Motivation and HRM factors relation to the employee loyalty

• Autorzy: Nadeak Bernadetha , Naibaho Lamhot

Identyfikatory

DOI

10.17512/pjms.2020.22.2.18

Warianty tytułu

PL

Czynniki motywacyjne i HRM związane z lojalnością pracownika

• Języki publikacji: EN

Abstrakty

EN

The employee loyalty is an essential factor for the organizational success and has gain the intentions of well renowned researchers and regulators globally. Thus, the basic purpose of this study was to examine the role of education & training, internal communication, organizational culture and employee motivation on employee loyalty. Moreover, mediation of employee motivation is also assessed in the present study. The data is collected from workers in the Indonesian education sector using systematic random sampling. The usable response rate in 67.18%. The data is analyzed using PLS 3.2.9. The results have revealed that there exists a positive relationship between education & training, internal communication, organizational culture, motivation and loyalty. Additionally, the mediating role of motivation is confirmed, as well. The findings of the study are helpful for HRM practitioners and policymakers to develop a strategy for making employees loyal. This study fills the gap between limited studies conducted regarding employee loyalty in the education sector.

PL

Lojalność pracowników jest istotnym czynnikiem sukcesu organizacji i zyskała intencje znanych na całym świecie badaczy i regulatorów. Dlatego podstawowym celem niniejszego badania było zbadanie roli edukacji i szkoleń, komunikacji wewnętrznej, kultury organizacyjnej i motywacji pracowników dla lojalności pracowników. W niniejszym opracowaniu oceniano również mediację motywacji pracowników. Dane są zbierane od pracowników indonezyjskiego sektora edukacji przy użyciu systematycznego losowego pobierania próbek. Wskaźnik odpowiedzi użytkowej w 67,18%. Dane są analizowane za pomocą PLS 3.2.9. Wyniki pokazały, że istnieje pozytywny związek między edukacją i szkoleniami, komunikacją wewnętrzną, kulturą organizacyjną, motywacją i lojalnością. Dodatkowo potwierdza się pośrednicząca rola motywacji. Wyniki badania są pomocne dla praktyków ZZL i decydentów w opracowaniu strategii budowania lojalności pracowników. Badanie to wypełnia lukę pomiędzy ograniczonymi badaniami dotyczącymi lojalności pracowników w sektorze edukacji.

Słowa kluczowe

EN

employee loyalty; motivation; communication; training; Indonesia

PL

lojalność pracowników; motywacja; komunikacja; szkolenia; Indonezja

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2020
• Tom: Vol. 22, No. 2
• Strony: 261--276
• Opis fizyczny: Bibliogr. 30 poz., rys., tab.

Twórcy

autor

Nadeak Bernadetha

• Education Management, Postgraduate Program Universitas Kristen Indonesia, Jakarta. Indonesia

autor

Naibaho Lamhot

• English Education Department, Faculty of Teacher and Training Education, Universitas Kristen Indonesia, Jakarta. Indonesia

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).