Application of value stream management to enhance product and information flows in supply chain networks – based on the example of web-based automotive retail business

• Autorzy: Plapper P. , Oberhausen C. , Minoufekr M.

Identyfikatory

DOI

10.24425/119521

• Języki publikacji: EN

Abstrakty

EN

Due to globalized business operations, companies in different economic sectors are part of complex supply chain networks. Their value-added processes comprise product and information flows, e.g. with a focus on manufacturing, service or trade. Until the final product is delivered to the end customer, it needs to pass many different processes in cooperating organizations. As a result, there a lot of business-to-business (B2B) interactions with crossenterprise transactions, often including cross-border communications and sometimes even cross-industry trades with technological and often cultural implications. Especially the interfaces of supply chain networks are prone to inefficiencies, misunderstandings and delays due to a lack of standardized B2B transactions, which leads to waste in form of rework, errors and mistakes. In addition, new customers are hard to find for the manufacturing or trading company, since potential customers are so far limited to a regional network. The advantages of extending the customer base still need to be explored by many organizations. This paper discusses the opportunities by streamlining the communication along supply chain networks in a general fashion and then describes the application in a B2B automotive retail business. A concept of a web-based trading platform, which provides a seamless service for all steps of a convenient and efficient used vehicle remarketing business, is developed. It includes all phases, like offering and price finding in a comprehensive online platform, which also covers further activities, such as logistic services, financial transactions, and a mandatory feedback loop. The suggested B2B vehicle-trading platform enables a quick turnover of each transaction, which is analyzed and optimized based on the application of cross-enterprise Value Stream Management.

Słowa kluczowe

EN

business process engineering; business-to-business; communication; operational excellence; supply chain management; supply chain networks; trading platform; value stream management

• Wydawca: Production Engineering Committee of the Polish Academy of Sciences ; Polish Association for Production Management
• Czasopismo: Management and Production Engineering Review
• Rocznik: 2018
• Tom: Vol. 9, No. 2
• Strony: 13--19
• Opis fizyczny: Bibliogr. 16 poz., rys.

Twórcy

autor

Plapper P.

• Universit´e du Luxembourg, Faculty of Science, Technology and Communication, Luxembourg

autor

Oberhausen C.

• Universit´e du Luxembourg Campus Kirchberg 6, rue Coudenhove-Kalergi, room A18, L-1359 Luxembourg

autor

Minoufekr M.

• Universit´e du Luxembourg, Faculty of Science, Technology and Communication, Luxembourg

Bibliografia

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Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2018).