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Tytuł artykułu

Communication and Knowledge Management in Innovative Enterprises : Literature Review Perspective

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Warianty tytułu
PL
Komunikacja i zarządzanie wiedzą w innowacyjnych przedsiębiorstwach : przegląd literatury
Języki publikacji
EN
Abstrakty
EN
The main goal of this study is to show how the communication with the main stakeholders in innovative enterprises influences the knowledge management and sharing in the innovative processes. The research method are the critical analysis of the literature, as well as the synthesis. Based on the carried out analyses indicated that knowledge management and knowledge sharing are key to innovative processes and should exploit the potential of ICTs. In addition, the communication with stakeholders - both using traditional and modern means - should be implemented in innovative processes. Traditional forms of communication with stakeholders should not be depreciated. The form of communication determines processes of knowledge management, so it should arise from the possibilities, needs and limitations of the different classes of stakeholders, as well as an enterprise itself.
PL
Głównym celem opracowania jest wskazanie, w jaki sposób komunikowanie się z głównymi interesariuszami w innowacyjnych przedsiębiorstwach wpływa na zarządzanie wiedzą i jej wymianę w procesach innowacyjnych. Metody badawcze to krytyczna analiza literatury, a także synteza. Na podstawie przeprowadzonych analiz wskazano, że zarządzanie wiedzą i dzielenie się nią ma kluczowe znaczenie dla procesów innowacyjnych i powinno wykorzystywać potencjał ICT. Ponadto komunikowanie się z interesariuszami - z wykorzystaniem zarówno tradycyjnych, jak i nowoczesnych środków komunikowania się - powinno być wdrażane w procesach innowacyjnych. Tradycyjne formy komunikowania się z interesariuszami nie powinny być deprecjonowane. Forma komunikacji determinuje procesy zarządzania wiedzą, więc powinna wynikać z możliwości, potrzeb i ograniczeń różnych grup zainteresowanych stron, a także samego przedsiębiorstwa.
Rocznik
Strony
41--55
Opis fizyczny
Bibliogr. 53 poz., rys., tab.
Twórcy
  • National University of Political Studies and Public Administration in Bucharest Faculty of Management
  • Military University of Technology, Faculty of Security, Logistics and Management
  • Military University of Technology, Faculty of Security, Logistics and Management
Bibliografia
  • [1] Anokhin, S., Wincent, J., Parida, V., Chistyakova, N., Oghazi, P., 2019. Industrial clusters, flagship enterprises and regional innovation, Entrepreneurship and Regional Development, No. 31(1/2).
  • [2] Attaran, M., Woods, J., 2018. Cloud Computing Technology: A Viable Option for Small and Medium-Sized Businesses, Journal of Strategic Innovation and Sustainability, No. 13(2).
  • [3] Bessen, J., Nuvolari, A., 2019. Diffusing new technology without dissipating rents: some historical case studies of knowledge sharing, Industrial and Corporate Change, No. 28(2).
  • [4] Bitkowska, A., 2013. Process management in contemporary organizations, Difin, Warsaw.
  • [5] Blombäck, A., Brunninge, O., 2016. Identifying the Role of Heritage Communication: A Stakeholder–Function Framework, International Studies of Management and Organization, No. 46(4).
  • [6] Boons, F., Montalvo, C., Quist, J.J.N., Wagner, M., 2013. Sustainable innovation, business models and economic performance: an overview, Journal of Cleaner Production, No. 45.
  • [7] Bourne, L., 2009. Stakeholder relationship management. A maturity model for organizational implementation, Gower, Farnham.
  • [8] Bragantini, D., Licciardi, M., 2017. Stakeholders communication approach: A new era, Project Management Development - Practice and Perspectives, vol. VI, issue VII.
  • [9] Chen, X., Lu, Y., Zhu, L., 2017. Product cycle, contractibility, and global sourcing, Journal of Development Economics, No. 127.
  • [10] Collins, Ch., Kehoe, R., 2017. Examining Strategic Fit and Misfit in the Management of Knowledge Workers, ILR Review, No. 70(2).
