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In the paper authors presented concept of evaluation of complex systems such as logistic companies which operate in competitive environment. Authors also highlighted the importance of the evaluation problem in operational activity, particularly in the properly prepared procedures to be followed, consisted of several stages adapted to currently conducted research. Properly executed evaluation of companies enables customers to take right decisions on contracting services and stimulate the development of those companies. It should be noted that the proposed algorithmic model of assessment may be particularly useful for assessment of complex logistics systems. Characteristics of the respective phases developed procedure allowed to indicate that it is important to select of appropriate criteria and evaluation methods. It was pointed out that particularly useful for assessing of logistics companies are multi-criteria analysis methods, because they allow to examine objects in a holistic manner, taking into consideration various aspects of activities such organizations. For the practical realization of assessment of logistics companies there was proposed Bellinger method, which contains quite transparent procedures. The results obtained from that method are consistent with those carried out by means of other, more complex multi-criteria methods. Also there was presented the problem of selection of weighted factors for the criteria in the context of their impact on the end result of evaluation. It was pointed out that the choice of an appropriate procedure for determining weights depends on the nature of the evaluated problem and form of criteria.
Czasopismo
Rocznik
Tom
Strony
21--33
Opis fizyczny
Bibliogr. 28 poz., rys., tab.
Twórcy
autor
- University of Defence, Faculty of Military Leadership, Department of Logistic, Brno, Czech Republic
autor
- Military University of Technology, Faculty of Logistics, Warsaw, Poland
autor
- Military University of Technology, Faculty of Logistics, Warsaw, Poland
autor
- Military University of Technology, Faculty of Logistics, Warsaw, Poland
Bibliografia
- [1] BELLINGER B. 1979. Multidimensionale bewertung und Bestgestaltung von Bankfilialen Sonderabbdruck aus Osterreichisches Bank, Archiw Jahrgang Heft IV, Vol. 27, pp. 138-153.
- [2] BOJARSKI W., 1984. Podstawy analizy i inżynierii systemów. Warszawa: PWN.
- [3] BOJARSKI W., 2001. Efektywność systemowa przedsięwzięć gospodarczych. Warszawa: Wyższa Szkoła Zarządzania i Przedsiębiorczości im. B. Jasińskiego w Warszawie.
- [4] BOTTOMLEY P.A., DOYLE J.R., GREEN R.H., 2000. Testing the Reliability of Weight Elicitation Methods: Direct Rating Versus Point Allocation, Journal of Marketing Research, Vol. 37 (4), pp. 508-513.
- [5] BRZEZIŃSKI M., 2007. Systemy w logistyce. Warszawa: WAT.
- [6] CAPLICE Ch., SHEFFI Y., 1994. A Review and Evaluation of Logistics Metrics. The International Journal of Logistics Management, Vol. 5, issue 2, pp. 11-28.
- [7] CAPLICE Ch., SHEFFI Y., 1995. A Review and Evaluation of Logistics Performance Measurement Systems. The International Journal of Logistics Management, Vol. 6, issue 1, pp. 61-74.
- [8] DIAKOULAKI D., MAVROTAS G., PAPAYANNAKIS L., 1995. Determining Objective Weights in Multiple Criteria Problem: The Critic Method. Computers & Operations Research, Vol. 22, pp. 763-770.
- [9] GÓRNY P., 2004. Elementy analizy decyzyjnej. Warszawa: AON.
- [10] HARLAND Ch. M, LAMMING R. C., ZHENG J., JOHNEN T. E., 2001. Journal of Supply Chain Management, August, Vol. 37 (4), pp. 21-27.
- [11] JACYNA M., 2008. Distribution Warehouses and Realisation of Logistic Processes in Supply Chains, Archives of Transport vol. 20, issue 3, Warsaw: Polish Academy of Sciences, Committee of Transport, pp. 5-20.
- [12] KEMPKA S., 2015. Metody i kryteria oceny sprawności funkcjonowania systemu logistycznego na szczeblu przedsiębiorstwa, [on line] http://technologie.nf.pl/Artykul/6335/Metody-i-kryteria-oceny-sprawnosci-funkcjonowania-systemu-logistycznego-na-szczeblu-przedsiebiorstwa/, (stan na dn. 12.08.2015 r.).
- [13] KOLMAN R., 2009. Kwalitologia. Wiedza o różnych dziedzinach jakości. Warszawa: Placet.
- [14] KUKUŁA K., JĘDRZEJCZYK Z., SKRZYPEK J., WILKOSZ A., 2002. Badania operacyjne w przykładach i zadaniach. Warszawa: Wydawnictwo Naukowe PWN.
- [15] Operator logistyczny roku 2014. Eurologistic nr 6/2014(85), pp. 122-134.
- [16] PANEK T. ZWIERZCHOWSKI J., 2013. Statystyczne metody wielowymiarowej analizy porównawczej. Teoria i zastosowanie. Warszawa: Oficyna Wydawnicza SGH.
- [17] PANEK T., 2009. Statystyczne metody wielowymiarowej analizy porównawczej. Warszawa: Oficyna Wydawnicza SGH.
- [18] PRECHTL P., 2009. Leksykon pojęć filozofii analitycznej. Kraków: WAM.
- [19] RAFELE C., 2004. Logistic service measurement: a reference framework. Integrated Manufacturing Systems, Vol. 15 (3), pp. 280-290.
- [20] ROY B., 1985. Méthodologie multicritere d'aide a la decision. Paris: Economica.
- [21] ROY B., BOUYSSOU D., 1993. Aide Multicritere a la Decision: Methodes at Cas. Paris: Economica.
- [22] SAATY T.L, 1980. The analytic hierarchy process: Planning, priority setting, resource allocation. New York: McGraw-Hill International Book Co.
- [23] SAATY T.L., 1990. How to Make a Decision: The Analytic Hierarchy Process. European Journal of Operational Research Vol. 48 (1), pp. 9-26.
- [24] STACHAK S., 2006. Podstawy metodologii nauk ekonomicznych. Warszawa: Książka i Wiedza.
- [25] SVAHN S., WESTERLUND M., 2007. The modes of supply net management: a capability view. Supply Chain Management: An International Journal, Vol. 12, issue 5, pp. 369-376.
- [26] WOLNY M., 2007. Wspomaganie decyzji kierowniczych w przedsiębiorstwie przemysłowym. Wieloatrybutowe wspomaganie organizacji przestrzennej komórek produkcyjnych z zastosowaniem teorii gier. Gliwice: Wyd. Politechniki Śląskiej.
- [27] ZELKOWSKI J., 2015. Dobór współczynników wagowych w kontekście bezpiecznego wyboru wariantu rozwiązania systemu logistycznego. Gospodarka Materiałowa &Logistyka nr 5, pp. 826-839.
- [28] ŻAK J., JACYNA-GOŁDA I., 2013. Using Queue Theory to Analysis and Evaluation of the Logistics Centre Workload. Archives of Transport Vol. 25-26, issue 1-2, Warsaw: Polish Academy of Sciences, Committee of Transport, pp. 117-135.
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Bibliografia
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