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The role of organizational commitment in employee turnover in logistics activities of food supply chain

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Warianty tytułu
PL
Rola organizacyjnego zaangażowania kierownictwa w obrębie logistyki w łańcuchach dostaw żywności
Języki publikacji
EN
Abstrakty
EN
Background: Due to challenging times caused by the global pandemic and the common dynamic reality of contemporary food supply chains, logistics employees inevitably become the most valuable resource. Companies are forced to continuously monitor and forecast employee satisfaction and possible turnover intention. The paper aims to explore the impact of organizational commitment on the turnover intention among employees in logistics organizations of food supply chain companies. While the direction of this impact is rather unquestionable, the main purpose is to determine the strength of correlation and defining the more dominant commitment aspect in shaping turnover intention. Methods: A primary empirical study was conducted on a sample of 121 employees working on logistics activities workplaces from 5 companies in the food supply chain in Croatia. The turnover intention scale and organizational commitment scale were used to measure the effect of organizational commitment on turnover intention. For regression analysis, and structural equation modeling (SEM), SPSS 21.0, and AMOS 21.0 software were used to analyze the relationship of these variables. Results: After testing the proposed structural model and achieving the model fit, the explanation of variance in turnover intention was 43.4%, and after including the activity type and the personal monthly income as control variables, 44.5%. The strong, direct, significant, and negative influence of affective organizational commitment on employee turnover intention has been proven, while there was no significant influence of normative commitment. Control variables have improved the model, but without significant influence on turnover intention. Conclusions: This research has filled the gap and highlighted the importance of overall organizational commitment among employees in logistics activities, emphasizing affective commitment. It was confirmed that an emotional connection with the organization is of particular importance to retain employees in the organization. Organizations’ investment in building and strengthening long-term affective commitment is time-consuming and seeks for interpersonal skills for managers, which could be neglected in logistics activities focused on flow improvement.
PL
Wstęp: Ze względu na zmieniające się warunki, wynikające z globalnej pandemii oraz dynamicznie zmieniającej się rzeczywistości, w której działa łańcuch dostaw żywności, pracownicy logistyki stają się bardzo ważnych zasobem. Przedsiębiorstwa są zmuszone do ciągłego monitorowania i estymowania poziomu zadowolenia zatrudnionych. Celem pracy jest zbadanie wpływu zaangażowania organizacyjnego na zmianę nastawienia wśród pracowników logistyki przedsiębiorstw działających w obrębie łańcucha dostaw żywności. Choć wpływ ten jest raczej niepodlegający dyskusji, to głównym celem jest określenie siły korelacji i zdefiniowanie dominującego czynnika wpływającego na zmianę nastawienia. Metody: Podstawowa analiza empiryczna została przeprowadzona na próbie 121 zatrudnionych pracujących na stanowiskach logistycznych w 5 przedsiębiorstwach działających w łańcuchach dostaw żywności w Chorwacji. Skala zmian nastawienia oraz zaangażowania organizacyjnego zostały użyte do zmierzenia efektu wpływu zaangażowania organizacyjnego na zmianę nastawienia pracowników. Dla przeprowadzenia analizy regresji i modelowania strukturalnego SEM, zostało użyte oprogramowanie SPSS 21.0 oraz AMOS 21.0. Wyniki: W wyniki przetestowania proponowanego modelu strukturalnego, otrzymano wyniki zmiany nastawienia w wysokości 43,4%, a po uwzględnieniu typu aktywności oraz miesięcznego poziomu pensji jako zmiennych kontrolnych, 44,5%. Silny, bezpośredni, istotny i negatywny wpływ organizacyjnego zaangażowania na zmianę nastawienia pracowników został udowodniony, podczas gdy nie wykazano istotnego wpływu dla standardowego zaangażowania. Zmienne kontrolne poprawiły model ale bez istotnego wpływu na zmianę nastawienia. Wnioski: Praca wypełnia lukę w prowadzonych badaniach i zwraca uwagę na istotność zaangażowania organizacyjnego dla pracowników logistyki, podkreślając istotę zaangażowania emocjonalnego. Zostało potwierdzone, że emocjonalna więź w obrębie organizacji pomaga utrzymać zatrudnionych. Inwestycja organizacji w budowaniu i wzmacnianiu długoterminowego emocjonalnego zaangażowania wymaga sporo czasu i konieczności wśród kierownictwa umiejętności interpersonalnych, które mogą być lekceważone w obrębie działalności logistycznej skupionej na poprawie przepływów.
Czasopismo
Rocznik
Strony
25--36
Opis fizyczny
Bibliogr. 53 poz., rys., tab.
Twórcy
  • Josip Juraj Strossmayer University of Osijek, Trg Lj. Gaja 7, 31000, Osijek, Croatia
  • Josip Juraj Strossmayer University of Osijek, Trg Lj. Gaja 7, 31000, Osijek, Croatia
autor
  • Josip Juraj Strossmayer University of Osijek, Croatia, Izidora Krsnjavoga 7, 31000 Osijek, Croatia
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Uwagi
PL
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-66bc00ef-30ba-4326-a10b-f2caa46cb06c
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