An AHP-based Decision Support System for Personnel Selection for Manager Position in Businesses

• Autorzy: Calp Muhammed Hanefi , Agarwal Shivani

Identyfikatory

DOI

10.15439/2021KM98

• Języki publikacji: EN

Abstrakty

EN

Humanity is one of the most important resources for businesses. Because, with human resources, the data of the institution can be obtained and information can be produced by processing. Thus, human resources make the business a learning and dynamic organization and ensure its continuity. In enterprises, personnel selection (in terms of quantity or quality) is carried out within the scope of Human Resources Management. This selection process usually takes place when a group of decision makers evaluates the candidates according to some criteria and their own opinions. However, this situation prevents an objective and fair selection. For this reason, in this study, a decision support system (DSS) has been developed by using the Analytical Hierarchy Process (AHP), one of the Multi-Criteria Decision Making (MCDM) methods, to ensure objectivity and to select the most suitable personnel for the job description. The said DSS provides the selection of the marketing manager among the personnel working in an enterprise. For this, the 10 employees working in the marketing department of the enterprise for the longest time were taken into account. When the results are examined, it is seen that the most qualified personnel can be selected successfully in cases where customer satisfaction, performance value and number of projects are prioritized

Słowa kluczowe

EN

personnel selection; human resources management; analytical hierarchy process; decision support systems; business

PL

dobór personelu; zarządzanie zasobami ludzkimi; proces hierarchii analitycznej; system wspomagania decyzji; biznes

• Wydawca: Polskie Towarzystwo Informatyczne
• Czasopismo: Annals of Computer Science and Information Systems
• Rocznik: 2021
• Tom: Vol. 28
• Strony: 1--7
• Opis fizyczny: Bibliogr. 8 poz., tab.

Twórcy

autor

Calp Muhammed Hanefi

• Department of Management Information Systems University of Karadeniz Technical Trabzon, 61060, Turkey

autor

Agarwal Shivani

• KIET Group of Institutions, Delhi-NCR, UP, India

Bibliografia

• 1. Öztürk, F, Kaya, G. (2020). Bulanık Vikor ile Personel Seçimi: Otomotiv Yan Sanayinde Uygulama. Gazi Üniversitesi Fen Bilimleri Dergisi Part C: Tasarım ve Teknoloji, 8 (1), 94-108. http://dx.doi.org/10.29109/gujsc.595288.
• 2. Erokutan, B. (2016). Mavi yakalı personel seçiminde çok kriterli karar verme yöntemlerinin kullanılması ve bir uygulama (Master's thesis, Bilecik Şeyh Edebali Üniversitesi, Sosyal Bilimler Enstitüsü).
• 3. Demirkol, Ş., & Ertuğral, S. M. (2007). İşletmelerde Personel Seçiminde Kullanılan Teknikler ve Analizler. Sosyal Bilimler Dergisi, (2).
• 4. Acer, A. & İnci, H. (2020) Personel Seçimi Sürecinin AHP Tabanlı MOORA Yöntemi ile Değerlendirilmesi: Liman Saha Operasyon Elemanı Seçimi Üzerine Bir Uygulama. OPUS Uluslararası Toplum Araştırmaları Dergisi, 16(29 Ekim Özel Sayısı), 3689-3713.
• 5. Koç, E., Şengül, Y. A., Özkaya, A. U., & Gökçe, B. (2012). Klinik karar destek sistemleri kullanımına yönelik bir araştırma: Acıbadem Hastanesi örneği. IX. Ulusal Tıp Bilişimi Kongresi, Sağlık Bilişimi’nde İnovasyon: 2012-Bildiriler, 66-67.
• 6. Aslan, V., & Yılmaz, G. (2010). Karar destek sistemlerinin kullanımı için uygun bir model geliştirilmesi. Journal of Aeronautics and Space Technologies, 4(4), 75-82.
• 7. Akin, N. G. (2016). Personel seçiminde çok kriterli karar verme: Bulanık TOPSIS uygulaması. İşletme Araştırmaları Dergisi, 8(2), 224-254.
• 8. Öztürk, D., & Keleş, M. K. (2020). AHP ve TOPSIS Yöntemleri Kullanılarak Motorlu Kurye Seçimi: İlaç Sektöründe Bir Uygulama. Manisa Celal Bayar Üniversitesi Sosyal Bilimler Dergisi, 18(2), 275-291.

Uwagi

1. Preface

2. Session: International Conference on Research in Management and Technovation