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Tytuł artykułu

Researching attitudes towards work in hotel industry in Croatia and Montenegro

Treść / Zawartość
Identyfikatory
Warianty tytułu
PL
Postawy badawcze wobec pracy w branży hotelowej w Chorwacji i Czarnogórze
Języki publikacji
EN
Abstrakty
EN
The main goal of this research is to explore the differences between hypothetical attitude towards work in the hotel industries of Croatia (CRO) and Montenegro (MNE) among the employees that have full time contract and the employees with some other (non-standard) type of contract. The purpose of this research is to correlate their attitudes with the type of contract they have and demographical features. There are five hypotheses and through the research some of them have been accepted and others rejected. The results of field research have been used as primary data. Survey has been conducted among hotel employees (N=452) along the Adriatic coast during the summer season 2018. Scientific methods of analysis and synthesis together with descriptive statistics and t-test, have been used to evaluate, formulate and present the results. The results obtained may be very important for managers in hospitality industry in the function of more efficient management of human resources, better prediction of employees’ behavior and adaptation of the strategy related to human resources.
PL
Głównym celem tych badań jest zbadanie różnic między hipotetycznym podejściem do pracy w branży hotelarskiej w Chorwacji (CRO) i Czarnogórze (MNE) wśród pracowników, którzy mają umowę na pełny etat, a pracownikami z innymi (niestandardowymi) ) typ kontraktu. Celem tych badań jest skorelowanie ich postaw z rodzajem umowy i cechami demograficznymi. Istnieje pięć hipotez i niektóre z nich zostały zaakceptowane, a inne odrzucone. Wyniki badań terenowych zostały wykorzystane jako dane pierwotne. W sezonie letnim 2018 r. Przeprowadzono badanie wśród pracowników hoteli (N = 452) wzdłuż wybrzeża Adriatyku. Do oceny, formułowania i prezentacji wyników zastosowano naukowe metody analizy i syntezy wraz ze statystykami opisowymi i testem t. Uzyskane wyniki mogą być bardzo ważne dla menedżerów w branży hotelarskiej w funkcji bardziej wydajnego zarządzania zasobami ludzkimi, lepszego przewidywania zachowań pracowników i dostosowania strategii związanej z zasobami ludzkimi.
Rocznik
Strony
301--314
Opis fizyczny
Bibliogr., 32 poz., rys., tab.
Twórcy
  • Faculty of Tourism and Hospitality Management, Opatija
  • University of Montenegro
  • University of Mediteranian
Bibliografia
  • 1. Arntz M., Gregory T., Zierahan U., (2016). The Risk of Automation Jobs in OECD countries: A Comparative Analysis, OECD Social, Employment and Migration, Working Papers 189, https://www.ifuturo.org/sites/default/files/docs/automation.pdf
  • 2. Bahtijarevic-Siber F., (1999). Human potential management, Zagreb, Golden marketing (in Croatian).
  • 3. Becic M., Matic Sosic M., Jasprica D., (2019). The Role of Precarious Employment in Emigration Flows from Croatia, Montenegrin Journal of Economics, 15(4), 173-182.
  • 4. Bilan, Y., Mishchuk, H., & Dzhyhar, T. (2017). Human capital factors and remuneration: analysis of relations, modelling of influence. Business: Theory and Practice, 18, 208-214.
  • 5. Bilic A., (2009). Flexible types of employment and labour law, Proceeding of the Law Faculty of the University of Rijeka, 30(2), 920-942 (in Croatian)
  • 6. Blagojevic Popovic O., Nikic V., Bulatovic I., Delibasic M., (2018). Modeling Perceived Quality, Customer Satisfaction and Probability of Guest Returning to the Destination, Montenegrin Journal of Economics, 14(1), 69-78.
  • 7. Cyrek, M. (2017). Modernization of employment structures enhancing socioeconomic cohesion in the European Union countries. Journal of International Studies, 10(3), 189-205.
  • 8. De Cuyper N. et al., (2014). Felt job insecurity and union membership: the case of temporary workers, Social Research, 23(4), 577-591 (in Croatian).
