Supply chain integration and operational performance in health institutions: a structural model for mediation effects

• Autorzy: Afrifa Sampson , Amoah Nathaniel , Fianko Samuel Koranteng , Dzogbewu Thywill Cephas

Identyfikatory

DOI

10.17512/pjms.2021.24.1.01

Warianty tytułu

PL

Integracja łańcucha dostaw i wydajność operacyjna w instytucjach opieki zdrowotnej: strukturalny model skutków mediacji

• Języki publikacji: EN

Abstrakty

EN

This study has examined the impact of supply chain integration on operational performance among health institutions. The study assessed the direct, indirect and mediated effects of supply chain integration on operational performance among health institutions in Ghana using the Structural Equation Modelling (SEM). In this research, the quantitative descriptive survey research design was used. A total of twenty (20) health institutions were sampled from an accessible population of thirty (30) using the simple random sampling technique. A total of two hundred and fifty-four (254) employees and managers from the health institutions were sampled using the stratified sampling technique. For direct effects, the findings of the study have shown that internal integration positively impacts external integration (customer and supplier integration). Direct positive relationships exist between internal integration and operational performance as well as supplier integration and operational performance. A non-significant relationship exists between customer integration and operational performance. For mediation effects, supplier integration significantly mediates the relationship between internal integration and operational performance, while customer integration does not significantly mediate the relationship between internal integration and operational performance among the health institutions in Ghana. The study has managerial implications for health institutions in strengthening their supplier and customer integrations through advanced database systems to enhance their operational performance.

PL

W badaniu tym zbadano wpływ integracji łańcucha dostaw na wydajność operacyjną instytucji opieki zdrowotnej. W badaniu oceniono bezpośredni, pośredni i pośredniczący wpływ integracji łańcucha dostaw na wydajność operacyjną instytucji opieki zdrowotnej w Ghanie przy użyciu modelowania równań strukturalnych (SEM). W badaniach wykorzystano model badań ilościowych opisowych badań ankietowych. W sumie dwadzieścia (20) instytucji opieki zdrowotnej pobrano próbkę z dostępnej populacji trzydziestu (30) przy użyciu prostej techniki losowego doboru próby. Metodą warstwowego doboru próby pobrano ogółem dwustu pięćdziesięciu czterech (254) pracowników i kierowników instytucji ochrony zdrowia. W przypadku efektów bezpośrednich wyniki badania wykazały, że integracja wewnętrzna pozytywnie wpływa na integrację zewnętrzną (integrację klienta i dostawcy). Istnieją bezpośrednie pozytywne relacje między integracją wewnętrzną a wydajnością operacyjną, a także integracją dostawców i wydajnością operacyjną. Między integracją klienta a wydajnością operacyjną istnieje nieistotny związek. Jeśli chodzi o efekty mediacji, integracja dostawców znacząco pośredniczy w relacji między integracją wewnętrzną a wydajnością operacyjną, podczas gdy integracja z klientami nie pośredniczy znacząco w relacji między integracją wewnętrzną a wydajnością operacyjną wśród instytucji opieki zdrowotnej w Ghanie. Badanie ma implikacje zarządcze dla instytucji opieki zdrowotnej w zakresie wzmocnienia integracji dostawców i klientów poprzez zaawansowane systemy baz danych w celu zwiększenia ich wydajności operacyjnej.

Słowa kluczowe

EN

supply chain integration; operational performance; health institutions; external integration; internal integration

PL

integracja łańcucha dostaw; wydajność operacyjna; instytucje ochrony zdrowia; integracja zewnętrzna; integracja wewnętrzna

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2021
• Tom: Vol. 24, No. 1
• Strony: 9--29
• Opis fizyczny: Bibliogr. 51 poz., rys., tab.

Twórcy

autor

Afrifa Sampson

• Department of Business Support Studies, Central University of Technology, Bloemfontein, Free State, South Africa

autor

Amoah Nathaniel

• Department of Business & law, Universita degli Studi di Brescia, Italy

autor

Fianko Samuel Koranteng

• Department of Business Support Studies, Central University of Technology, Bloemfontein, Free State, South Africa

autor

Dzogbewu Thywill Cephas

• Department of Mechanical and Mechatronic Engineering, Central University of Technology, Bloemfontein, Free State, South Africa

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