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Tytuł artykułu

Knowledge transfer across peer and multigenerational teams of employees

Treść / Zawartość
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Purpose: identification of differences in methods, forms and IT channels of knowledge transfer used in employee peer and multigenerational groups. Design/methodology/approach: preferences for knowledge transfer in peer groups were assumed on the basis of a benchmark survey conducted by researchers at Jagiellonian University in 2020. On the other hand, preferences for knowledge transfer in multigenerational groups were identified on the basis of original studies conducted in April and May 2023. Findings: it was noted that there are differences in the preferred ways, forms and channels of knowledge transfer in the studied employee groups. Research limitations/implications: The comparative study was carried out in two specific social groups (academic and military), therefore further research should be conducted in other sectors, especially economic ones. Practical implications: a positive phenomenon for businesses is the willingness of younger employees to acquire knowledge through direct contact with older employees with higher seniority. Social implications: a positive phenomenon for businesses is the willingness of younger employees to acquire knowledge through direct contact with older employees with higher seniority. This attitude is conducive to building intergenerational knowledge networks and shaping a knowledge management strategy based on trust, while contradicting the thesis that young employees do not engage in the process of intergenerational knowledge transfer. Originality/value: The basic value of the conducted research is to refute the stereotype according to which young employees prefer functioning in the virtual world and do not appreciate direct relationships; The above stereotype combined with the lack of trust confirmed in the literature resulted in a tendency to separate peer groups, which made it difficult, among others, knowledge transfer. The willingness of young employees to acquire knowledge from older mentors, indicated in this research, should be the foundation for building a knowledge transfer strategy based on intergenerational employee integration and motivational tools (financial and non-financial) encouraging employees to share knowledge.
Rocznik
Tom
Strony
79--89
Opis fizyczny
Bibliogr. 26 poz.
Twórcy
  • General Tadeusz Kościuszko Military University of Land Forces, Wroclaw
Bibliografia
  • 1. Balcerzyk, R. (2021). Intra-Organizational Conditions in Knowledge Sharing. European Research Studies Journal, Vol. 24, Special Iss. 1, pp. 762-775.
  • 2. Budzanowska-Drzewiecka, M., Lipińska, A., Teczke, M. (2020). Wzorce dzielenia się wiedzą między studentami. In: J. Cewińska, A. Krejner-Nowecka, S. Winch (Eds.), Zarządzanie kapitałem ludzkim - wyzwania (pp. 137-150). Warszawa: Oficyna Wydawnicza SGH.
  • 3. Burmeister, A., Deller, J. (2016). Knowledge retention from older and retiring workers: What do we know, and where do we go from here? Work, Aging and Retirement, no. 2, pp. 87-104.
  • 4. Chen, C.J., Hung, S.W. (2010). To give or to receive? Factors influencing members’ knowledge sharing and community promotion in professional virtual communities. Information & Management, Vol. 47, No. 4, pp. 226-236.
  • 5. Deloitte (2020). Global Human Capital Trends 2020: Firmy odpowiedzialne w praktyce. Retrieved from: https://www2.deloitte.com/pl/pl/pages/human-capital/articles/nowe-metody-zarzadzania-wiedza.html, 4.12.2023.
  • 6. Dziadek, K. (2019). Problemy i wyzwania międzypokoleniowego transferu wiedzy we współczesnych przedsiębiorstwach. Wyniki badań. Zeszyty Naukowe WSH Zarządzanie, no. 2, pp. 73-91.
  • 7. Fryczyńska, M. (2022). Determinants of knowledge transfer in egocentric networks, Comparative analysis of professions. WSEAS Transactions on Business and Economics, no. 19, pp. 40-53.
  • 8. Fullwood, R., Rowley, J. (2017). An investigation of factors affecting knowledge sharing amongst UK academics. Journal of Knowledge Management, Vol. 21, No. 5, pp. 1254-1271.
