Initiatives to implement business process management solutions in organizations

• Autorzy: Bitkowska Agnieszka , Dziembek Damian , Gzik Tomasz

Identyfikatory

DOI

10.29119/1641-3466.2025.217.1

• Języki publikacji: EN

Abstrakty

EN

Purpose: The aim of the article is to identify key initiatives in the implementation of business process management solutions in modern organizations. Design/methodology/approach: A review of the relevant literature and studies on business business process management and artificial intelligence. Findings: Classical concepts of the process-oriented approach to management, rooted in the Industrial Revolution, are evolving towards the concept of intelligent business process management based on information technology and artificial intelligence. Practical implications: The presented research results and practical guidelines can be a reference point for both companies already using the process approach and those that are just planning to implement it. Implementing a process-based approach allows not only for better use of resources, but also for increased innovation and the organization's ability to respond effectively to new challenges. Originality/value: The research indicates that both in the strategic and operational perspective of business business process management, artificial intelligence will be increasingly present. The challenge will not be its implementation, but the way it will be used. The way in which organizations integrate AI mechanisms into the management and implementation of business processes will determine their competitive advantage. Therefore, an interesting research direction seems to be to determine in which elements of BPM artificial intelligence is likely to provide the most benefits to companies of specific sizes, models and scopes of operation.

Słowa kluczowe

EN

business process management; BPM initiatives

PL

zarządzanie procesami biznesowymi; inicjatywy BPM

• Wydawca: Wydawnictwo Politechniki Śląskiej
• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2025
• Tom: z. 217
• Strony: 7--14
• Opis fizyczny: Bibliogr. 31 poz.

Twórcy

autor

Bitkowska Agnieszka

• Warsaw University of Technology

• https://orcid.org/0000-0002-2817-8244

autor

Dziembek Damian

• Czestochowa University of Technology

• https://orcid.org/0000-0003-0006-703X

autor

Gzik Tomasz

• Military University of Technology

• https://orcid.org/0000-0001-5874-641X

Bibliografia

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