PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
Tytuł artykułu

Causal Relationship of Market Orientation and Customer-Based Performance of Fashion Apparel Brands

Treść / Zawartość
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
This study was conducted to determine the impact of market orientation on the consumer-based performance of fashion apparel brands. The study also reveals the moderating effect of employee orientation on market orientation and consumer-based performance. The sample of 270 respondents of this study consists of managerial staff who have decisive power with regard to apparel brands in Pakistan. The findings of this study express that all three dimensions of market orientation have a significant and positive impact on the consumer-based performance of fashion apparel brands. Furthermore, the study finds no moderation between customer orientation and consumer-based performance, while for the remaining two dimensions, there is a positive moderation. The management of fashion apparel firms must give considerable importance to market orientation to enhance overall consumer-based performance. This study contributes valuable literature because it focuses on the fashion apparel industry, which is most important for very nearly everyone in the present era.
Rocznik
Strony
11--17
Opis fizyczny
Bibliogr. 44 poz., rys., tab.
Twórcy
  • North China Electric Power University, School of Economics and Management, Beijing 102206, China
autor
  • North China Electric Power University, School of Economics and Management, Beijing 102206, China
  • North China Electric Power University, Beijing Key Laboratory of New Energy and Low-Carbon Development, Beijing 102206, China
autor
  • North China Electric Power University, School of Economics and Management, Beijing 102206, China
  • National Textile University, Department of Management Sciences, Faisalabad, Pakistan
  • North China Electric Power University, School of Economics and Management, Beijing 102206, China
autor
  • North China Electric Power University, School of Economics and Management, Beijing 102206, China
autor
  • North China Electric Power University, School of Economics and Management, Beijing 102206, China
  • North China Electric Power University, Beijing Key Laboratory of New Energy and Low-Carbon Development, Beijing 102206, China
Bibliografia
  • 1. Bamfo BA, Kraa JJ. Market Orientation and Performance of Small and Medium Enterprises in Ghana: The Mediating Role of Innovation. Cogent Business & Management 2019; Jan 1; 6(1): 1605703.
  • 2. Sampaio CA, Hernández-Mogollón JM, Rodrigues RG. Assessing The Relationship Between Market Orientation and Business Performance In the Hotel Industry – The Mediating Role of Service Quality. Journal of Knowledge Management 2019; May 13.
  • 3. Esper TL, Peinkofer ST. Consumer-Based Supply Chain Management Performance Research: A Structured Literature Review. Transportation Journal 2017; Oct 1; 56(4): 395-428.
  • 4. Porto RB. Consumer-Based Brand Equity of Products and Services: Assessing a Measurement Model with Competing Brands. Revista Brasileira de Marketing 2018; Mar 22; 17(2): 150-65.
  • 5. Mohiuddin Babu M, Liu H, Jayawardhena C, Dey BL. Impact of Market Orientation on Firm’s Customer-Based Performance: The Moderating Role of Employee Orientation. Journal of Marketing Management 2019; May 4; 35(7-8): 662-92.
  • 6. Srimannarayana M. Designing New Employee Orientation Programs: An Empirical Study. Indian Journal of Industrial Relations. 2016 Apr 1: 620-32.
  • 7. Tajeddini K, Ratten V. The Moderating Effect of Brand Orientation on Inter-Firm Market Orientation and Performance. Journal of Strategic Marketing 2020; Apr 2; 28(3): 194-224.
  • 8. Boukis A, Gounaris S, Lings I. Internal Market Orientation Determinants of Employee Brand Enactment. Journal of Services Marketing 2017; Oct 9.
  • 9. Zia ur Rehman D. Modeling Cryptocurrencies Volatility Using Garch Models: A Comparison Based on Normal and Student’s T-Error Distribution. Salamat, S., Lixia, N., Naseem, S., Mohsin, M., Zia-ur-Rehman, M., & Baig, SA (2020). Modeling cryptocurrencies volatility using GARCH models: a comparison based on Normal and Student’s T-Error distribution. Entrepreneurship and Sustainability Issues. 2020; Mar 20;7(3):1580-96.
  • 10. Salehzadeh R, Pool JK, Tabaeeian RA, Amani M, Mortazavi M. The Impact of Internal Marketing and Market Orientation on Performance: An Empirical Study in Restaurant Industry. Measuring Business Excellence. 2017; Nov 20.
  • 11. Molinillo S, Ekinci Y, Japutra A. A Consumer-Based Brand Performance Model for Assessing Brand Success. International Journal of Market Research 2019; Jan 61(1): 93-110.
  • 12. Liu MT, Wong IA, Tseng TH, Chang AW, Phau I. Applying Consumer-Based Brand Equity in Luxury Hotel Branding. Journal of Business Research 2017 Dec 1; 81: 192-202.
  • 13. Naseem S, Mohsin M, Hui W, Liyan G, Penglai K. The Investor Psychology and Stock Market Behavior During the Initial Era of COVID-19: A Study of China, Japan, and the United States. Frontiers in Psychology 2021; Feb 10;12: 16.
  • 14. Esper TL, Peinkofer ST. Consumer-Based Supply Chain Management Performance Research: A Structured Literature Review. Transportation Journal 2017; Oct 1; 56(4): 395-428.
  • 15. Slater SF, Narver JC. The Positive Effect of a Market Orientation on Business Profitability: A Balanced Replication. Journal of Business Research 2000; Apr 1;48(1):69-73.
  • 16. Pekovic S, Rolland S. Customer orientation and firm’s business performance. European Journal of Marketing 2016; Nov 14.
  • 17. Feng T, Wang D, Lawton A, Luo BN. Customer Orientation and Firm Performance: The Joint Moderating Effects of Ethical Leadership and Competitive Intensity. Journal of Business Research 2019; Jul 1; 100: 111-21.
