Case studies of well-being practices in companies during the pandemic

• Autorzy: Molek-Winiarska Dorota , Mikołajczyk Katarzyna

Identyfikatory

DOI

10.29119/1641-3466.2022.159.24

• Języki publikacji: EN

Abstrakty

EN

Purpose: This paper aims to analyse and discuss well-being initiatives undertaken by companies during the pandemic. Well-being is considered an overall subjective evaluation of an individual's life, including three main areas: psychological (ability to cope with stressors and stay in a positive mood), physical (good health, fitness, beauty, sleep) and social (positive relationships, support). It influences work satisfaction, motivation and performance. Design/methodology/approach: The applied method was a case study analysis. 21 companies and 105 well-being interventions were investigated in terms of the type, frequency, expected outcomes, implementation process, measurement methods and cooperation with employees. Findings: Results show that the most common are interventions in mental health and physical activity improvements as well as building positive relationships between employees working remotely. Interventions usually suit the employees' needs; however, well-being and intervention effectiveness are not very well measured and investigated in a study sample. More reliable and evidence-based methods of implementation of well-being management are needed. Research limitations/implications: A certain limitation may be the deliberate selection of the research sample – only companies operating in Poland were included in the study, which excludes generalisation of the results obtained. Practical implications: Building a culture of well-being in an organisation should not be based on random, ad hoc activities, but rather on a long-term strategy in which both employees, leaders and managers play an important role. Originality/value: The described research results prove that a large group of entrepreneurs in the country has entered the phase of business maturity and appreciate the role and importance of the organisational culture in terms of well-being at work during a difficult period of the pandemic. The article may be especially useful for HR managers and HR business partners.

Słowa kluczowe

EN

well-being; intervention; mental health; human resources; pandemic

PL

dobre samopoczucie; interwencja; zdrowie psychiczne; zasoby ludzkie; pandemia

• Wydawca: Wydawnictwo Politechniki Śląskiej
• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2022
• Tom: z. 159
• Strony: 305--316
• Opis fizyczny: Bibliogr. 23 poz.

Twórcy

autor

Molek-Winiarska Dorota

• Wroclaw University of Economics and Business, Human Resources Management Department

