Identyfikatory
Warianty tytułu
Języki publikacji
Abstrakty
In the theoretical part, this article presents the basic conditions for the organization of air transport cargo divided into different types of cargo shipments. Then an analysis of the Polish market of air cargo shipments is presented, taking into account the type of companies, airlines and airports that support them. In the research part, an FMEA analysis of an entity providing air cargo transport organization services was made, presenting several disadvantages and possible remedial actions that contribute to the improvement of the quality of services.
Czasopismo
Rocznik
Tom
Strony
69--76
Opis fizyczny
Bibliogr. 14 poz., rys., tab.
Twórcy
autor
- Silesian University of Technology, Katowice, Poland
autor
- Silesian University of Technology, Katowice, Poland
Bibliografia
- [1] Urząd Lotnictwa Cywilnego. Wykaz posiadaczy Certyfikatu Przewoźnika Lotniczego (AOC ) - stan na dzień 2018-04-17 (in Polish: Civil Aviation. List of Air Operator Certificate (AOC ) holders - as on 2018- 04-17)
- [2] http://www.ulc.gov.pl/_download/operacje_lotnicze/certyfikacja/WykazPrzewoznikow_2018-04-17.pdf
- [3] Civil Aviation Authority of Republic of Poland,. Statistics - freight on board http://www.ulc.gov.pl/_download/regulacja_rynku/statystyki/2018/IV-kw-2018/by_org_cargo_4kw2017.pdf
- [4] Hamrol A., Mantura W. Zarządzanie jakością: teoria i praktyka. Wydawnictwo Naukowe PWN, 2011 (in Polish: Quality management: theory and practice).
- [5] Filas K. Analiza procesów logistycznych w transporcie lotniczym na przykładzie stosowania kontenerów lotniczych w Polsce i na świecie. Praca dyplomowa inżynierska. Promotor: M. Cieśla. 2016. 87 p. [in Polish: Analysis of logistic processes in air transport on the example of using air containers in Poland and in the world. Engineer dissertation thesis. Supervisor: M. Cieśla]
- [6] Zhang A., Zhang, Y. Issues on liberalization of air cargo services in international aviation. Journal of Air Transport Management 2002, 8(5), pp. 275-287.
- [7] Kazda A., Caves R. E. (ed.). Airport design and operation. Emerald Group Publishing Limited, 2010.
- [8] Wen Ch.-H., Tsai M.-Ch., Lin Ch.-H. Classification and competition analysis of air cargo logistics providers: The case of Taiwan’s high-technology industry. Journal of Air Transport Management, 2011, 17.2, pp. 106-109.
- [9] Zhang A., Zhang Y. Issues on liberalization of air cargo services in international aviation. Journal of Air Transport Management, 2002, 8.5, pp. 275-287.
- [10] Hellermann R. Capacity options for revenue management: theory and applications in the air cargo industry. Springer Science & Business Media, 2006.
- [11] Stamatis D. H. Failure mode and effect analysis: FMEA from theory to execution. ASQ Quality Press, 2003.
- [12] Lipol L. S.,Haq J. Risk analysis method: FMEA/FMECA in the organizations. International Journal of Basic& Applied Sciences, 2011, 11.5, pp. 74-82.
- [13] Chuang P.-T. Combining service blueprint and FMEA for service design. The Service Industries Journal, 2007, 27.2, pp. 91-104..
- [14] Jegadheesan C., et al. Design and development of modified service failure mode and effects analysis model. International Journal of Services and w.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-77a42ece-5614-4540-a39b-6ae41f0dc340