maritime Studies M628, 6/F, Li Ka Shing Tower, Hung Hom, Kowloon, Hong Kong

https://orcid.org/0000-0001-9296-0882

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2024).

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Bibliografia

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