Factors affecting the decision on the use of electronic wallet by people in Danang city

• Autorzy: Trinh Le Tan , Huynh Kim Mai Thy , Nguyen Kim Minh Khoi , Ho Ngoc Trinh , Chau Thi Tuyet Chi , Nguyen Vu Luan

Identyfikatory

DOI

10.15439/2022M3368

• Konferencja: Proceedings of the 2022 International Conference on Research in Management & Technovation
• Języki publikacji: EN

Abstrakty

EN

The trend of non-cash payments is increasing in popularity; yet, the limited number of e-wallet users in Danang City is due to numerous barriers. This study intends to identify the elements that affect people's behavioral intentions to use e-wallet in Danang. The research employed both qualitative and quantitative methodologies. For qualitative study, we utilized grounded theory, which is comprised of seventy prior studies; for quantitative research, 204 respondents in Danang City, who are users of the e-wallet program, responded to the structured questionnaire. Perceived simplicity, perceived usefulness, perceived security, social impact, attitude, and enabling conditions are all put to the test. Intentions to use an electronic wallet are heavily influenced by five factors: simplicity of use, security, usefulness, social impact, and enabling conditions. The study explores potential variables that influence e-wallet usage intentions and presents an integrated framework for this aspect. Thus, it becomes a reliable resource for future research. The findings of this study will help e-wallet providers increase e-wallet usage.

Słowa kluczowe

EN

e-wallet; digital wallet; intention to use; online payment; cashless transaction

• Wydawca: Polskie Towarzystwo Informatyczne
• Czasopismo: Annals of Computer Science and Information Systems
• Rocznik: 2022
• Tom: Vol. 34
• Strony: 263--273
• Opis fizyczny: Bibliogr. 60 poz., rys., tab.

Twórcy

autor

Trinh Le Tan

• Business Department FPT, University Danang, Vietnam

autor

Huynh Kim Mai Thy

• Business Department FPT, University Danang, Vietnam

autor

Nguyen Kim Minh Khoi

• Business Department FPT, University Danang, Vietnam

autor

Ho Ngoc Trinh

• Business Department FPT, University Danang, Vietnam [e-mail]

autor

Chau Thi Tuyet Chi

• Business Department FPT, University Danang, Vietnam

autor

Nguyen Vu Luan

• Business Department FPT, University Danang, Vietnam

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2024).