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Tytuł artykułu

Trustworthy online shopping with price impact

Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Internet shopping is one of the main pillars of electronic commerce. According to the literature, the Internet Shopping Optimization Problem (ISOP) has been defined in order to optimize the global cost of online purchase, taking into account both the cost of products and shipping. In this study, it was decided to propose and analyze a very interesting, and really substantial, extension of the ISOP. Namely, trust factors were subjected to careful analysis from the customer point of view. The analysis is based on a specially prepared questionnaire, supplemented by the information from the literature and our own observations. Thus, it was possible to propose a definition of a new mathematical model of the problem, and to prove its affiliation to the class of strongly NP-hard problems. In addition, the heuristic algorithm is proposed, which can be used to solve the problem.
Rocznik
Strony
121--136
Opis fizyczny
Bibliogr. 37 poz., fig., tab.
Twórcy
autor
  • Institute of Computing Science, Poznan University of Technology, Poznan, Poland
  • Tecnologico Nacional de Mexico, Instituto Tecnologico de Ciudad Madero, Madero Tamaulipas, Mexico
Bibliografia
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  • [2] Antczak M., Kasprzak M., Lukasiak P., Blazewicz J., Structural alignment of protein descriptors - a combinatorial model, BMC Bioinformatics, 17, 1, 2016, 383.
  • [3] Ari M.S.M., Sylvester M., Zakuan N., Ismail K., Ali K.M., Consumer Perceived Risk, Attitude and Online Shopping Behaviour; Empirical Evidence from Malaysia, in: IOP Conference Series: Materials Science and Engineering, 58, IOP Publishing, 2014.
  • [4] Blazewicz J., Bouvry P., Kovalyov M.Y., Musial J., Erratum to: Internet shopping with price-sensitive discounts, 4OR-A Quarterly Journal of Operations Research, 12, 4, 2014, 403-406.
  • [5] Blazewicz J., Bouvry P., Kovalyov M.Y., Musial J., Internet shopping with price sensitive discounts, 4OR-A Quarterly Journal of Operations Research, 12, 1, 2014, 35-48.
  • [6] Blazewicz J., Cheriere N., Dutot P.F., Musial J., Trystram D., Novel dual discounting functions for the Internet shopping optimization problem: new algorithms, Journal of Scheduling, 19, 3, 2016, 245-255.
  • [7] Blazewicz J., Kovalyov M., Musial J., Urbanski A., Wojciechowski A., Internet shopping optimization problem, International Journal of Applied Mathematics and Computer Science, 20, 2, 2010, 385-390.
  • [8] Blazewicz J., Musial J., E-Commerce Evaluation - Multi-Item Internet Shopping. Optimization and Heuristic Algorithms, in: B. Hu, K. Morasch, S. Pickl, M. Siegle (eds.), Operations Research Proceedings 2010: Selected Papers of the Annual International Conference of the German Operations Research Society, Springer Berlin Heidelberg, 2011, 149-154.
  • [9] Chu W., Choi B., Song M., The Role of On-line Retailer Brand and Infomediary Reputation in Increasing Consumer Purchase Intention, International Journal of Electronic Commerce, 9, 2005, 115-127.
  • [10] Nielsen Company, Global Online Shopping Report, 2014, http://www.nielsen.com/us/en/insights/news/2010/global-online-shopping-report.html.
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  • [16] Guzek M., Gniewek A., Bouvry P., Musial J., Blazewicz J., Cloud Brokering: Current Practices and Upcoming Challenges, IEEE Cloud Computing, 2, 2, 2015, 40-47.
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  • [18] Hsu M.H., Chuang L.W., Hsu C.S., Understanding online shopping intention: the roles of four types of trust and their antecedents, Internet Research, 24, 3, 2014, 332-352.
  • [19] Kumar S., Maan S., Status and Scope of Online Shopping: An Interactive Analysis through Literature Review, International Journal of Advance Research in Computer Science and Management Studies, 2, 12, 2014, 100-108.
  • [20] Lopez-Loces M.C., Musial J., Pecero J.E., Fraire-Huacuja H.J., Blazewicz J., Bouvry P., Exact and heuristic approaches to solve the Internet shopping optimization problem with delivery costs, International Journal of Applied Mathematics and Computer Science, 26, 2, 2016, 391-406.
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  • [29] Thakur R., Srivastava M., Towers N., A study on the impact of consumer risk perception and innovativeness on online shopping in India, International Journal of Retail & Distribution Management, 43, 2, 2015.
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  • [33] Wojciechowski A., Musial J., Towards Optimal Multi-item Shopping Basket Management: Heuristic Approach, in: R. Meersman, T. Dillon, P. Herrero (eds.), On the Move to Meaningful Internet Systems: OTM 2010 Workshops, Lecture Notes in Computer Science, 6428, Springer Berlin Heidelberg, 2010, 349-357.
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  • [35] Wu L.Y., Chen K.Y., Chen P.Y., Cheng S.L., Perceived value, transaction cost, and repurchase-intention in online shopping: A relational exchange perspective, Journal of Business Research, 67, 1, 2014, 2768-2776.
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Uwagi
Opracowanie ze środków MNiSW w ramach umowy 812/P-DUN/2016 na działalność upowszechniającą naukę (zadania 2017).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-749fcc93-4f4c-41a2-ab8b-8496e9665311
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