  • 9. Gerpott, F.H., Lehmann-Willenbrock, N., Voelpel, S. (2017). A phase model of intergenerational learning in organizations. Academy of Management Learning & Education, no. 16(2), pp. 193-216.
  • 10. Goswami, A.K., Agrawal, R.K. (2018). A reflection on knowledge sharing research: patterns and trends. VINE Journal of Information and Knowledge Management Systems, no. 48(3).
  • 11. GUS (2023). Wybrane aspekty rynku pracy w Polsce. Retrieved from: https://stat.gov.pl/obszary-tematyczne/rynek-pracy/zasady-metodyczne-rocznik- pracy/wybrane-aspekty-rynku-pracy-w-polsce,4,3.html
  • 12. Lahaie, D. (2005). The impact of corporate memory loss. What happens when a senior executive leaves? Leadership in Health Services, Vol. 18, No. 3, pp. xxxv-xlvii.
  • 13. Lipka, A. (2019). Zaufanie generacyjne a ryzyko personalne. In: A. Wojtczuk-Turek (Eds.), Zarządzanie kapitałem ludzkim - wyzwania i trendy (pp. 153-168). Warsaw: Oficyna Wydawnicza SGH.
  • 14. Matlay, H. (2000). S/NVQs in Britain: employer-led or ignored? Journal of Vocational Education and Training, Vol. 52, No. 1, pp. 135-148.
  • 15. Paulin, D., Suneson, K. (2015). Knowledge transfer, knowledge sharing and knowledge barriers - three blurry terms in KM. Leading Issues in Knowledge Management, Vol. 10, No. 1, pp. 752-760.
  • 16. Piktialis, D., Greenes, K. (2008). Bridging the Gaps: How to transfer knowledge in today's multigenerational workplace. Retrieved from: https://www.conference-board.org/publications/publicationdetail.cfm?publicationid=1532.
  • 17. Prensky, M. (2001). Digital natives, digital immigrants. Part 1. On the Horizon, No. 9(5), pp. 1-6.
  • 18. PWC (2023). Global Workforce Hopes and Fears Survey 2023. Retrieved from: https://www.pwc.com/gx/en/issues/workforce/hopes-and-fears-2022.html
  • 19. Richert-Kaźmierska, A. (2011). Międzypokoleniowy transfer wiedzy w przedsię¬biorstwach. Zeszyty Naukowe Uniwersytetu Szczecińskiego, no. 694, Ekonomiczne Problemy Usług, no. 80, pp. 79-88.
  • 20. Stefaniak-Hrycko, A. (2011). Międzypokoleniowy transfer wiedzy. In: A. Fabiś, M. Muszyński (Eds.), Społeczne wymiary starzenia się (pp. 33-48). Bielsko-Biała: Stowarzyszenie Gerontologów Społecznych i Wyższa Szkoła Administracji w Bielsku- Białej.
  • 21. Stevens, R.H. (2010). Managing Human Capital: How to Use Knowledge Management to Transfer Knowledge in Today’s Multi-Generational Workforce. International Business Research, No. 3, pp. 77-83.
  • 22. Tangaraja, G., Mohd Rasdi, R., Abu Samah, B., Ismail, M. (2016). Knowledge sharing is knowledge transfer: a misconception in the literature. Journal of Knowledge Management, Vol. 20, No. 4, pp. 653-670.
  • 23. Wagner, C. (2009). When mentors and mentees switch roles. The Futurist, Vol. 43, No. 1.
  • 24. Walczak, W. (2011). Zarządzanie różnorodnością jako podstawa budowania potencjału kapitału ludzkiego organizacji. e-mentor, no. 3(40), pp. 11-19.
  • 25. Xue, Y., Bradley, J., Liang, H. (2011). Team climate, empowering leadership, and knowledge sharing. Journal of Knowledge Management, Vol. 15, No. 2, pp. 299-312.
  • 26. Zhuge, H. (2006). Knowledge flow network planning and simulation. Decision Support Systems, Vol. 42, No. 2, pp. 571-592.
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-55c27ceb-8943-496a-844d-f8d365e314d2
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