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This study was conducted to determine the impact of market orientation on the consumer-based performance of fashion apparel brands. The study also reveals the moderating effect of employee orientation on market orientation and consumer-based performance. The sample of 270 respondents of this study consists of managerial staff who have decisive power with regard to apparel brands in Pakistan. The findings of this study express that all three dimensions of market orientation have a significant and positive impact on the consumer-based performance of fashion apparel brands. Furthermore, the study finds no moderation between customer orientation and consumer-based performance, while for the remaining two dimensions, there is a positive moderation. The management of fashion apparel firms must give considerable importance to market orientation to enhance overall consumer-based performance. This study contributes valuable literature because it focuses on the fashion apparel industry, which is most important for very nearly everyone in the present era.
Czasopismo
Rocznik
Strony
11--17
Opis fizyczny
Bibliogr. 44 poz., rys., tab.
Twórcy
autor
- North China Electric Power University, School of Economics and Management, Beijing 102206, China
autor
- North China Electric Power University, School of Economics and Management, Beijing 102206, China
- North China Electric Power University, Beijing Key Laboratory of New Energy and Low-Carbon Development, Beijing 102206, China
autor
- North China Electric Power University, School of Economics and Management, Beijing 102206, China
autor
- National Textile University, Department of Management Sciences, Faisalabad, Pakistan
autor
- North China Electric Power University, School of Economics and Management, Beijing 102206, China
autor
- North China Electric Power University, School of Economics and Management, Beijing 102206, China
autor
- North China Electric Power University, School of Economics and Management, Beijing 102206, China
- North China Electric Power University, Beijing Key Laboratory of New Energy and Low-Carbon Development, Beijing 102206, China
Bibliografia
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- 3. Esper TL, Peinkofer ST. Consumer-Based Supply Chain Management Performance Research: A Structured Literature Review. Transportation Journal 2017; Oct 1; 56(4): 395-428.
- 4. Porto RB. Consumer-Based Brand Equity of Products and Services: Assessing a Measurement Model with Competing Brands. Revista Brasileira de Marketing 2018; Mar 22; 17(2): 150-65.
- 5. Mohiuddin Babu M, Liu H, Jayawardhena C, Dey BL. Impact of Market Orientation on Firm’s Customer-Based Performance: The Moderating Role of Employee Orientation. Journal of Marketing Management 2019; May 4; 35(7-8): 662-92.
- 6. Srimannarayana M. Designing New Employee Orientation Programs: An Empirical Study. Indian Journal of Industrial Relations. 2016 Apr 1: 620-32.
- 7. Tajeddini K, Ratten V. The Moderating Effect of Brand Orientation on Inter-Firm Market Orientation and Performance. Journal of Strategic Marketing 2020; Apr 2; 28(3): 194-224.
- 8. Boukis A, Gounaris S, Lings I. Internal Market Orientation Determinants of Employee Brand Enactment. Journal of Services Marketing 2017; Oct 9.
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- 10. Salehzadeh R, Pool JK, Tabaeeian RA, Amani M, Mortazavi M. The Impact of Internal Marketing and Market Orientation on Performance: An Empirical Study in Restaurant Industry. Measuring Business Excellence. 2017; Nov 20.
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- 15. Slater SF, Narver JC. The Positive Effect of a Market Orientation on Business Profitability: A Balanced Replication. Journal of Business Research 2000; Apr 1;48(1):69-73.
- 16. Pekovic S, Rolland S. Customer orientation and firm’s business performance. European Journal of Marketing 2016; Nov 14.
- 17. Feng T, Wang D, Lawton A, Luo BN. Customer Orientation and Firm Performance: The Joint Moderating Effects of Ethical Leadership and Competitive Intensity. Journal of Business Research 2019; Jul 1; 100: 111-21.
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Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-66504874-d21e-47e5-9e82-4bef6d673276