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A Systematic Procedure for Modeling Usability Based on Product Design Variables: A Case Study in Audiovisual Consumer Electronic Products

Treść / Zawartość
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
A systematic modeling approach to describing, prescribing, and predicting usability of a product has been presented. Given the evaluation results of the usability dimension (UD) and the measurement of the product’s design variables, referred to as the human interface elements (HIEs), the approach enables one to systematically assess the relationship between the UD and HIEs. The assessed relationship is called a usability model. Once built, such a usability model can relate, in a quantitative manner, the HIEs directly to the UDs, and thus can serve as an effective aid to designers by evaluating and predicting the usability of an existing or hypothetical product. A usability model for elegance of audiovisual consumer electronic products has been demonstrated.
Rocznik
Strony
387--406
Opis fizyczny
Bibliogr. 29 poz., rys., tab., wykr.
Twórcy
autor
  • Division of Mechanical and Industrial Engineering, Pohang University of Science of Technology, Korea
autor
  • Division of Mechanical and Industrial Engineering, Pohang University of Science of Technology, Korea
autor
  • Division of Mechanical and Industrial Engineering, Pohang University of Science of Technology, Korea
autor
  • Division of Mechanical and Industrial Engineering, Pohang University of Science of Technology, Korea
Bibliografia
  • 1.Barton, R. (1997). Pre-experiment planning for designed experiments: Graphical methods. Journal of Quality Technology, 29(3), 307-316.
  • 2.Bennet, J. (1984). Managing to meet usability requirements: Establishing and meeting software development goals. In J. Bennet, D. Case, J. Sandelin, & M. Smith (Eds.), Visual display terminals (pp. 161-184). Englewood Cliffs, NJ, USA: Prentice-Hall.
  • 3.Brinkman, J.A. (1993). Verbal protocol accuracy in fault diagnosis. Ergonomics, 36(11), 1381-1397.
  • 4.Butters, L., & Dixon, R.T. (1998). Ergonomics in consumer product evaluation: An evolving process. Applied Ergonomics, 29(1), 55-58.
  • 5.Chin, J.P., Diehl, V.A., & Norman, K.L. (1988). Development of an instrument measuring user satisfaction of the human-computer interface. In Proceedings of CHI’88 (pp. 213-218). New York, NY, USA: ACM Press.
  • 6.Coleman, D., & Montgomery, D. (1993). A systematic approach to planning for a designed experiment. Technometrics, 35, 1-27.
  • 7.Gelderman, M. (1998). The relation between user satisfaction on information systems and performance. Information and Management, 34, 11-18.
  • 8.Han, S.H., Jung, E.S. Chung, M., Kwahk, J., & Park, S. (1998). Psychophysical methods and passenger preferences of interior designs. Applied Ergonomics, 29(6), 499-506.
  • 9.Han, S.H., Song, M., & Kwahk, J. (1999). A systematic method for analyzing magnitude estimation data. International Journal of Industrial Ergonomics, 23, 513-524.
  • 10.Han, S.H., Yun, M.H., Kim, K., & Cho S. (1998). Development of a usability evaluation method. Unpublished technical report No. 97-G-17-01-A-15, Ministry of Science and Technology, Korea.
  • 11.Han, S.H., Yun, M.H., Kim, K., Hong, S., & Kim, J. (2001). Identifying mobile phone design features critical to user satisfaction. Manuscript submitted for publication.
  • 12.Han, S.H., Yun, M.H., Kwahk, J., & Hong, S.W. (in press). Usability of consumer electronic products. International Journal of Industrial Ergonomics.
  • 13.Jordan, P.W. (1997). The four pleasures: Taking human factors beyond usability. In P. Seppälä, T. Luopajärvi, C.-H. Nygård, & M. Mattila (Eds.), Proceedings of the 13th Triennial Congress of the International Ergonomics Association, Tampere, Finland, 1997 (Vol. 2, pp. 633-635). Helsinki, Finland: Finnish Institute of Occupational Health.
  • 14.Jordan, P.W. (1998a). An introduction to usability. London, UK: Taylor & Francis.
  • 15.Jordan, P.W. (1998b). Human factors for pleasure in product use. Applied Ergonomics, 29(1), 25-33.
  • 16.Kalawsky, R.S. (1999). VRUSE - A computerized diagnostic tool for usability evaluation of virtual/synthetic environment systems. Applied Ergonomics, 30, 11-25.
  • 17.Keinonen, T. (1997). Expected usability and product preference. In Proceedings of the Conference on Designing Interactive Systems (pp. 197-204). New York, NY, USA: ACM Press.
  • 18.Kwahk, J. (1999). A methodology for evaluating the usability of audiovisual consumer electronic products. Unpublished doctoral dissertation, Pohang University of Science and Technology, Pohang, Republic of Korea.
  • 19.Montgomery, D. (1997). Design and analysis of experiments (4th ed.). New York, NY, USA: Wiley.
  • 20.Myers, R.H. (1990). Classical and modern regression with application (2nd ed.). Boston, MA, USA: PWS-KENT.
  • 21.Nagamachi, M. (1995). Kansei engineering: A new ergonomic consumer-oriented technology for product development. International Journal of Industrial Ergonomics, 15, 3-11.
  • 22.Nielsen, J. (1993). Usability engineering. New York, NY, USA: AP Professional.
  • 23.Rogers, W., Gilbert, D., & Cabrera, E. (1997). An analysis of automatic teller machine usage by older adults: A structured interview approach. Applied Ergonomics, 28(3), 173-180.
  • 24.Rubin, J. (1994). Handbook of usability testing. New York, NY, USA: Wiley.
  • 25.Shackel, B. (1984). The concept of usability. In J. Bennet, D. Case, J. Sandelin, & M. Smith (Eds.), Visual display terminals (pp. 45-87). Englewood Cliffs, NJ, USA: Prentice-Hall.
  • 26.Stanton, N., & Young, M. (1998). Is utility in the mind of the beholder? - A study of ergonomics methods. Applied Ergonomics, 29(1), 41-54.
  • 27.Williges, R.C., Williges, B.H., & Elkerton, J. (1987). Software interface design. In G. Salvendy (Ed.), Handbook of human factors (pp. 1416-1449). New York, NY, USA: Wiley.
  • 28.Woodson, B.T., Tillman, B., & Tillman, P. (1992). Human factors design handbook: Information and guidelines for the design of systems, facilities, equipment, and products for human use (2nd ed.). New York, NY, USA: McGraw-Hill.
  • 29.Yun, M.H., Han, S.H., Ryu, T., & Yoo, K. (2001). Determination of critical design variables based on the characteristics of product image/impression: Case study of office chair design. In Proceedings of the Human Factors and Ergonomics Society 45th Annual Meeting (pp. 712-716) Santa Monica, CA, USA: Human Factors and Ergonomics Society.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-7b8aa169-a7cc-4378-87c7-47d19cdfb00a
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