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Contribution of the quality costs to sustainable development

Treść / Zawartość
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Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
This paper presents a framework of contemporary quality costs concept contributing to a more sustainable society regarding an integrated view of quality costs in all phases of the product life cycle (engineering, production, use, and end-of-life) by all stakeholders in the supply chain. The development of this framework is viewed through the complementarity of the sustainability dimensions and the circular economy concept understood as a waste management concept, which represents a solid basis for the development of a novel approach to understanding quality costs which, in turn, reflects the sustainable quality concept. By providing sustainable criteria (economic, environmental, and social) as an integral part of the quality costs concept, this framework will improve the sustainability performance in the early phases of product design, increase the added value of the products and the duration of the added value, and strengthen the responsibility of all stakeholders beyond the limits of their organizational processes. This will inevitably lead to changes to the quality cost structure, dominated by new quality costs elements which reflect sustainability. This research demonstrates the findings that should support the setting the theoretic assumptions for the development of a sustainable quality cost generic model.
Rocznik
Strony
164--171
Opis fizyczny
Bibliogr. 34 poz., rys., tab.
Twórcy
  • Ss. Cyril and Methodius University in Skopje, Faculty of Mechanical Engineering, 1000, Skopje, North Macedonia Tel.: +389 77 674 640
autor
  • International Vision University in Gostivar, Faculty of Engineering and Architecture, Major C. Filiposki No.1, Gostivar – North Macedonia
Bibliografia
  • 1. Alglawe, A., Schiffauerova, A., Kuzgunkaya, O., Shiboub, I., 2019. Supply chain network design based on cost of quality and quality level analysis. The TQM Journal, 31(3), 467-490.10.1108/TQM-11-2018-0151
  • 2. Aschehoug, S.H., Boks, C., 2013. Towards a framework for sustainability information in product development. International Journal of Sustainable Engineering, 6(2), 94-108.10.1080/19397038.2012.676692
  • 3. Banasik, M.A., Beruvides, M.G., 2012. A Case Study of the Costs of Quality: Water Utilities. Engineering Management Journal, 24(2), 3-14.10.1080/10429247.2012.11431932
  • 4. Castillo-Villar, K.K., Smith, N.R., Simonton, J.L., 2012. A model for supply chain design considering the cost of quality. Applied Mathematical Modelling, 36, 5920-5935.10.1016/j.apm.2012.01.046
  • 5. Cheah, S.J., Md. Shahbudin, A.S., Md. Taib, F., 2011. Tracking hidden quality costs in a manufacturing company: an action research. International Journal of Quality & Reliability Management, 28(4), 405-425.10.1108/02656711111121816
  • 6. Chiadamrong, N., 2003. The development of an economic quality cost model. TQM & BUSINESS EXCELLENCE, 4(9), 999-1014.10.1080/1478336032000090914
  • 7. Crocket, H., 1935. Quality, but just enough. Factory Management and Maintenance, 93, 245-6.
  • 8. Czajkowski, M., 2017. Managing SME with an innovative hybrid cost of quality model. Measuring Business Excellence, 21(4), 351-376.10.1108/MBE-06-2016-0031
  • 9. Drljača, M., 2016. The Concept of circular economy in terms of sustainable development. 11th International Conference Management and Safety, M&S 2016, Sustainable Development and Safety, Serbia, 1-9.
  • 10. Giakatis, G., Enkawa, T., Washitani, K., 2001. Hidden quality cost and the distinction between quality cost and quality loss. Total Quality Management, 12(2), 179-190.10.1080/09544120120011406
  • 11. Hwang, G.H., Aspinwall, E.M., 1996. Quality cost models and their application: a review. Total Quality Management, 7(3), 267-281.10.1080/09544129650034837
  • 12. Jeffery, A.B., 2003-2004. Managing Quality: Modeling the Cost of Quality Improvement. Southwest Business and Economics Journal, 25-36.
