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This paper is an excerpt from a book by Gregory Kersten, which was not yet completed before his unexpected passing in May 2020. Following a note from Gregory’s family, the paper includes a section of a book chapter dealing with negotiation protocols. It shows how negotiation, as a purposeful process governed by explicit and implicit rules has protocols that can be employed to help negotiators orient themselves in this process. In particular, with respect to e-negotiations, the paper stresses the need to have a shared and clear understanding of the terms that are used by negotiators and software, which should be provided by taxonomy or ontology. The paper distinguishes three principal aspects of negotiations: decision and choice; language; and process. It also identifies key challenges related to the successful implementation of negotiation software agents.
Czasopismo
Rocznik
Tom
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11--31
Opis fizyczny
Bibliogr. 21 poz., rys., tab.
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autor
Bibliografia
- Benyoucef, M., Alj, H., Vezeau, M. and Keller, E. K. (2001) Combined Negotiations in E-Commerce: Concepts and Architecture. Electronic Commerce Research Journal, 1, 3, 277-299.
- Benyoucef, M. and Keller, R. K. (2000) An Evaluation of Formalisms for Negotiations in E-Commerce. In: Workshop on Distributed Communities on the Web, Quebec City, LNCS 1830, Springer Verlag, 45-54.
- Cranor, L. and Resnick, P. (2000) Protocols for Automated Negotiations with Buyer Anonymity and Seller Reputations. Netnomics, 2, 1, 1-24.
- De Dreu, C. K. W., Weingart, L. R. and Kwon, S. (2000) Influence of Social Motives on Integrative Negotiation. A Meta-analytic Review and Test of Two Theories. Journal of Personality and Social Psychology, 78, 5, 889-905.
- Dong, H., Hussain, F. K. and Chang, E. (2008) State of the Art in Negotiation Ontologies for Enhancing Business Intelligence. In: 4th International Conference on Next Generation Web Services Practices, Seul, IEEE, 107-112.
- Ermolayev, V. and Keberle, N. (2006) A Generic Ontology of Rational Negotiation. In: D. Karagiannis and H. C. Mayr, eds. Information Systems Technology and its Applications, 84, Lecture Notes in Informatics. Bonn: Gesellschaft für Informatik, 51-66.
- FIPA (2000) FIPA Ontology Service Specification, FIPA, Geneva. [Online]. Available: http://www.fipa.org/specs/fipa00086/ XC00086D.pdf
- FIPA (2002) FIPA Propose Interaction Protocol Specification. FIPA, Geneva. [Online]. Available: http://www.fipa.org/specs/fipa00036/SC00036H.html
- Hordijk, L. (1991) Use of the RAINS Model in Acid Rain Negotiation in Europe. Environmental Science Technology, 25, 4, 596-603.
- Jennings, N. R., Faratin, P., Lomuscio, A. R., Parsons, S., Wooldridge, M. J. and Sierra, C. (2001) Automated Negotiations: Prospects, Methods and Challenges. Group Decision and Negotiation, 10, 2, 199-215.
- Jennings, N. (1995) Controlling Cooperative Problem Solving in Industrial Multi-agent Systems Using Joint Intentions. Artificial Intelligence, 75, 2, 1-46.
- Kersten, G. E. (1985) NEGO - Group Decision Support System. Information and Management, 8, 5, 237-246.
- Kersten, G. E. and Noronha, S. (1999) Negotiations via the World Wide Web: A Cross-cultural Study of Decision Making. Group Decision and Negotiations, 8, 251-279.
- Kraus, S. (2001) Strategic Negotiation in Multiagent Environments. MIT Press, Cambridge.
- Muller, H. J. (1996) Negotiation Principles. In: G. M. P. O’Hare and N. Jennings, eds., Foundations of Distributed Intelligence. Wiley, New York, 211-230.
- Mustajoki, J. and H¨am¨al¨ainen, R. P. (2000) Web-HIPRE: Global Decision Support by Value Tree and AHP Analysis. Information and Management, 38, 3, 208-220.
- Ströbel, M. (2001) Design of Roles and Protocols for Electronic Negotiations. Electronic Commerce Research Journal, 1, 3, 335-353.
- Ströbel, M. (2003) Engineering Electronic Negotiations. Kluwer, New York.
- Ströbel, M. and Weinhardt, C. (2003) The Montreal Taxonomy for Electronic Negotiations. Group Decision and Negotiation, 12(2), 143-164.
- Tamma, V., Phelps, S., Dickinson, I. and Wooldridge, M. (2005) Ontologies for Supporting Negotiation in E-commerce. Engineering Applications of Artificial Intelligence, 18, 2, 223-236.
- Zlotkin, G. (1996) Mechanisms for Automated Negotiation in State Oriented Domains. Journal of Artificial Intelligence Research, 5, 163–238.
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Bibliografia
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