  • [11] Desmarchelier, B., Zhang, L., 2018. Innovation networks and cluster dynamics, Annals of Regional Science, No. 61(3).
  • [12] Dostie, B., 2018. The Impact of Training on Innovation, ILR Review, No. 71(1).
  • [13] Fortunato, J.A., Gigliotti, R.A., Ruben, B.D., 2017. Racial Incidents at the University of Missouri: The Value of Leadership Communication and Stakeholder Relationships, International Journal of Business Communication, No. 54(2).
  • [14] Freeman, R.E., 2004. A stakeholder theory of the modern corporation, [in:] T.L. Beaucham, N.E. Bowie (Eds.), Ethical theory and business, Pearson/Prentice Hall, New Jersey.
  • [15] Freeman, R.E., Harrison, J.S., Wicks, A.C., Parmar, B.L., de Colle, S., 2010. Stakeholder Theory. The state of the art, Cambridge University Press, Cambridge.
  • [16] Friedman, A.M., Miles, S., 2009. Stakeholders. Theory and practice, Oxford University Press, Oxford.
  • [17] Geissinger, A., Laurell, Ch., Öberg, Ch., Sandström, Ch., 2019. How sustainable is the sharing economy? On the sustainability connotations of sharing economy platforms, Journal of Cleaner Production, No. 206.
  • [18] Giest, S., 2019. Trust Dynamics in Innovation Networks: The Chicago Life Science Cluster, Administration and Society, No. 51(2).
  • [19] Gyusun, H., Jeongcheol, L., Jinwoo, P., Tai-Woo, Ch., 2017. Developing performance measurement system for Internet of Things and smart factory environment, International Journal of Production Research, No. 55(9).
  • [20] Hąbek, P., 2011. The innovation process and new tools to improve the quality, Problemy Jakości, No. 2.
  • [21] Habjan, K.B., Pucihar, A., 2017. Cloud Computing Adoption Business Model Factors: Does Enterprise Size Matter?, Engineering Economics, No. 28(3).
  • [22] Hoffman, D., Novak, T.P., 2018. Consumer and Object Experience in the Internet of Things: An Assemblage Theory Approach, Journal of Consumer Research, No. 44(6).
  • [23] Igielski, M., 2017. Assumptions to the model of managing knowledge workers in modern organizations, Management, No. 21(1).
  • [24] Janasz, W., Janasz, K., 2018. Categories of Knowledge in Innovative Organisation Processes, Studia i Prace WNEiZ US, No. 52.
  • [25] Leung, X.Y., Xue, L., Wen, H., 2019. Framing the sharing economy: Toward a sustainable ecosystem, Tourism Management, No. 71.
  • [26] Lin, Y., Hongyi, M., Zongjun, W., 2019. How paradoxical leadership affects ambidextrous innovation: The role of knowledge sharing, Social Behavior and Personality: An International Journal, No. 47(4).
  • [27] Mącik, R., 2018. Perception of the Internet of Things Technology and Devices by Young Consumers, Handel Wewnętrzny, No. 5.
  • [28] Maxwell, S.P., Carboni, J.L., 2014. Stakeholder communication in service implementation networks: expanding relationship management theory to the nonprofit sector through organizational network analysis, International Journal of Nonprofit and Voluntary Sector Marketing, No. 9.
  • [29] McGowan, C.G., Reid, K.L.P., Styger, L.E.J., 2018. The Knowledge Enhancement Process of Knowledge Workers, Journal of Organizational Psychology, No. 18(1).
  • [30] Moczydłowska, J.M., Korombel, A., Bitkowska, A., 2017. Relacje jako kapitał organizacji [Relationships as a capital of the organization], Difin, Warsaw.
  • [31] Mohajan, H.K., 2019. Knowledge Sharing among Employees in Organizations, Journal of Economic Development, Environment and People, No. 8(1).
  • [32] Netter, S., Pedersen, E.R.G., Lüdeke-Freund, F., 2019. Sharing economy revisited: Towards a new framework for understanding sharing models, Journal of Cleaner Production, No. 221.
