Technological and Managerial Aspects in the Context of Business Process Management and Optimization

• Autorzy: Rudolf Łukasz , Roszak Marek

Identyfikatory

DOI

10.7494/dmms.2024.si.6705

• Konferencja: 5th Polish BPM Symposium
• Języki publikacji: EN

Abstrakty

EN

This article presents an original business-process-management (BPM) approach that integrates modern information technologies with managerial methods to enhance operational agility and organizational adaptability in a dynamic environment. The findings indicated that a harmonious integration of diverse information technologies with managerial methods significantly improved the execution of processes and enhanced organizational efficiency in achieving strategic objectives. A two-stage analysis was conducted, including a detailed review of key tools and strategies that supported essential business processes such as production, distribution, customer service, and order processing. Subsequently, the interdependencies among these processes were assessed, thus analyzing their impacts on operational flexibility and fluidity. The results suggested that an integrated approach that combines modern information technologies with managerial methods leads to significant improvements in performance, shorter lead times, optimized resource utilization, and faster responses to changing market demands. This study provides practical insights for those organizations that seek to maximize the benefits of digitalization and implement proven managerial methods to improve operational outcomes and achieve sustainable competitive advantages amid increasing competition and dynamic market changes.

Słowa kluczowe

EN

business process management; BPM; process optimization; technology integration; operational efficiency

• Wydawca: AGH University of Science and Technology Press
• Czasopismo: Decision Making in Manufacturing and Services
• Rocznik: 2024
• Tom: Special Issue: Business Process Management
• Strony: 27--38
• Opis fizyczny: Bibliogr. 18 poz., tab.

Twórcy

autor

Rudolf Łukasz

• School of Doctors, Silesian University of Technology, Faculty of Mechanical Engineering, Gliwice, Poland

• https://orcid.org/0000-0001-9430-8513

autor

Roszak Marek

• Faculty of Mechanical Engineering, Silesian University of Technology, Gliwice, Poland

• https://orcid.org/0000-0002-4035-8360

Bibliografia

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• Brocke J., vom & Mendling J. (Eds.). (2018). Business Process Management Cases: Digital Innovation and Business Transformation in Practice. Cham: Springer. DOI: https://doi.org/10.1007/978-3-319-58307-5.
• Dumas M., La Rosa M., Mendling J. & Reijers H.A. (2018). Fundamentals of Business Process Management. Berlin, Heidelberg: Springer. DOI: https://doi.org/10.1007/978-3-662-56509-4.
• Fettke P. & Loos P. (2007). Reference Modeling for Business Systems Analysis. Hershey, London, Melbourne, Singapore: Idea Group Publishing.
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• Gadatsch A. (2023). Business Process Management: Analysis, Modelling, Optimisation and Controlling of Processes. Berlin, Heidelberg: Springer. DOI: https://doi.org/10.1007/978-3-658-41584-6.
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• Rosemann M. & vom Brocke J. (2015). The six core elements of business process management. In: M. Rosemann & J. vom Brocke (Eds.), Handbook on Business Process Management 1. International Handbooks on Information Systems. Berlin, Heidelberg: Springer, pp. 105–122. DOI: https://doi.org/10.1007/978-3-642-45100-3_5.
• Rudolf Ł. & Roszak M. (2024). Efficiency of the product-development process as a factor determining the effectiveness of implementation for subsequent project phases ACC APQP. Materials and Technology, 58(3), pp. 429–431. DOI: https://doi.org/10.17222/mit.2023.1085.
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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025)