The quality of supplied parts and their influence on manufactured quality in serial production

• Autorzy: Dian Milan

Identyfikatory

DOI

10.2478/cqpi-2019-0069

• Języki publikacji: EN

Abstrakty

EN

The quality of manufactured products itself has long been playing significant role in nowadays business as well as in customers satisfaction with all kinds of products and services provided. Since all of us face to the poor quality results on daily basis, it is necessary to deploy an appropriate set of quality tools in order to improve the total quality level. The quality level of supplied parts in terms of the product quality including the design, development, and manufacturing process has significantly been influencing the quality results of serial production. The contemporary business philosophy for supplier`s selection uses merely the only criterion, the lowest price. The article describes some problems stemming from this philosophy and practice, determines a systemic approach and proposes a solution in order to improve supplier`s reliability in terms of quality of supplied parts and customer satisfaction.

Słowa kluczowe

EN

quality assurance; SQA; Supplier’s Quality Assurance; supplier`s reliability

PL

zapewnienie jakości; zapewnienie jakości dostawcy; niezawodność dostawcy

• Wydawca: De Gruyter
• Czasopismo: Quality Production Improvement - QPI
• Rocznik: 2019
• Tom: Vol. 1, Iss. 1
• Strony: 512--519
• Opis fizyczny: Bibliogr. 12 poz., rys., tab.

Twórcy

autor

Dian Milan

• JEP University/Faculty of Mechanical Engineering, in Usti nad Labem Czech Republic

Bibliografia

• 1.Bergman, B., Klefsjö, B., 2010. Quality from Customer Needs to Customer Satisfaction. Elanders Hungary, ISBN 978-91-44-05942-6.
• 2.CSJ, 2009. ISO/TS 16949:2009. Praha, ISBN 978-80-02-02176-6.
• 3.CSJ, 2006. Proces schvalovani dilu do seriove vyroby (PPAP). Praha, ISBN 80- 01833-8.
• 4.CSJ, 2008. Moderni planovani kvality vyrobku (APQP). Praha, ISBN 978-80-02- 02142-1.
• 5.Dian, M., 2012. Contemporary Problems with Manufactured Product and Tools for Problem Solving. Monograph Toyotarity. Materials and Special Purpose Products Quality. University of Maribor, pp 100-114. ISBN 978-961-6562-61-4.
• 6.Dian, M., 2010. Internal unpublished audits conclusions from PSA, Renault, Toyota, Nissan.
• 7.Dian, M., 2014. The G8D Tool for Risk Elimination, Factor of Problem Prevention and Reccurence in Manufacturing Processes. In: Rizika podnikovych procesu. JEP University in Usti nad Labem. ISBN 978-80-7414-766-1.
• 8.FAU-C-SP-4030/EN, 2002. Quality Supplier`s Guide.
• 9.Horvath, G., 2012. Vychodiska pro rozbor a hodnocení rizik podnikovych procesu vyroby soucasti a montaze. In: Rizika vybranych podnikových procesů. JEP University in Usti nad Labem. ISBN 978-80-7414-522-3.
• 10.Kano, N., 2019. A-TQM and Kano Model Focused on Customer Delight Beyond Customer Satisfaction. Ljublana, Slovenia, Bureau Veritas.
• 11.Kocour, P., 2012. Rizika procesu nakupu a zasobovani vyroby materialem. In: Rizika vybranych podnikovych procesu. JEP University in Usti nad Labem, ISBN 978-80- 7414-522-3.
• 12.PSA, 2006. Supplier Quality Management Principles.

Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).