Innovation of small and medium enterprises in times of Covid-19

• Autorzy: Steinerowska-Streb Izabella , Głód Grzegorz

Identyfikatory

DOI

10.29119/1641-3466.2022.158.36

• Języki publikacji: EN

Abstrakty

EN

Purpose: The study explores how the disruption caused by Covid-19 has influenced the innovativeness of small and medium enterprises (SMEs) in Poland. It aims to show the examples of innovative ideas introduced by SMEs in times of pandemic to overcome the obstacles that appeared due to fluctuations in the demand and supply because of Covid-19. Design/methodology/approach: The study draws on a qualitative research design and uses case studies. We chose three small and two medium-sized Polish firms specializing in different business areas for analysis. Findings: The analysed organizations due to Covid-19 introduced innovations mainly focused on IT solutions. All of the firms have begun to offer remote work. Moreover, they implemented a new work organization system and a new customer service system. In all cases, the new solutions will be maintained and developed after the end of the pandemic. Research limitations/implications: The study uses five case studies. Practical implications: The outcomes of the study can motivate entrepreneurs to implement innovations as the case studies may inspire them. Moreover, the successes of presented SMEs may convince entrepreneurs that introducing innovations is not difficult and that the effects of innovative changes are measurable and visible in a short time. Thus, they may be encouraged to take action to overcome obstacles in their surroundings. Originality/value: The study develops the knowledge concerning the innovation process in companies in an uncertain, unstable and unpredictable environment.

Słowa kluczowe

EN

product innovation; process innovation; small and medium enterprises; SMEs; Covid-19

PL

innowacja produktowa; innowacja procesowa; małe i średnie przedsiębiorstwa; MŚP; COVID-19

• Wydawca: Wydawnictwo Politechniki Śląskiej
• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2022
• Tom: z. 158
• Strony: 549--562
• Opis fizyczny: Bibliogr. 25 poz.

Twórcy

autor

Steinerowska-Streb Izabella

• University of Economics in Katowice, Katowice

• https://orcid.org/0000-0001-5379-5730

autor

Głód Grzegorz

• University of Economics in Katowice, Katowice

• https://orcid.org/0000-0001-9699-2427

Bibliografia

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Uwagi

PL

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).