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Tytuł artykułu

The impact of technology, entrepreneurship and consumer attitudes on firm performance

Treść / Zawartość
Identyfikatory
Warianty tytułu
PL
Wpływ technologii, przedsiębiorczości i postaw konsumentów na działalność firm
Języki publikacji
EN
Abstrakty
EN
The study aims to examine the influence of technological advancement, entrepreneurial orientation and change in consumer attitude on the firm performances of Small and Medium-sized Enterprises (SMEs) based in the UK. By reviewing previous literature, it has been noted that all of these variables are linked with firm performance. However, it is important to know whether the relationships hold in the context of UK-based SMEs. Thus, this research contributes to the existing scholarship by statistically addressing the case of SMEs operating in the UK while focusing on technology, entrepreneurship and consumer attitudes. The study has adopted a quantitative methodology with a descriptive and a correlation design and a sample size of 145 employees belonging to different industries. It applies frequency analysis, correlation and regression analysis to analyse the results. The study found that there is a significant positive effect of technology advancements, entrepreneurial orientation and consumer attitudes on firm performance at 0.05 level. The results also showed that SMEs in the UK need to focus on the three factors to grow and improve their competitiveness.
Badanie ma na celu zbadanie wpływu postępu technologicznego, orientacji przedsiębiorczej i zmiany nastawienia konsumentów na wyniki firm małych i średnich przedsiębiorstw (MŚP) z siedzibą w Wielkiej Brytanii. Przeglądając poprzednią literaturę, zauważono, że wszystkie te zmienne są powiązane z wynikami firm. Jednak ważne jest, aby wiedzieć, czy relacje te utrzymują się w kontekście brytyjskich MŚP. W ten sposób badanie to wnosi wkład do istniejącego stypendium poprzez statystyczne odniesienie się do przypadku MŚP działających w Wielkiej Brytanii, koncentrując się na technologii, przedsiębiorczości i postawach konsumenckich. W badaniu przyjęto metodologię ilościową z projektem opisowym i korelacyjnym oraz próbą liczącą 145 pracowników z różnych branż. Wykorzystuje analizę częstotliwości, analizę korelacji i analizę regresji do analizy wyników. Badanie wykazało, że na poziomie 0,05 istnieje istotny pozytywny wpływ postępu technologicznego, orientacji na przedsiębiorczość i postaw konsumenckich na wyniki firm. Wyniki pokazały również, że MŚP w Wielkiej Brytanii muszą skupić się na trzech czynnikach, aby się rozwijać i poprawiać swoją konkurencyjność.
Rocznik
Strony
23--44
Opis fizyczny
Bibliogr. 56 poz., rys., tab.
Twórcy
  • Al-Ahliyya Amman University, Business School
  • AL-Balqa Applied University, Business School
  • Al-Ahliyya Amman University, Business School
  • AL-Balqa Applied University, Business School
  • Al-Ahliyya Amman University, Business School
  • AL-Balqa Applied University, Business School
Bibliografia
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  • 15.Covin, J. G., Wales, W. J., (2019). Crafting high-impact entrepreneurial orientation research: Some suggested guidelines. Entrepreneurship: Theory & Practice, 43(1), 3-18.
  • 16.Durowoju, S.T., (2017). Impact of Technological Change On Small and Medium Enterprises Performance in Lagos State. Economic and Environmental Studies, 17(44), 743-756.
  • 17.Emilien, G., Weitkunat, R. & Lüdicke, F. eds. (2017).Consumer Perception of Product Risks and Benefits. Springer.
  • 18.Etikan, I., Musa, S.A. and Alkassim, R.S., (2016). ‘Comparison of convenience sampling and purposive sampling, ‘American journal of theoretical and applied statistics, 5(1), 1-4.
  • 19.Fitzsimmons, J.A., (1985). ‘Consumer participation and productivity in service operations, ‘Interfaces, 15(3), 60-67.
  • 20.Forbes., (2018). How and Why Does Consumer Behaviour Change? [Online]. Forbes. Available at: https://www.forbes.com/sites/quora/2018/09/06/how-and-why-does-consumerbehavior-change/#21c54186dd55 [Accessed on 13 November 2019] FSB., (2019). UK Small Business Statistics [Online].
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  • 22.Halej, J., (2017). Ethics in primary research (focus groups, interviews and surveys) [Online]. Equality Challenge Unit. Available at: https://warwick.ac.uk/fac/cross_fac/ias/fundingschemes/earlycareer/wirl/wirlresources/ecu_r esearch_ethics.pdf [Accessed on 15 November 2019]
  • 23.Hult, G., Snow, C. and Kandemir, D., (2003). The role of entrepreneurship in building cultural competitiveness in different organisation types. Journal of Management, 29(3), 401-426.
  • 24.Jiang, X., Yang, Y., Pei, Y.-L. and Wang, G., (2016). Entrepreneurial Orientation, Strategic Alliances, and Firm Performance: Inside the Black Box. Long Range Planning, 49(1), 103-116.