  • 9. De Cuyper N., De Witte H., Isaksson K., (2005). Employment contracts: How to deal with diversity? in N. De Cuyper, K. Isaksson, H. De Witte (Eds.), Employment contracts and well-being among European workers, 15–34, Hampshire, UK, Ashgate Publishing
  • 10. Degryse C., (2016). Digitalisation of the Economy and Its Impact on Labour Markets, ETUI Working Paper, 2016.02.
  • 11. Draskovic V., Draskovic M., Bilan S., (2019). Motivation, Methodology and Phenomenology of Institutional Nihilism in the SEE countries, Montenegrin Journal of Economics, 15(2), 7-14.
  • 12. Draskovic V., Bilan S., (2019). Perception of the social status of intelligence in selected countries of the former Yugoslavia, Economics and Sociology, 12(2), 319-327.
  • 13. Einav L., Farronato C., Levin J., (2016). Peer-to-Peer Markets, Annual Review of Economics, 8, 615-635.
  • 14. Esichaikul R., Baum, T., (1998). The case for government involvment in human resource development: a study of the Thai hotel industry, Tourism Management, 19 (4), 359-370.
  • 15. Flek V., Hála M., Mysíková M., (2015). Labour Market Response to Economic Crisis in Central Europe: is there Room for Common Policy Approach?, Economics and Sociology, 8(2), 15-27.
  • 16. International Labour Organization (ILO), (2012). From precarious work to decent work: outcome document to the workers' symposium on policies and regulations to combat precarious employment, Geneva, International Labour Organization.
  • 17. Jerneic Z., Kultesa V., (2012). Job attitudes, job performance and turnover intentions of scientists, Modern Psychology, 15(1), 43-64 (in Croatian).
  • 18. Kalleberg A., Vallas S., (2018). Probing Precarious Work: Theory, Research and Politics, Research in the Sociology of Work, Emerald Publishing, 31, 1-30.
  • 19. Kopycińska D., Kryńska E., (2016). The precariat in the labour market in Poland – social and economic aspects, Journal of International Studies, 9(2), 79-89,
  • 20. Kulusic J., (2009). Is it Worth Flexibility-The Croatian Labor Market, Zagreb, TIM press (in Croatian).
  • 21. Lee D., Hampton M., Jeyacheya J., (2015). The political economy of precarious work in the tourism industry in small island developing states, Review of International Political Economy, 2281), 194-223.
  • 22. McKay S. et al., (2012). Study on Precarious work and social rights, url: ec.europa.eu/social/ BlobServlet?docId=7925&langId=en.
  • 23. Meliani P.F., Gomes E.T.A., (2010). Contradictions between the worker and the importance of the precariousness of labor relations in tourism: first survey notes of a doctoral thesis, Revista Turismo & Desenvolvimento, 13/14(1), 117-126.
  • 24. OECD, (2014). OECD Employment Outlok 2014. OECD Publshing, https://read.oecd-ilibrary.org/employment/oecd-employment-outlook-2014_empl_outlook-2014-en#page4
  • 25. OECD, (2016). New Forms of Work in the Digital Economy, OECD Digital Economy Papers, No. 260, OECD Publishing, Paris,
  • 26. Open Society, (2013). Technology and Future of Work: The State of the Debate, Roosevelt Institute.
  • 27. Union of autonomous trade unions of Croatia, (2016). Guidelines for organization and protection of the union's precarious workers and their rights, www.sssh.hr/upload_data/ckeditor/SMJERNICE%20prekarni%20radnici.doc
  • 28. Slavnic Z., (2013). Working in the 'Bleak House' - an autoethnographic study of ethnic segmentation, precarization and informalization in the London hotel industry, Hospitality and Society, 3(1), 7-24,
  • 29. Standing G., (2011). The Precariat: The New Dangerous Class, London, Bloomsbury Academic.
  • 30. Starcevic M., (2014). Precarious Work and the Impossibility of a Precarious Class, Discrepancy, 13(19), 37-57 (in Croatian).
  • 31. Ucur M., (2017). Permanent seasonal workforce-richness not burden (de lege lata and de lege ferenda), Proceedings of the 3rd International Scientific and Professional Conference The Challenges of Today, Sibenik, 51-69 (in Croatian).
  • 32. Valenduc G., Vendramin P., (2016). Work in the digital economy: sortning the old from the new, European Trade Union Institute, 8, 615-635.
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-760ac348-a800-42e5-af91-61538b43c0de
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