  • 13. Jaju, S.B., Mohanty, R.P., Lakhe, R.P., 2009. Towards managing quality cost: A case study. Total Quality Management, 20(10), 1075-1094.10.1080/14783360903247122
  • 14. Lari, A., Asllani, A., 2013. Quality cost management support system: an effective tool for organizational performance improvement. Total Quality Management, 24(4), 432-451.10.1080/14783363.2012.733258
  • 15. Li, Gendao, Reimann, Marc, Zhang, Weihua, 2018. When remanufacturing meets product quality improvement: The impact of production cost. European Journal of Operational Research, 271, 913-925.10.1016/j.ejor.2018.05.060
  • 16. Lorente, A.R.M., Rodriguez A.G., Rawlins L., 1998. The cumulative effect of prevention. International Journal of Operations & Production Management, 18(8), 727-739.10.1108/01443579810217413
  • 17. Miner, D., 1933. What price quality? Product Engineering, August, 300-2.
  • 18. Modarress, B., Ansari, A., 1987. Two New Dimensions in the Cost of Quality. International Journal of Quality & Reliability Management, 4(4), 9-20.10.1108/eb002886
  • 19. Nel, H., Pretorius J.-H., 2016. The Design of QTrac: an automated Quality and Cost Management System for Projects. Proceedings of the 2016 International Conference on Industrial Engineering and Operations Management, Kuala Lumpur, Malaysia.
  • 20. Omar, M.K., Murgan, S., 2014. An improved model for the cost of quality. International Journal of Quality & Reliability Management, 31(4), 395-418.10.1108/IJQRM-05-2012-0066
  • 21. Pacana, A., Stadnicka, D., 2009. Systemy zarzdzania jakoscia zgodne z ISO 9001, wdrazanie, auditowanie i doskonalenie, Oficyna Wydawnictwa Politechniki Rzeszowskiej, Rzeszow.
  • 22. Ponte, B., Cannella S., Domingues R., Naim M.M., Syntetos, A.A., 2021. Quality grading of returns and the dynamics of remanufacturing. International Journal of Production Economics, 236, 108129.10.1016/j.ijpe.2021.108129
  • 23. Porter, L.J., Rayner, P., 1992. Quality costing for total quality management. International Journal of Production Economics, 27, 69-81.10.1016/0925-5273(92)90127-S
  • 24. Schiffauerova, A., Thomson, V., 2006. A Review of Research on Cost of Quality Models and Best Practices. International Journal of Quality and Reliability Management, 23(6), 647-669.10.1108/02656710610672470
  • 25. Schoggl, J.P., Baumgartner, R.J., Hofer, D., 2017. Improving sustainability performance in early phases of product design: A checklist for sustainable product development tested in the automotive industry. Journal of Cleaner Production, 140, 1602-1617.10.1016/j.jclepro.2016.09.195
  • 26. Shewhart, W., 1931. Economic Control of Manufactured Product, D. Van Nostrand Co., New York, NY.
  • 27. Snieska, V., Daunoriene, A., Zekeviciene, A., 2013. Hidden Costs in the Evaluation of Quality Failure Costs. Inzinerine Ekonomika-Engineering Economics, 24(3), 176-186.10.5755/j01.ee.24.3.1186
  • 28. Sower, V.E., Quarles R., Broussard E., 2007. Cost of quality usage and its relationship to quality system maturity. International Journal of Quality & Reliability Management, 24(2), 121-140.10.1108/02656710710722257
  • 29. Stanciuc, A.-M., Branzas, B.V., 2014. Controversy and aspects of quality costs models. 8th International Management Conference “Management challenges for sustainable development”, Bucharest, Romania, 780-789.
  • 30. Šunjić-Beus, M., Martinović D., 2007. Upravljanje troškovima kvaliteta. 5. Naučno-stručni skup sa međunarodnim učešćem KVALITET 2007, Neum, B&H, 465-470.
  • 31. Tang, S.L., Aoieong, R.T., Ahmed, S.M., 2004. The use of Process Cost Model (PCM) for measuring quality costs of construction projects: model testing. Construction Management and Economics, 22, 263–275.10.1080/0144619032000064091
  • 32. Watson, G.H., 2015. The Strategic Importance of Sustainable Quality: The Role of Human Endeavor Through Effective Design. The Journal for Quality and Participation, 37(4), 19-23.
  • 33. Weheba, G.S., Elshennawy, A.K., 2004. A revised model for the cost of quality. International Journal of Quality & Reliability Management, 21(3), 291-308.10.1108/02656710410522739
  • 34. Yang, C.C., 2008. Improving the definition and quantification of quality costs. Total Quality Management, 19(3), 175-191.10.1080/14783360701600563
Uwagi
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-719bba21-df5e-455a-b298-bedd0e49f52d
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