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Managing work attitudes and retention strategy of Millennials employee

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Warianty tytułu
PL
Zarządzanie postawami pracy i strategią utrzymania pracowników “Millennials”
Języki publikacji
EN
Abstrakty
EN
Employee retention has become a global requirement to survive in the market and needs to be examine frequently but lack of attentions has been paid by the past studies. Thus, the present study investigates employee work attitudes impact on employee retention that is one of the first attempts. To test seven hypotheses on the direct and indirect effect models, a multivariate analysis was used using the PLS-SEM approach and the WarpPLS software. The research sample consisted of 288 respondents who were taken by disproportioned stratified random sampling from millennial workers at several companies of Napan Group with different industrial scopes located in Jakarta, Bogor, Bekasi, Semarang, and Palembang. This study provides empirical evidence of a direct effect between the variables of attitude and work behaviors which are in line with previous studies. However, it was found that there was no significant effect of organizational commitment on intention to quit as well as the effect of intention to quit on performance. For millennial workers, they will still give good performance on their work even if there is an intention to quit. Job satisfaction is a central variable and remains a priority in developing millennial employee retention strategy. This is because it has a significant effect on organizational commitment, work engagement, intention to quit and performance.
PL
Utrzymanie pracowników stało się globalnym wymogiem przetrwania na rynku i wymaga częstego badania, ale w poprzednich badaniach zwracano uwagę na brak uwagi. Dlatego w niniejszym badaniu zbadano wpływ postaw pracowniczych na retencję pracowników, która jest jedną z pierwszych prób. Aby przetestować siedem hipotez na modelach efektu bezpośredniego i pośredniego, zastosowano analizę wielowymiarową przy użyciu podejścia PLS-SEM i oprogramowania WarpPLS. Próba badawcza składała się z 288 respondentów, którzy zostali pobrani w nieproporcjonalnym, warstwowym losowym losowaniu od pracowników z pokolenia Y w kilku firmach Grupy Napan o różnych zakresach przemysłowych zlokalizowanych w Dżakarcie, Bogor, Bekasi, Semarang i Palembang. Niniejsze badanie dostarcza empirycznych dowodów na bezpośredni wpływ między zmiennymi postawy i zachowań w pracy, które są zgodne z poprzednimi badaniami. Stwierdzono jednak, że nie ma znaczącego wpływu zaangażowania organizacyjnego na zamiar rezygnacji, jak również wpływu zamiaru rezygnacji na wyniki. W przypadku millenialsów nadal będą dobrze wykonywać swoją pracę, nawet jeśli istnieje zamiar odejścia. Satysfakcja z pracy jest główną zmienną i pozostaje priorytetem w opracowywaniu milenijnej strategii retencji pracowników. Dzieje się tak, ponieważ ma to znaczący wpływ na zaangażowanie organizacji, zaangażowanie w pracę, zamiar rezygnacji i wydajność.
Rocznik
Strony
165--179
Opis fizyczny
Bibliogr. 27 poz., rys., tab.
Twórcy
  • Department of Management, Faculty of Economics and Business, Pakuan University, Bogor, Indonesia
  • Department of Business Administration, Faculty of Administrative Science, Brawijaya University, Malang, Indonesia
  • Department of Business Administration, Faculty of Administrative Science, Brawijaya University, Malang, Indonesia
  • Department of Business Administration, Faculty of Administrative Science, Brawijaya University, Malang, Indonesia
Bibliografia
  • 1.Bakker, A. B., Bal, P. M., (2010). Weekly work engagement and performance: A study among starting teachers. Journal of Occupational and Organizational Psychology, 83(1), 189-206.
  • 2.Blaauw, D., Ditlopo, P., Maseko, F., Chirwa, M., Mwisongo, A., Bidwell, P., Thomas, S. and Normand, C., (2013). Comparing the job satisfaction and intention to leave of different categories of health workers in Tanzania, Malawi, and South Africa. Global Health Action, 6, 192-207.
  • 3.Cesário, F., Chambel, M. J., (2017). Linking Organizational Commitment and Work Engagement to Employee Performance. Knowledge and Process Management, 24(2), 152-158.
  • 4.Curry, L. A., Snyder, C. R., Cook, D. L., Ruby, B. C. and Rehm, M., (1997). Role of hope in academic and sport achievement. Journal of Personality and Social Psychology, 73(6), 1257-1267.
  • 5.Fabi, B., Lacoursière, R. and Raymond, L., (2015). Impact of high-performance work systems on job satisfaction, organizational commitment, and intention to quit in Canadian organizations. International Journal of Manpower, 36(5), 772-790.