  • 18. Naseem S, Fu GL, Mohsin M, Aunjam MS, Rafiq MZ, Jamil K, Salamat S. Development of An Inexpensive Functional Textile Product by Applying Accounting Cost-Benefit Analysis. Industria Textila. 2020; 71(1): 17-22.
  • 19. Jha S, Bhattacharyya SS. Development of model integrating determinants of job performance and competitor orientation. International Journal of Indian Culture and Business Management 2017; 15(3): 326-49.
  • 20. Voon BH. Linking A Service – Driven Market Orientation To Service Quality. Managing Service Quality: An International Journal 2006; Nov 1.
  • 21. Acevedo JM, Yancey GB. Assessing New Employee Orientation Programs. Journal of Workplace Learning 2011; Jul 5.
  • 22. de Bussy NM, Suprawan L. Most Valuable Stakeholders: The Impact of Employee Orientation on Corporate Financial Performance. Public Relations Review 2012; Jun 1; 38(2): 280-7.
  • 23. Kirchner MJ, Akdere M. Exploring Inclusion of Leadership Development into New Employee Orientations: A Proposed Approach from Army Leader Development. Organization Management Journal 2019; Jul 3;16(3): 156-66.
  • 24. Muhammad MO, Li NW, Muhammad SA, Muhammad KM. Investigation of Various Factors Affecting the Coefficient of Friction of Yarn by Using Taguchi Method. Industria Textila. 2019; Jan 1, 70(3): 211-5.
  • 25. Mikkola P, Lehtinen E. Drawing Conclusions about What Co-Participants Know: Knowledge-Probing Question–Answer Sequences In New Employee Orientation Lectures. Discourse & Communication 2019; Oct 13(5): 516-38.
  • 26. Rowland W, Ruth M, Ekot AC. Effect of Employee Orientation in Creating Satisfaction with Work. The Business & Management Review 2017; Nov 1;9(2): 219-27.
  • 27. Draheim M, Franke G. Employee Orientation and Financial Performance of Foundation Owned Firms. Schwalbach Business Review 2018; Nov 1,70(4): 375-410.
  • 28. Krejcie RV, Morgan DW. Determining Sample Size for Research Activities. Educational and Psychological Measurement 1970; Sep,30(3): 607-10.
  • 29. Lings IN, Greenley GE, Broderick AJ. Employee Orientation in UK Retail Outlets: An Empirical Study. In Proceedings of the European Marketing Association Conference, Rotterdam, Holland 2000 May.
  • 30. Fang SR, Chang E, Ou CC, Chou CH. Internal Market Orientation, Market Capabilities and Learning Orientation. European Journal of Marketing 2014; Feb 4.
  • 31. Rego LL, Billett MT, Morgan NA. Consumer-Based Brand Equity and Firm Risk. Journal of Marketing 2009; Nov, 73(6): 47-60.
  • 32. Rust RT, Moorman C, Dickson PR. Getting Return on Quality: Revenue Expansion, Cost Reduction, or Both? Journal of Marketing 2002; Oct, 66(4): 7-24.
  • 33. Ringle C, Da Silva D, Bido D. Structural Equation Modeling with the Smart PLS. Bido, D., Da Silva, D., & Ringle, C. Structural Equation Modeling with the Smart pls. Brazilian. Journal of Marketing 2015; Oct 19, 13(2).
  • 34. Ramayah T, Cheah J, Chuah F, Ting H, Memon MA. Partial Least Squares Structural Equation Modeling (PLSSEM) Using Smart PLS 3.0. In An Updated Guide and Practical Guide to Statistical Analysis 2018. Pearson.
  • 35. Mattila AS, Enz CA. The Role of Emotions in Service Encounters. Journal of Service Research 2002; May4(4): 268-77.
  • 36. Podsakoff PM, Organ DW. Self-Reports in Organizational Research: Problems and Prospects. Journal of Management 1986; Dec12(4): 531-44.
  • 37. Armstrong JS, Overton TS. Estimating Nonresponse Bias in Mail Surveys. Journal of Marketing Research 1977; Aug 14(3): 396-402.
  • 38. Seng Kam CC, Meyer JP. Implications of Item Keying and Item Valence for the Investigation Of Construct Dimensionality. Multivariate Behavioral Research 2015; Jul 4; 50(4): 457-69.
  • 39. Hair Jr JF, Howard MC, Nitzl C. Assessing Measurement Model Quality in PLS-SEM Using Confirmatory Composite Analysis. Journal of Business Research. 2020 Mar 1; 109:101-10.
  • 40. Sawaki Y. Construct Validation of Analytic Rating Scales in A Speaking Assessment: Reporting A Score Profile And A Composite. Language Testing 2007; Jul, 24(3): 355-90.
  • 41. Hair Jr JF, Sarstedt M, Matthews LM, Ringle CM. Identifying and Treating Unobserved Heterogeneity with FIMIX-PLS: Part I – Method. European Business Review 2016, Jan 11.
  • 42. Fornell C, Larcker DF. Structural Equation Models with Unobservable Variables and Measurement Error: Algebra And Statistics.
  • 43. Briones Peñalver AJ, Bernal Conesa JA, de Nieves Nieto C. Analysis of Corporate Social Responsibility in Spanish Agribusiness and Its Influence on Innovation and Performance. Corporate Social Responsibility and Environmental Management 2018; Mar, 25(2): 182-93.
  • 44. Falk RF, Miller NB. A Primer for Soft Modeling, University of Akron Press; 1992.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-66504874-d21e-47e5-9e82-4bef6d673276
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.