Building a Business Process Management center of excellence

• Autorzy: Bitkowska A.
• Języki publikacji: EN

Abstrakty

EN

Business Process Management has risen in attractiveness for organizations as a holistic management practice dedicated to enabling and sustaining corporate success. Business Process Management centers of excellence are growing in popularity as many organizations An increasing number of companies adapting a business process centers of excellence, which is a center for process improvement and provides many good practice solutions. These solutions are the basics for improvements of process-oriented enterprises. The aim of this article is to present the building of Business Process Management centers of excellence in contemporary enterprises.

Słowa kluczowe

EN

process; Business Process Management; Business Process Management Center of Excelence

PL

zarządzanie procesami biznesowymi; centrum zarządzania procesami biznesowymi; metodologia zarządzania

• Wydawca: Oficyna Wydawnicza Stowarzyszenia Menedżerów Jakości i Produkcji
• Czasopismo: Zeszyty Naukowe. Quality. Production. Improvement
• Rocznik: 2017
• Tom: No. 1 (6)
• Strony: 163--168
• Opis fizyczny: Bibliogr. 10 poz.,tab.

Twórcy

autor

Bitkowska A.

• Wyższa Szkoła Finansów i Zarządzania w Warszawie

Bibliografia

• 1. FROST T. S., BIRKINSHAW J.M., ENSIGN P.C. 2002. Centers of excellence in multinational corporations. Strategic Management Journal”, Vol. 23, Issue: 1, pp.997-1018.
• 2. JESUS L., MACIEIRA A., KARRER D., ROSEMANN M. 2009. A Framework for a BPM Center of Excellence. http://www.bptrends.com/bpt/wp-content/publicationfiles/FOUR%2009-09-ART-Framework%20for%20BPM%20Ctr%20Excellence-Jesus%20et%20al.pdf, data dostępu 25.05.2017r.
• 3. HARMON P., WOLF C. 2012. Business process Centers of Excellence Survey. Business Process Trends.com, http://www.bptrends.com/bpt/wp-content/surveys/2012-BPTrends-CoE-Survey-3.pdf, data dostępu 16.04.2017r.
• 4. KO R.K.L., LEE S. S.G., LEE E.W. 2009. Business process management (BPM) standards: a survey. “Business Process Management Journal”, Vol. 15, No. 5.
• 5. NADARAJAH D., LATIFAH S., KADIR S. A. 2016. Measuring Business Process Management using business process orientation and process improvement initiatives. “Business Process Management Journal”, Vol. 22, Iss: 6, p. 1069-1078.
• 6. ROSEMANN M. 2010. The Service Portfolio of a BPM Center of Excellence. Handbook on Business Process Management, Springer Berlin Heidelberg, p. 267-284.
• 7. RICHARDSON C. 2006. Process Governance Best Practices: Building a BPM Center of Excellence, "Business Process Trends”, http://www.bptrends.com/publicationfiles/09-06-ART-ProcessGovernanceBestPractices-Richardson.pdf , data dostępu 10.04.2017 r.
• 8. VON ROSING M., HOVE M., VON SCHEEL H. 2015. BPM Center of Excellence. The Complete Business Process Handbook, p. 217-239.
• 9. Building the Foundations for a BPM CoE.
• 10. http://www.processexcellencenetwork.com/business-process-management-bpm/columns/how-do-you-know-if-you-need-a-bpm-center-of-excell/, data dostępu 17.05.2017 r.

Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2018).