Analysis and improvement of business processes management - based on value stream mapping (VSM) in manufacturing companies

• Autorzy: Klimecka-Tatar Dorota

Identyfikatory

DOI

10.17512/pjms.2021.23.2.13

Warianty tytułu

PL

Analiza i poprawa zarządzania procesami biznesowymi - w oparciu o mapowanie strumienia wartości (VSM) w firmach produkcyjnych

• Języki publikacji: EN

Abstrakty

EN

Business process management is a very important factor in assessing the effectiveness of production systems (entire enterprises or departments). And while the planning and management of business processes is mastered, it is difficult to create relationships between coexisting processes within one production system. Usually, business process management refers to extracted (isolated) processes, in this case relationships between different processes were looked for. This paper is devoted to the assessment and analysis of the interaction of business processes related to the implementation of one engineering project. The paper presents the results of research carried out in relation to four coexisting business processes in a manufacturing company - with assumption that the four analyzed business processes are located within one project. Business processes were defined on the basis of areas determined in the Big Picture analysis (in Value Stream Mapping analysis). As indicators of the impact of business process elements, the correlation coefficient was taken into account, the value of which determined the impact (or lack of impact) between the components of the various business processes. It has been noticed that the attributes from process 1 (Launching the project implementation) and process 2 (Scheduling and project management) show a very strong and strong correlation with the attributes in other processes 3 (Management and supply of materials) and 4 (Production and distribution). On the basis of the presented results, the critical points of the information / decision flow between the coexisting business processes have been indicated.

PL

Zarządzanie procesami biznesowymi jest bardzo ważnym czynnikiem w ocenie efektywności systemów produkcyjnych (całych przedsiębiorstw lub działów). I o ile planowanie i zarządzanie procesami biznesowymi jest opanowane, trudno jest tworzyć relacje między współistniejącymi procesami w ramach jednego systemu produkcyjnego. Zazwyczaj zarządzanie procesami biznesowymi odnosi się do wyodrębnionych (wyizolowanych) procesów, w tym przypadku poszukiwano relacji pomiędzy różnymi procesami. Artykuł poświęcony jest ocenie i analizie interakcji procesów biznesowych związanych z realizacją jednego projektu inżynierskiego. W artykule przedstawiono wyniki badań przeprowadzonych w odniesieniu do czterech współistniejących procesów biznesowych w przedsiębiorstwie produkcyjnym - przy założeniu, że cztery analizowane procesy biznesowe są ulokowane w ramach jednego projektu. Procesy biznesowe zostały zdefiniowane na podstawie obszarów określonych w analizie Big Picture (w analizie Mapowania Strumienia Wartości). Jako wskaźniki wpływu elementów procesu biznesowego brano pod uwagę współczynnik korelacji, którego wartość określała wpływ (lub brak wpływu) pomiędzy komponentami różnych procesów biznesowych. Zauważono, że atrybuty z procesu 1 (Uruchomienie realizacji projektu) i procesu2 (Planowanie i zarządzanie projektami) wykazują bardzo silną i silną korelację z atrybutami w innych procesach 3 (Zarządzanie i dostawa materiałów) i 4 (Produkcja i dystrybucja). Na podstawie przedstawionych wyników wskazano krytyczne punkty przepływu informacji/decyzji pomiędzy współistniejącymi procesami biznesowymi.

Słowa kluczowe

EN

value stream mapping; business processes management; VSM; process improvement

PL

mapowanie strumienia wartości; zarządzanie procesami biznesowymi; VSM; doskonalenie procesów

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2021
• Tom: Vol. 23, No. 2
• Strony: 213--231
• Opis fizyczny: Bibliogr. 45 poz., rys., tab.

Twórcy

autor

Klimecka-Tatar Dorota

• Czestochowa University of Technology, Faculty of Management

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).