Crucial role of efficient communication on construction projects progress, deliverables and conflicts reduction in the United Arab Emirates

• Autorzy: Al Safarini Nada , Hasan Afnan , Sakhrieh Ahmad , Alnahhal Mohammed , Al Hazza Muataz

Identyfikatory

DOI

10.17512/pjms.2021.23.1.01

Warianty tytułu

PL

Podstawowa rola skutecznej komunikacji w projektach budowlanych postęp, realizacja i redukcja konfliktów w Zjednoczonych Emiratach Arabskich

• Języki publikacji: EN

Abstrakty

EN

Communication in the construction sector is complex, especially in the design phase, that if not properly handled, can reduce productivity. This topic is best studied in the United Arab Emirates (UAE) due to diverse religion, ethnicity and nationalities. The research in this area is considerably increased due to the rapid construction growth during the last two decades. In this context, this research investigates the importance of communication in the construction sector, especially in the design phase. It also investigates project managers’ crucial role in utilizing communication referred to methods among their team members. A questionnaire survey was conducted where 146 respondents were collected and analysed using several statistical methods. Results revealed the importance of communication during the design stage. The most important channels of communication are those among the design team from different disciplines, then successively, consultant (site team) and contractor. The importance of best practices, such as hiring a coordinator between all design departments to reduce conflict and enhance communication, has been emphasized, and holding meetings is mostly the optimum method of communication.

PL

Komunikacja w sektorze budowlanym jest złożona, zwłaszcza w fazie projektowania, która, jeśli nie jest odpowiednio obsługiwana, może obniżyć produktywność. Ten temat najlepiej studiować w Zjednoczonych Emiratach Arabskich (ZEA) ze względu na zróżnicowaną religię, pochodzenie etniczne i narodowości. Badania w tym zakresie ulegają znacznemu nasileniu ze względu na szybki rozwój budownictwa w ostatnich dwóch dekadach. W tym kontekście badanie to bada znaczenie komunikacji w sektorze budowlanym, zwłaszcza na etapie projektowania. Bada również kluczową rolę kierowników projektów w wykorzystywaniu metod komunikacji między członkami zespołu. Przeprowadzono ankietę, w ramach której zebrano i przeanalizowano 146 respondentów za pomocą kilku metod statystycznych. Wyniki ujawniły znaczenie komunikacji na etapie projektowania. Najważniejszymi kanałami komunikacji są te pomiędzy zespołem projektowym z różnych dziedzin, a następnie kolejno konsultant (zespół roboczy) i wykonawca. Podkreślono znaczenie najlepszych praktyk, takich jak zatrudnienie koordynatora między wszystkimi działami projektowymi w celu ograniczenia konfliktów i usprawnienia komunikacji, a organizowanie spotkań jest przeważnie optymalną metodą komunikacji.

Słowa kluczowe

EN

communication; construction projects; conflicts; design team; BIM

PL

komunikacja; projekty budowlane; konflikty; zespół projektowy; BIM

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2021
• Tom: Vol. 23, No. 1
• Strony: 9--22
• Opis fizyczny: Bibliogr. 30 poz., rys., tab.

Twórcy

autor

Al Safarini Nada

• RAK Research and Innovation Center (RAKRIC) , American University of Ras Al Khaimah, Ras Al Khaimah, United Arab Emirates

autor

Hasan Afnan

• Senior Project Architect-Construction Sector, Dubai, United Arab Emirates

autor

Sakhrieh Ahmad

• Mechanical and Industrial Engineering Department, American University of Ras Al Khaimah, Ras Al Khaimah, United Arab Emirates
• Mechanical Engineering Department, University of Jordan, Amman, Jordan

autor

Alnahhal Mohammed

• Mechanical and Industrial Engineering Department, American University of Ras Al Khaimah, Ras Al Khaimah, United Arab Emirates

autor

Al Hazza Muataz

• Mechanical and Industrial Engineering Department, American University of Ras Al Khaimah, Ras Al Khaimah, United Arab Emirates

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).