TQM knowledge management and analysis of SMEs in Thailand

• Autorzy: Potjanajaruwit Pisit

Identyfikatory

DOI

10.17512/pjms.2021.24.2.24

Warianty tytułu

PL

Zarządzanie wiedzą TQM i analiza MŚP w Tajlandii

• Języki publikacji: EN

Abstrakty

EN

The purpose of this research was to study the impact of analysis and knowledge management of total quality management (TQM) on the performance of Small and Medium-sized Enterprises (SMEs) in Thailand. The research instrument used was a questionnaire and the data gathered were analyzed statistically using Correlation Coefficient Analysis and Multiple Regression Analysis. The sample population included 95 SMEs who were the finalists in Thailand’s SMEs National Awards. The results show that TQM both in the strategy and process management had an impact on the overall performance of an organization, both its financial and non-financial aspects, at 0.05 level significance.

PL

Celem tego badania było zbadanie wpływu analizy i zarządzania wiedzą kompleksowego zarządzania jakością (TQM) na wyniki małych i średnich przedsiębiorstw (MŚP) w Tajlandii. Zastosowanym instrumentem badawczym był kwestionariusz, a zebrane dane poddano analizie statystycznej za pomocą analizy współczynników korelacji i analizy regresji wielokrotnej. Populacja próby obejmowała 95 MŚP, które były finalistami tajlandzkich nagród krajowych MŚP. Wyniki pokazują, że TQM zarówno w strategii, jak i zarządzaniu procesami miał wpływ na ogólne wyniki organizacji, zarówno w aspektach finansowych, jak i pozafinansowych, na poziomie istotności 0,05.

Słowa kluczowe

EN

corporate performance; small and medium-sized enterprises; SMEs; knowledge management; TQM

PL

wyniki korporacji; małe i średnie przedsiębiorstwa; MŚP; zarządzanie wiedzą; TQM

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2021
• Tom: Vol. 24, No. 2
• Strony: 386--397
• Opis fizyczny: Bibliogr. 17 poz., rys., tab.

Twórcy

autor

Potjanajaruwit Pisit

• Suan Sunandha Rajabhat University, Faculty of Management Science, Thailand

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).