Effective communication in organisations increases their competitiveness

• Autorzy: Stacho Zdenko , Stachová Katarína , Papula Ján , Papulová Zuzana , Kohnová Lucia

Identyfikatory

DOI

10.17512/pjms.2019.19.1.30

Warianty tytułu

PL

Skuteczna komunikacja w organizacjach zwiększająca ich konkurencyjność

• Języki publikacji: EN

Abstrakty

EN

The speed of changes, determining business environment, is increasing rapidly with the emerging Fourth Industrial Revolution. If Slovak organisations aspire to maintain competitiveness, they will need to keep pace with the organisations that react quickly to such changes. Open communication, as an instrument of effective engagement of human resources may be among the instruments of increasing the chances of organisations to maintain competitiveness. The presented article aims at identifying the level of the implementation of open communication attributes in Slovak organisations, and at evaluating the reasons and consequences resulting from the findings to managerial work. The analysis of the level of openness of communication processes in year 2018 on 214 Slovak organisations was performed by an electronic questionnaire survey. The data collected from the questionnaire survey were subsequently statistically processed, while in addition to descriptive statistics, a method of correlation analysis, particularly statistical Pearson parametric correlation test (r), was used. The results proves the existence of a statistically significant relation between the frequency of attending communication trainings by the managers and the level of the support of employees in bottom-up communication and also the level of influencing informal communication in organisations.

PL

Szybkość zmian determinujących środowisko biznesowe rośnie wraz z pojawieniem się czwartej rewolucji przemysłowej. Jeśli słowackie organizacje dążyć będą do utrzymania konkurencyjności, będą musiały dotrzymać kroku organizacjom, które szybko reagują na takie zmiany. Otwarta komunikacja, jako narzędzie skutecznego zaangażowania zasobów ludzkich, może być jednym z instrumentów zwiększania szans organizacji na utrzymanie konkurencyjności. Prezentowany artykuł ma na celu określenie poziomu implementacji otwartych atrybutów komunikacyjnych w organizacjach słowackich oraz ocenę przyczyn i konsekwencji wynikających z ustaleń w pracy menedżerskiej. Analiza poziomu otwartości procesów komunikacyjnych w roku 2018 została przeprowadzona na 214 organizacjach słowackich za pomocą ankiety elektronicznej. Dane zebrane z ankiety zostały następnie poddane statystycznej obróbce. Oprócz statystyki opisowej zastosowano metodę analizy korelacji, w szczególności statystycznego testu korelacji parametrycznej Pearsona (r). Wyniki dowodzą istnienie istotnej statystycznie zależności między częstotliwością uczestniczenia w szkoleniach komunikacyjnych przez menedżerów a poziomem wsparcia pracowników w komunikacji oddolnej, a także poziomem wpływu na nieformalną komunikację w organizacjach.

Słowa kluczowe

EN

communication; competitiveness; human resources; managerial skills; education

PL

komunikacja; konkurencyjność; zasoby ludzkie; umiejętności menedżerskie; edukacja

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2019
• Tom: Vol. 19, No. 1
• Strony: 391--403
• Opis fizyczny: Bibliogr. 47 poz., tab.

Twórcy

autor

Stacho Zdenko

• Institut of Civil Society, University of Ss. Cyril and Methodius, Trnava 917 01, Slovakia

autor

Stachová Katarína

• Institut of Civil Society, University of Ss. Cyril and Methodius, Trnava 917 01, Slovakia

autor

Papula Ján

• Department of Strategy and Entrepreneurship, Faculty of Management Comenius University, Bratislava 820 05, Slovakia

autor

Papulová Zuzana

• Department of Strategy and Entrepreneurship, Faculty of Management Comenius University, Bratislava 820 05, Slovakia

autor

Kohnová Lucia

• Department of Strategy and Entrepreneurship, Faculty of Management Comenius University, Bratislava 820 05, Slovakia

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Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019).