  • 6.Firth, L., Mellor, D. J., Moore, K. A. and Loquet, C., (2004). How can managers reduce employee intention to quit? Journal of Managerial Psychology, 19(2), 170-187.
  • 7.Hui, C., Wong, A. and Tjosvold, D., (2007). Turnover intention and performance in China: The role of positive affectivity, Chinese values, perceived organizational support and constructive controversy. Journal of Occupational and Organizational Psychology, 80(4), 725-731.
  • 8.Hulin, C. L., Roznowski, M. and Hachiya, D., (1985). Alternative Opportunities and Withdrawal Decisions. Empirical and Theoretical Discrepancies and an Integration. Psychological Bulletin, 97(2), 233-250.
  • 9.Ilyas, S., Lacaze, D., (2013). Moderating Effect of Oc in the Relationship Between Person Job Fit and Job Satisfaction and Intention To Quit. International Journal of Arts and Sciences, 6(3), 409-417.
  • 10.Kim, S. S., Im, J. and Hwang, J., (2015). The effects of mentoring on role stress, job attitude, and turnover intention in the hotel industry. International Journal of Hospitality Management, 48, 68-82.
  • 11.Lynn Stallworth, H., (2003). Mentoring, organizational commitment and intentions to leave public accounting. Managerial Auditing Journal, 18(5), 405-418.
  • 12.Matthews, M., Mokoena, B. A., (2020). The Influence of Service Quality Dimensions On Customer Satisfaction Within Visa Facilitation Centres in South Africa. International Journal of eBusiness and eGovernment Studies, 12(2), 122-135.
  • 13.Meyer, N., Hamilton, L., (2020). Female entrepreneurs’ business training and its effect on various entrepreneurial factors: Evidence from a developing country. International Journal of Economics and Finance Studies, 12(1), 135-151.
  • 14.Mihardjo, L.W.W., Jermsittiparsert, K., Ahmed, U., Chankoson, T. and Hussain, H.I., (2020) Impact of Human Capital, Training and Rewards on Service Recovery Performance with mediating role of Employee Commitment in Takaful Industry, Education + Training, 63 (1), 1-21.
  • 15.Mobley, W. H., (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62(2), 237-240.
  • 16.Mowday, R. T., Steers, R. M. and Porter, L. W., (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224-247.
  • 17.Park, J., Gursoy, D., (2012). Generation Effect on the Relationship between Work Engagement, Satisfaction, and Turnover Intention among US Hotel Employees. International Journal of Hospitality Management, 31(4), 1195-1202.
  • 18.Parry, E., Urwin, P., (2011). Generational Differences in Work Values: A Review of Theory and Evidence. International Journal of Management Reviews, 13(1), 79-96.
  • 19.Pînzaru, F., (2016). Millennials at Work: Investigating the Specificity of Generation Y versus Other Generations. Management Dynamics in the Knowledge Economy, 4(2), 173-192.
  • 20.Queiri, A., Dwaikat, N., (2016). Factors Affecting Generation Y Employees’ Intention to Quit in Malaysian’s Business Process Outsourcing Sector. Journal of Sustainable Development, 9(2), 78-85.
  • 21.Rayton, B. A., Yalabik, Z. Y., (2014). Work engagement, psychological contract breach and job satisfaction. In International Journal of Human Resource Management 25(17), 2382-2400.
  • 22.Rich, B. L., Lepine, J. A. and Crawford, E. R., (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617-635.
  • 23.Sharma, J., Dhar, R. L., (2016). Factors influencing job performance of nursing staff: Mediating role of affective commitment. Personnel Review, 45(1), 161-182.
  • 24.Singh, A., Gupta, B., (2015). Job involvement, organizational commitment, professional commitment, and team commitment. Benchmarking, 22(6), 1192-1211.
  • 25.Twenge, J. M., (2010). A review of the empirical evidence on generational differences in work attitudes. Journal of Business and Psychology, 25(2), 201-210.
  • 26.Yasmin, K., Marzuki, P. D. N. A., (2015). Impact of Organizational Commitment on Intention to Quit Among Psychaitric Nurses: Evidence from Pakistan. International Journal of Learning and Development, 5(4), 89-102.
  • 27.Yousef, D. A., (2001). Personnel review. Disability and Employment, 30(2), 152-169.
Uwagi
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-61143bf2-924d-4b49-bb7c-f62e93499fd8
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