  • [33] Rajhans, K., 2018. Effective Communication Management: A Key to Stakeholder Relationship Management in Project-Based Organizations, IUP Journal of Soft Skills, No. 12(4).
  • [34] Ritter, M., Schanz, H., 2019. The sharing economy: A comprehensive business model framework, Journal of Cleaner Production, No. 213.
  • [35] Sachs, S., Rühli, E., 2011. Stakeholders matter. A new paradigm for strategy in society, Cambridge University Press, Cambridge.
  • [36] Schreiber, E.S., 2001. Why do many otherwise smart CEO’s mismanage the reputation asset of their company?, Journal of Communication Management, No. 6(3).
  • [37] Schultz, M., Nielssen, K.U., Boege, S., 2001. Nominations for the most visible companies for the Danish RQ, Corporate Reputation Review, No. 4(4).
  • [38] Sher, P., Yang, Ph., 2005. The effects of innovative capabilities and R and D clustering on firm performance: the evidence of Taiwan’s semiconductor industry, Technovation, No. 25(1).
  • [39] Sopińska, A., Dziurski, P., 2018. Open innovation. The prospect of collaboration and knowledge management, Warsaw School of Economics, Warsaw.
  • [40] Stenius, M., Haukkala, A., Hankonen, N., Ravaja, N., 2017. What Motivates Experts to Share? A Prospective Test of the Model of Knowledge-Sharing Motivation, Human Resource Management, No. 56(6).
  • [41] Sztompka, P., 2007. Zaufanie. Fundament społeczeństwa [Trust. The Foundation of Society], Znak, Cracow.
  • [42] Szwajca, D., 2015. The importance of dialogue with stakeholders in building the company’s reputation as a smart organization, Scientific Notebooks of the Silesian University of Technology, No. 86.
  • [43] Szwajca, D., 2016. Business reputation management. Construction and reconstruction of stakeholders’ trust, CeDeWu, Warsaw.
  • [44] von Delft, S., Kortmann, S., Gelhard, C., Pisani, N., 2018. Leveraging global sources of knowledge for business model innovation, Long Range Planning (in press, corrected proof, available online 3 September 2018).
  • [45] Wah, N.C., Zawawi, D., Yusof, R.N.R., Sambasivan, M., 2018. The mediating effect of tacit knowledge sharing in predicting innovative behaviour from trust, International Journal of Business and Society, No. 19(3).
  • [46] Waters, R.D., 2010. The use of Social Media by Nonprofit Organizations: An Examination from the Diffusion of Innovations Perspective, IGI Global, Hershey, PA.
  • [47] Wereda, W., 2018. Model of Building Stakeholder Engagement in the Functioning of the Organization - Trust and Risk, Annales Universitatis Mariae Curie-Skłodowska, sectio H (Oeconomia), No. LII(6).
  • [48] Wereda, W., Paliszkiewicz, J., Lopes, I.T., Woźniak, J., Szwarc, K., 2016. Intelligent Organization (IO) towards contemporary trends in the process of management - selected aspects, Military University of Technology, Warsaw.
  • [49] Wójcik, J., 2011. Ideas of the Web 2.0 and prosumers as manifestations of the mythologization of the modern world, [in:] A. Zaorska. (Ed.), Chaos or creative destruction? Towards new models in the economy and politics, Warsaw School of Economics, Warsaw.
  • [50] Wojnicka-Sycz, E., 2013. ICT Tools Supporting Innovation Process, Management and Finance, No. 11(4).
  • [51] Woźniak, J., Wereda, W., 2018. Premises of using information and communication technologies (ICTs) in communication with stakeholders: risk management perspective, Hyperion International Journal of Econophysics and New Economy, No. 11(2).
  • [52] Zaskórski, P., 2012. Information asymmetry in process management, Military University of Technology, Warsaw.
  • [53] Zaskórski, P., Woźniak, J., Szwarc, K., Tomaszewski, Ł., 2015. Project management in a holistic approach, Military University of Technology, Warsaw.
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-7577b900-8f65-4583-a277-ff541186bccd
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