• https://orcid.org/0000-0001-8554-6771

autor

Mikołajczyk Katarzyna

• SGH Warsaw School of Economics, Institute of Human Capital

• https://orcid.org/0000-0003-0630-4382

Bibliografia

• 1. Buffet, M.A., Gervais, R.L., Liddle, M., Eeckelaert, L. (2013). Well-Being at Work: Creating a Positive Work Environment. Literature Review. Luxembourg: European Agency for Safety and Health at Work, https://data.europa.eu/doi/10.2802/520644.
• 2. Craven, M., Staples, M., Wilson, M. (2022). Ten lessons from the first two years of COVID-19. McKinsey, 4, https://www.mckinsey.com/industries/healthcare-systems-and 25 services/our-insights/ten-lessons-from-the-first-two-years-of-covid-19.
• 3. Dalgren, A.S., Gard, G.E. (2013). Soft values with hard impact – a review of stress reducing interventions on group and organisational level. Physical Therapy Reviews, 14(6), pp. 369-381. https://doi.org/10.1179/108331909X12540993897810.
• 4. Dewe, P., Cooper, C.L. (2020). Work and stress : a research overview. Routledge.
• 5. Dragan, M., Grajewski, P., Shevlin, M. (2021). Adjustment disorder, traumatic stress, depression and anxiety in Poland during an early phase of the COVID-19 pandemic. European journal of psychotraumatology, 12(1), https://doi.org/10.1080/20008198.2020.1860356.
• 6. Escudero-Castillo, I., Mato-Díaz, J., Rodriguez-Alvarez, A. (2021). Furloughs, Teleworking and Other Work Situations during the COVID-19 Lockdown: Impact on Mental Well-Being. International Journal of Environmental Research and Public Health, 18(6), http://dx.doi.org/10.3390/ijerph18062898.
• 7. Gambin, M., Sękowski, M., Woźniak-Prus, M., Wnuk, A., Oleksy, T., Cudo, A., Hansena, K., Huflejt-Łukasik, M., Kubicka, K., Łyś, A.E., Gorgol, J., Holas, P., Kmita, G., Łojek, E., Maison, D. (2021). Generalised anxiety and depressive symptoms in various age groups during the COVID-19 lockdown in Poland. Specific predictors and differences in symptoms severity. Comprehensive Psychiatry, vol. 105, pp. 1-10. https://doi.org/10.1016/j.comppsych.2020.152222.
• 8. Grant, A.M., Christianson, M.K., Price, R.H. (2007). Happiness, Health, or Relationships? Managerial Practices and Employee Well-Being Tradeoffs. Academy of Management Perspectives, 21(3), pp. 51-63.
• 9. Harter, J.K., Schmidt, F.L., Keyes, C.L. (2002). Well-being in the workplace and its relationship to business outcomes: A review of the Gallup Studies. In: C.L. Keyes, J. Haidt (Eds.), Flourishing: The positive person and the good life, Washington, DC: American Psychological Association, pp. 205-224.
• 10. Hobfoll, S.E. (1989). Conservation of resources: A new attempt at conceptualising stress. American Psychologist, 44(3), 513.
• 11. Human Power Raport (2021). Stresodporni. Odporność psychiczna polskich organizacji 2020. Retrieved from https://humanpower.pl/stresodporni-odpornosc-psychiczna-polskich 20 organizacji-2020/, 22.02.2022.
• 12. Isham, A., Mair, S., Jackson, T. (2020). Well-being and productivity: A review of the literature. CUSP Working Paper, No 22. Guildford: University of Surrey.
• 13. Kompier, M., Cooper, C.L., Geurts, S.A. (2000). A multiple case study approach to work stress prevention in Europe. European Journal of Work and Organizational Psychology, 9(3), pp. 371-400.
• 14. Krekel, C., Ward, G., De Neve, J.E., Harter, A., Blankson, A., Clark, C., Cooper, J., Lim, P., Litchfield, J., Moss, M. I., Norton, A.V., Whillans, D., Cooperrider, D. Mendelwicz (2019). Employee well-being, productivity, and firm performance: Evidence and Case Studies. Global happiness and well-being policy report 2019, Sustainable Development Solutions Network, pp. 72-94.
• 15. LaMontagne, A.D., Keegel, T., Louie, A.M., Ostry, A., Landsbergis, P.A. (2007). A systematic review of the job-stress intervention evaluation literature, 1990-2005. International Journal of Occupational and Environmental Health, 13(3), pp. 268-280.
• 16. Luthans, F. et al. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), p. 541-572.
• 17. Mikołajczyk, K. (2021). Sustainable Development of an Individual as a Result of Mutual Enrichment of Professional and Personal Life. Sustainability, 13(2), 697. https://doi.org/10.3390/su13020697.
• 18. Molek-Winiarska, D. (2020). Interwencje antystresowe w organizacji. Modele. Zarządzanie. Efektywność. Wrocław: Wydawnictwo UEW.
• 19. Nielsen, K. et al. (2017). Workplace resources to improve both employee well-being and performance: A systematic review and meta-analysis. Work & Stress, 31(2), pp. 101-120.
• 20. Nielsen, K., Noblet, A.J. (2018). Organisational interventions for health and well-being: a handbook for evidence-based practice. Routledge.
• 21. Ragin, C., Becker, H. (1992). What is a Case?: Exploring The Foundations of Social Inquiry. Cambridge: Cambridge University Press.
• 22. Richardson, K.M., Rothstein, H.R. (2008). Effects of Occupational Stress Management Intervention Programs: A Meta-Analysis. Journal of Occupational Health Psychology, 13(1), pp. 69-93.
• 23. Van De Voorde, K., Paauwe, J., Van Veldhoven, M. (2012), Employee Well-being and the Hrm-Organisational Performance Relationship: A Review of Quantitative Studies. International Journal of Management Reviews, 14(4).

Uwagi

PL

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).