  • 25.Kooser, A., (2019). Technology Issues for Business Owners [Online]. Chron. Available at: https://smallbusiness.chron.com/technology-issues-business-owners-2184.html [Accessed on 13 November 2019]
  • 26.Labs., (2019). What Are SMEs & Why Are They So Important for the UK Economy? [Online]. Labs. Available at: https://labs.com/what-are-smes-why-are-they-so-important-for-the-ukeconomy/ [Accessed on 12 November 2019]
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  • 28.Lidya., (2019). Small businesses are the backbone of any economy. Accion.
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  • 31.Miller, D., (2011). Miller (1983) Revisited: A Reflection on EO Research and Some Suggestions for the Future. Entrepreneurship: Theory & Practice, 35(5), 873-894.
  • 32.Mohammed, K., Ibrahim, H.I. and Mohammad Shah, K.A., (2017). Empirical evidence of entrepreneurial competencies and firm performance: a study of women entrepreneurs of Nigeria.
  • 33.Muhonen, T., Hirvonen, S. and Laukkanen, T., (2017). ‘SME brand identity: its components and performance effects,’ Journal of Product & Brand Management, 26(1), 52-67.
  • 34.O'Dea, S., (2019). E-commerce in the United Kingdom (UK) - Statistics & Facts. Statista.
  • 35.Oirere, A.N., (2015). Effect of innovation on the financial performance of small and medium manufacturing enterprises in Nairobi county. The University Of Nairobi.
  • 36.Oke, A., Burke, G. and Myers, A., (2007). ‘Innovation types and performance in growing UK SMEs,’ International Journal of Operations & Production Management, 27(7), 735-753.
  • 37.Poudel, K.P., Carter, R. and Lonial, S., (2018). ‘The Impact of Entrepreneurial Orientation, Technological Capability, and Consumer Attitude on Firm Performance: A Multi‐ Theory Perspective,’ Journal of Small Business Management.
  • 38.Priyono, A., (2016). ‘The use of ICT platforms to promote knowledge exchange in projectbased organizations, ‘International Journal of entrepreneurial knowledge, 4(2).
  • 39.Rahman, N.A., Yaacob, Z. and Radzi, R.M., (2016). ‘An overview of technological innovation on SME survival: a conceptual paper,’ Procedia-Social and Behavioural Sciences, 224, 508-515.
  • 40.Rhodes, C., (2018). Business statistics. House of Commons Library.
  • 41.Ross, B., (2014). How Technological Advancements Impact Modern Businesses. Common Sense.
  • 42.Sahoo, S., Yadav, S., (2017). ‘Entrepreneurial orientation of SMEs, total quality management and firm performance,’ Journal of Manufacturing Technology Management, 28(7), 892-912.
  • 43.Saunders, M., Lewis, P. & Thornhill, A., (2016). Research Methods for Business Students (Seventh ed.). Harlow: Pearson.
  • 44.Seidel, M., (2019). The Impact of Technological Change on Business Activity [Online]. Chron. Available at: https://smallbusiness.chron.com/impact-technological-change-businessactivity-2191.html [Accessed on 12 November 2019]
  • 45.Shan, P., Song, M. and Ju, X., (2016). Entrepreneurial orientation & performance: Is innovation speed a missing link? Journal of Business Research, 69(2), 683-690.
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  • 47.Tajeddini, K., (2010). ‘Effect of customer orientation and entrepreneurial orientation on innovativeness: Evidence from the hotel industry in Switzerland,’ Tourism Management, 31(2), 221-231.
  • 48.Tat, K. H., Nguyen, M., Tuyet, T. and Ng, H. P., (2007). The effect of entrepreneurial orientation and marketing information on the performance of SMEs. Journal of Business Venturing, 22(4), 592-611.
  • 49.Tsai, K.H., (2004). ‘The impact of technological capability on firm performance in Taiwan's electronics industry,’ The Journal of High Technology Management Research, 15(2), 183-195.
  • 50.Wales, W. J., (2013). Entrepreneurial Orientation. Encyclopedia of Management Theory (Vol. 1): Sage Publications.
  • 51.Wales, W. J., (2016). Entrepreneurial orientation: A review and synthesis of promising research directions. International Small Business Journal, 34, 3-15.
  • 52.Wang, C.H., Chang, C.H. and Shen, G.C., (2015). ‘The effect of inbound open innovation on firm performance: Evidence from the high-tech industry,’ Technological Forecasting and Social Change, 99, 222-230.
  • 53.Wiklund, J., Shepherd, D., (2003). Knowledge-based resources, entrepreneurial orientation, and the performance of small and medium-sized business. Strategic Management Journal, 24(13), 1307-1314.
  • 54.Williamson, K., Johanson, G., Byrne, A., Given, L. M., Kennan, M. A. and Oliver, G., (2018).’The future of information research,’ Research Methods, 537-564.
  • 55.Zehir, C., Can, E. and Karaboga, T., (2015). ‘Linking entrepreneurial orientation to firm performance: the role of differentiation strategy and innovation performance, ’ProcediaSocial and Behavioral Sciences, 210, 358-367.
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Uwagi
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-62df519c-b84f-476d-9103-465a1afc7989
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